• 1.0 out of 5 stars

    Poor quality

    2 years of moderate use and the cord is fraying at multiple locations.

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    Terrible quality for such an expensive adapter

    This product (as with other reviewers) has frayed near where the connector to the MacBook goes. I bought an extra one, as it's always handy having two and they both broke. It's actually quite dangerous, as both times I noticed whilst the power was plugged in.

    I think the material that surrounds the wires is just poor quality. I have plenty of other wired items that have handled much more use over the same time, such as my headphones and other chargers and never have I seen anything like this.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Terrible quality for the price

    My experience seems similar to most customers. After a few years of light to average use the cable began to fray where it meets the power adaptor and very quickly after that stopped working.

    Now I understand some of the other reviewers comments about general wear a tear and products reaching the end of their lifespans (although I do struggle with the suggestion we should just look after our possessions better, as if that's a totally new concept to someone who has just bought a £900 laptop?!). However, to charge £65 to replace a necessary accessory that is consistently failing in the same way due to its build quality/design seems pretty steep.

    The charger itself has two flimsy plastic flaps that fold out so you can wind the cable up, however using these dramatically increases the amount of bending the cable is doing close to the main unit, where the fraying has occurred. So Apple has produced a product that if used in the way they designed actually negatively affects its lifespan. Not something you would expect from a premium brand.

    I have had a number of laptops in the past from a range of manufacturers and never had a problem with a power supply, and if I had it definitely would not have cost £65 to replace. I am willing to pay more for Apple products because of their reputation for quality, however my experiences with this product severely damages that reputation. Coming online and seeing the sheer volume and consistency of the negative feedback for the MagSafe 2 design also makes me questions Apples' commitment to their customers.

    As a result when it comes to replacing my MacBook Air (which I love), I will strongly consider switching brands. This seems ridiculous as it would be entirely a result of the quality of an insignificant, but vital accessory.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    I don't know who gave this 5/5.

    Okay. I've had this computer for JUST over a year, and the charger has stopped working which is infuriating. I don't want to hurt my computer by buying a cheeper charger from a company that isn't apple, but a new charger through apple is going to cost a hundred bucks! Plus shipping and handling because I don't live near an Apple Store. I am a university student, using my computer almost exclusively for school.

    This is my second MacBook Air, the first one I had for almost 3 years, the computer itself stopped working but the charger ( the old one) is still being used to this day by my father.

    Seriously! the exact same thing happened when they switched from the iPhone 4 charger to the 5, I have iPhone 4 chargers from 2009 that still work but I've gone through 3 iPhone 5 chargers In the last 2 months!

    Apple you are seriously making me reconsider where my money is going.

    30 of 31 people found this useful

  • 1.0 out of 5 stars

    Apple 45W MagSafe 2 Power Adapter for MacBook Air

    I had a Macbook Pro in the past and nothing was wrong with that, but cable of 45W MagSafe 2 Power Adapter of my MacBook Air has torn apart in less that two years. This is really disappointing and considering the price that we have paid for this product Apple should do something for their customers.

    29 of 30 people found this useful

  • 1.0 out of 5 stars

    Horrible Quality !!

    This charger has the worst quality. I have my MacBook Air for less than too year and I already have to buy a new charger :(

    30 of 30 people found this useful

  • 1.0 out of 5 stars

    Poor Product

    I've had Macs for over 30 years. By far, the most badly designed accessory for any Macbook or Mac Air or Mac Pro is the AC adapter. No matter how careful you are, the adapter breaks and shorts out long before it should; it's the Achilles heel of Apple products. At this writing, my early 2014 Macbook Air is like new, but the AC adapter just shorted out. Please, Apple, there's no reason for this.

    114 of 116 people found this useful

  • 1.0 out of 5 stars

    Poor quality

    Have had mine for less than 1 year it it already is broken. I started noticing some wear and tear around 8 months, however just last week I noticed my laptop was not charging. I went to inspect the cord and I found that there was exposed wire, with sparks coming out! For the price I paid for my laptop, I did not expect to have to purchase a new charger 1 year later. My chargers from my other laptop (compaq) have lasted me 8+ years with barely so much as a scratch. Totally disappointed with the quality, however I have no choice but to buy another one. Please Apple, update the quality of your products.

    29 of 29 people found this useful

  • 1.0 out of 5 stars

    Poor design! Worst part of Apple.

