• 2.0 out of 5 stars

    Love it, but it's got it's it's quirks

    Seamless, invisible, reliable, inane. This product serves well and transparently as both a WIFI router and backup. It's the second iteration of Time Capsule that I've relied upon for years. Yet, in the two instances they've each been called upon to save the day, they just didn't quite deliver. Each failure was accompanied by a permanent "Disk Temporarily Unavailable" notice. These occasions were hair-raising and tense, and after days of round-about-work-arounds I was able to retrieve my data. Imagine that, my data actually coming back to me from a device that was purchased to do just that. Sounds easy enough, but this product just doesn't deliver when it's needed. Either that, or I've had some pretty lousy luck.

    The process by which success came was circuitous, doubtful, annoying, and tedious... All words I've never used to describe an Apple product.

    As much as I like Apple and the concept of this product, I'll be foregoing it shortly in favor of a different strategy.

    52 of 58 people found this useful

  • 1.0 out of 5 stars

    Intermittent shutdown problems...Latest version has engineering problems!

    I have had Apple routers and Time capsules for many years and until recently the experience has been mostly good. However, that said, I am very disappointed with the performance of my second 3TB TC purchased in late 2014. I have had to return and exchange it twice now and am currently "testing" the third unit.

    It would appear there is a serious hardware or firmware problem that leads the device to power down intermittantly. It can power down once or twice a day sometimes, or may go for a week or more just fine then quite. The only way to reset it is unplug and replug the power cable and it sputters back to life.

    The sign of failure, apart from the obvious is the LED light goes off (while still plugged in).

    Apple have been pretty good and quick about providing a new unit. I am surprised though they cannot seem to read or access the TC diagnostics on board which supposedly get sent back to the mother ship also? Looking into the logs it is, and should be possible for the techs to see if thermal or other factors tripped the unit OFF.


    Oh well..I'll continue testing #3 and hope for the best this time. I think its most likely the latest engineering version thats at fault. Its worth noting my original 3TB TC purchased in 2010-2011 works just fine and has never given any problems.

    95 of 101 people found this useful

  • 5.0 out of 5 stars

    FANTASTIC PIECE OF EQUIPMENT - EVERYONE SHOULD OWN ONE!

    This is the most FANTASTIC piece of equipment I have ever used. Automatic back-up and a very powerful router. I also use Apple Airport Express's to receive extended WiFi reception in my garden and swimming pool house. My fibre speed is 1Gb, which I can easily receive thirty plus meters from my property. Everyone should own/use an Apple AirPort Time Capsule! Thank you Apple...

    7 of 9 people found this useful

  • 1.0 out of 5 stars

    I've owned three - and all of them switch themselves off.

    Yes, I know - triumph of optimism over experience, but I really have tried three of these, and all of them have taken to switching themselves off. After the second one failed, I suspected an electrical power problem, and so bought a UPS to protect the TC. It made no difference; the TC will still switch itself off, after a period that has varied from ten days to under 15 minutes. Disconnecting and then reconnecting the power lead always restarts the device, but I need it to be reliable.

    18 of 22 people found this useful

  • 5.0 out of 5 stars

    Good Product from Apple

    I am using Airport Time Capsule 3 TB, I don't have any issues...

    5 of 5 people found this useful

  • 5.0 out of 5 stars

    Worth it's weight in gold

    I've just lost a computer, the one I do my full time work on, which was a disaster. I have a Time Capsule, which has been ticking over in the corner of the room for the last year or so. When the new machine arrived, I plugged it into the Time Capsule and did a full restore, and it was as if I had never been without a computer, it had every single file, setting, application from the moment I lost my old computer.

    Anyone who values the content of their computers needs to have something like this, as the moment when your computer is gone is an awful feeling unless you have it backed up completely. The Time Capsule has worked faultlessly and when the absolute worst happened, it's saved the day. Great product.

    21 of 21 people found this useful

  • 1.0 out of 5 stars

    Do not touch this piece of junk

    I have been using Apple products since 1983 for business & private use. This would have to be the absolute worst Apple product that I have used & it is disgraceful that it carries the Apple name. Absolute waste of money, time and effort.
    Slow, erratic, unreliable, poor support, made no difference to network. Ignore the starry eyed 5 star reviews and read the one star reviews.
    About to replace this expensive piece of junk with an external hard drive. Will avoid all Apple accessories in future.

    8 of 8 people found this useful

  • 2.0 out of 5 stars

    No Vlan tagging support

    My provider for optic fibre internet in Malaysia only uses vlan tagging . Could apple come up with a solution for this incompatibility ? ATC does not have that feature! Btw my providers are Unifi & Maxis, and I hate bridging the ATC to my current router...

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Not for replacing unifi router

    Can't use it to replace router provide by Unifi.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Great Product, appalling customer service

    I bought one recently and after about 6 months the hard disk
    developed a fault and I had to return it to get it replaced under warranty.
    However Apple is refusing to let the company open the time capsule to
    take out the hard-drive to attempt data recovery. It appears that I can
    either have my data or get a new blank disk under warranty but not both.

    This is appalling behaviour from Apple and makes no sense. Ifixit has a great
    teardown of the product and there are no secrets inside. What are they trying to
    hide?

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    Buying this device was a HUGE mistake

    I've just purchased the 3TB Airport Time Capsule model. Setup was easy. Then begins the nightmare. The Time Capsule keeps disconnecting on its own. Trying to access the Time Capsule Disk from my Mac Book Pro hangs/freezes the Finder. Internet also disconnects on its own. I have to pull the power cord to turn off and restart the device after every few minutes. Airport Utility app is USELESS, it has very minimal options.

    17 of 25 people found this useful

  • 5.0 out of 5 stars

    Fantastic and easy setup

    Decided to replace my 1TB Time Capsule and couldn't be happier....All five computers backed up with no fuss as all...Brilliant!

    2 of 3 people found this useful