• 1.0 out of 5 stars

    HDMI connection does not work

    I have an intermittent issue where an external display will go dark for a second or two at a time, a couple of times a minute. Sometimes this effect is persistent and sticks around; usually it resolves itself after a few minutes until the next time the computer wakes from sleep, or the next time I connect a monitor.

    From the looks of these reviews, I'm not the only one with this issue. I have a 12" Macbook, but I've heard reports of "Touch Bar MBP" owners seeing the same problem.

    Apple says that if you buy a USB-C-only Mac, you'll be able to use this adapter to connect an external display. This claim factored into my decision to purchase a 12" Macbook, but the implementation is clearly flawed to the point where it is IMO not ready for market. As of now, I cannot rely on being able to connect a display to my laptop. That's totally unacceptable.

    This seems to have been a known issue for a while, so it is really not a good sign that Apple hasn't either a) silently fixed it with a software update or b) issued a statement. If you already have a USB-C-only Mac, you may have no better option than to buy this adapter as a companion and hope that it works well *enough*. If you don't already own such a Mac, then maybe you should hold off on purchasing one until Apple fixes this horrible flaw.

    24 of 25 people found this useful

  • 1.0 out of 5 stars

    Avoid This Product

    Despite installing an update as soon as I plugged the adapter in, it is still not working properly. Terrible flickering. Do not buy. I'm using a late 2016 15" Macbook Pro and a 34" Samsung monitor.

    23 of 23 people found this useful

  • 2.0 out of 5 stars

    Expensive and unreliable

    My adapter arrived with the USB port not working. I tried the product because usually apple products are expensive but normally work well. It seems this adapter is the exception.

    10 of 10 people found this useful

  • 1.0 out of 5 stars


    I tried to use this for my late 2016 Macbook Pro to drive an external Dell U2913WM monitor, thinking it would be a great solution for power, display and the USB bus. The first thing macOS Sierra asks you to do when connecting is install a new driver. Out of our 3 computers, only 1 was able to successfully install the driver. My display flickered constantly at times, and when it did work there was significant underscan. Either the MBP thought it was a TV, or couldn't handle the widescreen display, but this is a horrible product and no one at Apple yet really knows. A j5create USB-C to DisplayPort cable worked perfectly, as did ANY OTHER third-party adapter for USB-C to HDMI. Just don't use this one.

    22 of 23 people found this useful

  • 4.0 out of 5 stars

    Great adapter, but you NEED a good cable!

    After buying a MacBook Pro with only USB-C ports, it was time to connect it to my Dell 4K monitor. I was so alarmed by the low ratings on this device that I first bought a different brand... which did not work at all. Despite the preponderance of negative reviews, I decided there is no way Apple would sell a product with so many problems, so there must be something else going on, and after some consideration I went ahead and bought this one.

    At first, I was dismayed to find I was suffering the same flickering issue so many other users have reported. However, it turns out that the problem was not the adapter, but the cheap cable I was using. Another cable I tried didn't work at all. However, a $20 cable from Wal-Mart (the 4 foot GE Pro HDMI cable) solved the problem, and now I'm having excellent results.

    HDMI is a demanding protocol, and your entire setup needs high-quality components. Your cables should be as short as possible to minimize the chance of problems. If you're having difficulties with this adapter, chances are you need a new cable as well.

    The only reason I'm giving it four stars is that I'd prefer to have an integrated adapter + cable that was devoted to just plugging in HDMI monitors to USB-C ports, without requiring such a bulky dongle. That would simplify my setup considerably. But in the absence of such a thing, this seems to be the second-best alternative.

    18 of 19 people found this useful

  • 1.0 out of 5 stars

    Constant screen flickering

    Any connected HDMI screen will turn off for a few seconds every few minutes. Highly annoying. Do not buy.

    15 of 16 people found this useful

  • 2.0 out of 5 stars

    Kinda works but it's really buggy. Poor experience.

    I'm disappointed in the quality of this product, especially since Apple is forcing us to use USB-C everything. The adapter will often cause a kernel panic with my new MacBookPro 13". It told me there was an update as soon as I plugged it in - but it immediately crashed. I was able to reboot and then tried a few more times and was finally able to get the update to install. However when I put my Mac to sleep my external monitor blinks between sleeping and then waking up and falling asleep quickly again repeatedly over and over forever. So I just have to remember to unplug it when I walk away from my PC since it doesn't put the external monitor to sleep properly. It's really annoying and a poor quality experience overall.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    HDMI not working with 2016 MBP 15"

    External screen flickers couple of times and never comes up after. But MacBook shows its connected to two monitors. Please fix.

