iTunes Support

iTunes Store Support

Use this form for assistance with account and billing, code redemption, or purchase questions. To get help with iTunes installation, importing, library management, syncing and other topics, contact Apple Support.

Email

Ask a question and get a response within 24 hours.
Select your help topic:
First name:
Last name:
Apple ID: What is an Apple ID?
(example: steve@me.com)
Email address:
Which operating system are you running?
Which operating system are you running?
What iTunes version are you running?
What Apple TV software version are you running?
iTunes Store/App Store Country:
Specific request:
Billing street address:
Billing city:
Billing state:
Billing zip code:
Phone number on the account (optional)
AOL account name: (optional)
Order number: How do I find this?
If Order number is unavailable, please type "none"
Specific request:
Specific request:
Specific request:
Specific request:
Activation Code:
(Enter as much of the code as possible)
iTunes Gift Card Serial Number:
How do I find this?
Purchased from: (optional)
Specific request:
Specific request:
Specific request:
Specific request:
Specific request:
Specific request:
Please select your device:
Item title:
Item title: (optional)
Order number: (optional)
How do I find this?
Subscription name: (optional)
Details about the issue:
  Please fill out all fields and click submit.

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