When your operation hinges on network availability, you can't afford server downtime. To ensure rapid issue resolution for your server deployments, Apple offers a comprehensive range of technical support plans.

Mac OS X Server Software Support

In addition to the complimentary 90 days of up-and-running support, Apple offers consultative telephone and email support for advanced server migration and integration issues. Whether you have occasional questions regarding network administration or you need dedicated design and development support with rapid response, Apple has a plan to fit your requirements. Each plan provides one year of coverage.

Xsan Software Support

AppleCare Xsan Support delivers a year of priority phone and email support for your storage deployment. You’ll have direct access — 24 hours a day, 7 days a week — to Apple’s dedicated Xsan Support team. These experts provide in-depth problem-solving assistance with Xsan and RAID Admin software. They’ll also troubleshoot Apple hardware running Xsan, as well as interconnectivity between Mac, Xserve and Xserve RAID systems, including Apple-qualified Fibre Channel switches.

Support for Xserve and Xserve RAID

Apple offers expert service and support plans for Xserve and Xserve RAID. Because the hardware and software both come from Apple, issue resolution is fast: one team diagnoses both hardware failures and server software configuration issues.