Credit Card FAQ
If this information does not answer your question, please email us using the form below.
Which credit cards do you accept?
In Europe, Apple accepts Visa and MasterCard credit and debit cards, as well as American Express cards.
Do I need a credit card to use the iTunes Store?
No, you do not need a credit card to purchase music on the iTunes Store. You can purchase music using an iTunes Card. For more information, check out our iTunes Card FAQ.
I see this error: "Your account information has changed".
For your protection, iTunes will ask you to review your personal information periodically. Please review your personal info using My Info, Apple's profile website, when you see this message.
I see an error that says my zip code or security code doesn't match my bank records.
Please make sure your billing information matches your credit card statement. If that doesn't help, try a different credit card. Click the link below to launch iTunes and view your billing information.
How do I delete my credit card number?
To delete your credit card number from iTunes, click the link below and we'll launch iTunes and take you to the Acccount Information page. Then, click Edit Credit Card. Finally, click None in credit card type.
How do I change my credit card info?
You can change your credit card information at any time. The link below will launch iTunes and take you to the page you'll use to edit your personal information.
I have a question about a €1 charge on my statement.
Like most merchants, iTunes places a €1 authorization hold to verify that your credit card is active when you update your billing information. This is not an actual charge and the bank will remove the hold.
I have a question about a charge on my statement.
When you shop on the iTunes Store, iTunes places an authorization hold for the approximate amount of your purchase. This hold verifies that your credit card has sufficient funds to cover your purchase. This hold is removed by your bank shortly after your purchase clears. To view the songs and albums you purchased, check out your Purchase History.
I think someone may be fraudulently using my credit card to buy songs on iTunes.
Please change your iTunes Store password and contact your credit card company immediately. Click the link below to launch iTunes and view your Account Information screen.