    17 of 17 people found this useful

  • 1.0 out of 5 stars

    Does not work as intended

    I am looking to connect an LG UltraFine 4K display to a late 2013 Retina Macbook. While at the Apple Store, I was told this adapter would allow me to connect an HDMI cable from the MacBook to the USB-C port on the 4K Display. The connection does not work as intended. The MacBook does not recognize the display at all. I called Apple Support to resolve the issue and they were unable to help me.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Piece of Junk

    Constant flickering of the screen, in all resolutions.
    Macbook unusable.
    A real daylight robbery.

    48 of 51 people found this useful

  • 2.0 out of 5 stars

    Problems connecting to printer and monitor (usb & hdmi)

    I bought this when it was >A$100, I'm glad to see it's now cheaper.
    That said, I'm disappointed that when I have my macbook set up in the office and linked to printer via usb and monitor via HDMI i often have to go through a process of unplugging, re-plugging and restarting everything to get the monitor or printer working. Today I can't even get the monitor working which is incredibly frustrating.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Terrible- broke twice- Need better option!

    This is such a terrible product. It has broken on me twice but the real problem is there is no better option! Apple, please fix this!

    38 of 40 people found this useful

  • 1.0 out of 5 stars

    monitor doesn't work, adapter version reverted after installed

    My Dell U2410 monitor via HDMI doesn't work with the USB-C Digital AV Multiport Adapter. It prompted a version update first time plugged in. After 4th attempt verified that the version successfully changed to 2.33. Then the monitor worked. Now today, it's reverted to an older version (1.58)! Monitor no longer works. Terrible product.

    31 of 36 people found this useful

  • 1.0 out of 5 stars

    Absolute Garbage.

    So frustrated. Brand new computer brand new adapter constant flashing. I've tried on 3 different 2016 Macbooks and 10+ monitors/projectors/tv all have the same issue. How the heck is Apple still selling this thing???? The third party adapters seem to have the same issue, beginning to think the problem is with the laptop design.

    45 of 49 people found this useful

  • 5.0 out of 5 stars

    Works Great

    I've used the Multiport Adapter to connect my 12 inch 2015 MacBook to my 4K Dell 27 inch monitor and it works flawlessly.

    8 of 22 people found this useful

  • 2.0 out of 5 stars

    Poor USB 2.0 speeds - but "OK" in some ways

    Well, this is OK for HDMI and recharging, but very disappointing file transfer speed. It took >20 minutes to transfer 4.6 Gb to a USB Flash Drive - the same transfer took about 4.5 minutes on a very old Windows PC.... I think it should be working as USB 3.1 speed and have reasonable USB 2.0 speed.... Unfortunately as an essential item, it's just not up to it.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Its flickering - don't buy!

    This adapter is making the monitor flicker. If you move the MacBook or the cable my a millimetre the connection fails. Plus the ports are too close to run two devices at the same time.

    48 of 51 people found this useful

  • 4.0 out of 5 stars

    Works well with everything but a Wacom Tablet

    I use this adapter all the time, and it always works really well. the only issue it that i use it to connect a wacom tablet to my 12" inch macbook, and there is a lag on the tablet, which wacom support says is because of the adapter. i suppose thats not an issue with the adapter itself, but its really frustrating. otherwise, i love this adapter, and i highly suggest getting it!

    8 of 30 people found this useful

  • 1.0 out of 5 stars

    Monitor blank on & off, Failed to finish the new update

    New Macbook and new adaptor this September. The adaptor is no stable. It blinks on and off over time. I know there is an update about this, BUT I can not even finish the update. I tried different HDMI lines, monitors. It still happened. Maybe the type-C is not mature enough.

    65 of 72 people found this useful

  • 4.0 out of 5 stars

    Excellent buy Pricey

    The only USB-C adaptor that works flawlessly on the Retina MacBook 2016. HDMI, USB-A and USB-C work with power through (charging while using). It is pricey but worth the money. Other solutions didn't work at all their capabilities (no charging while outputting through HDMI for instance)

    6 of 27 people found this useful