    I've had my Macbook Air for 4 days and I have to say I'm very frustrated with the poor quality of the power adapter. The magnet connection is so weak the thing keeps falling out.
    I have been an avid Apple user for the past 10 years. I have owned and currently own the computers, phones, watches. I have had them all and while I am very pleased with most of the products with little complaint, this charge is ridiculous.
    I am beginning to regret downsizing from my Macbook Pro with the charger that stayed put for the most part. This not only won't stay connected but it takes far too long to charge the computer.
    Please, Please, Please redesign the power adapter!!

    22 of 22 people found this useful

  • 1.0 out of 5 stars

    Garbage

    On my third one in 3 years.

    73 of 75 people found this useful

  • 1.0 out of 5 stars

    Made by Apple?!?!

    Add me to the list of the disappointed. I am about to go through my 3rd power adapter. Apple can make such well-built computers, but can't seem to be able to design an equally well-built power adapter . . . maybe add some kind of reinforcing springy something or other, or use a different material? Maybe I'll try building up my cable with a roll of electrical tape or something as soon as I buy another one.

    26 of 27 people found this useful

  • 1.0 out of 5 stars

    Terrible

    I've had my Macbook Air since November of 2012 and LOVE my computer. I must have good luck because I'm only going on my third cord. The quality of the chargers are such a joke, $79 for something that doesn't last and shreds quite easily. My fiance got his computer a few months after mine (same model) and he also has gone through a few chargers. Between the two of us we've spent almost $375 on chargers in a little over three years. I'm planning on replacing my laptop in 2016 and I am really reconsidering purchasing a Mac next time around because of the ridiculous cost for poor quality accessories.

    29 of 30 people found this useful

  • 1.0 out of 5 stars

    VERY POOR QUALITY!

    I too have had a very poor experience with Apple cables and chargers. Cable discolored and stripped near the tip of the MagSafe 2 connector and towards the middle of the cable. I also had to change the AC Plug as the charger overheated and sparks came out every time I plugged it into an outlet. Can't believe Apple stands behind such poorly designed and manufactured product! Also, replacement adapter is way overpriced, considering how cheaply-made it is.

    23 of 23 people found this useful

  • 1.0 out of 5 stars

    Really terrible quality

    Don't like to leave bad reviews but having to buy my third charger in two years for my MacBook Air. The covering is extremely flimsy and as such the wiring keeps becoming exposed and ceasing to work. Have treated the device with a lot of care since the last two broke. Shame there is no alternative. Please fix this Apple.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Fragile and expensive

    The system itself works fine, but the technical execution is inadequate. The cable of my charging device broke where it meets the transformer - the isolation is just too weak to withstand everyday use. Buying a replacement for EUR 89 is incredulously expensive :(

    23 of 23 people found this useful

  • 1.0 out of 5 stars

    Horrible

    First of all, the charger falls out of the computer very easily and takes awhile to charge the battery. Secondly, the wires have begun to come out at the base of the adapter. It is totally shredded from regular wear and tear. I was electrocuted by the open wires that started to stick out when plugging it in. Now I have to go spend $80 on a new one due to poor design. Based on other reviews, I am not the only one with this issue.

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    Shockingly poor design

    Very poor design of the computer end of the cable and the price is a rip-off.
    The flat plug projects from the side of the computer and repeatedly gets knocked off when using on your knee or lying down e.g. to watch a movie.
    The cable easily frays where it enters the plug, splitting, kinking and exposing the wire metal wrapping. A poor looking advertisement for Apple products.
    Apple should be thoroughly ashamed of the Mag 2 power adapter. The Mag 1 adapter, lying flat along the side of the computer, was much better.
    But then the Mac laptop line is languishing, with heavy metal cases, too wide bezels, and dumbed-down software.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Cheaply made

    No matter how careful you are with this charger, it WILL at some point break down on you. Mine just frayed and burnt.

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    Disgusted

    Just got to work on a Monday morning with low battery life and discovered I no longer have a charger because the cord is severed where it meets the white square base. Now I have to leave work and drop $80 for a new piece of trash. Apple is losing it and must think their customers are idiots.

    26 of 26 people found this useful

  • 1.0 out of 5 stars

    Not Durable

    Charges fine but the point where the charger meets the cable is poor quality and has already worn out after a year of use.

    27 of 27 people found this useful