We’re here to help.
The Apple Retail Store is the best place to test-drive and explore Apple products because it’s the one place you can find everything Apple — including some of the world’s most knowledgeable people. Our Specialists answer your questions and help you get to know our products. Personal Setup gets you up and running on your new product before you leave the store. Geniuses provide hands-on technical support and any necessary repairs at the Genius Bar. And workshops help you get the most from your products.
And now you can shop with Apple in convenient new ways. With Personal Pickup, you can buy online and pick up your order at your favorite Apple Store. And when you’re in a store, you can use the Apple Store app on your iPhone or iPod touch to quickly purchase select products on your own.
Gather. Learn. Create.
Personal Setup
Only the Apple Retail Store gets you up to speed on your new product before you leave the store. We’ll help set it up just the way you like it with Personal Setup, show you some of its key features, and teach you how to discover and download new apps. Personal Setup is available for any Apple product when you buy in store — or when you buy online and choose Personal Pickup.
Learn about Personal Setup and more
One to One
There’s no better way to get set up, get trained, and get going on your new Mac than with a One to One membership at the Apple Retail Store. We’ll transfer your files from your old computer, teach you the basics in face-to-face training sessions, and guide you through more advanced projects as your skills grow. One to One is available only at the time you purchase a new Mac from the Apple Retail Store or Apple Online Store.
Learn more about One to One
Genius Bar
If you have technical questions about your Mac, iPad, iPod, Apple TV, or iPhone, the Genius Bar is the place for free advice, insight, and friendly, hands-on technical support. Geniuses use their impressive knowledge to answer technical questions, troubleshoot problems, and perform repairs — right in your neighborhood store.
Learn more about the Genius Bar
Workshops
The Apple Retail Store offers free workshops on many topics of interest to both beginners and pros: from Getting Started on a Mac to digital photography, music, and moviemaking. Learn more about Workshops
Youth Programs
Your neighborhood Apple Retail Store even offers special programs for kids and families. Available year round, our free Youth Workshops let the entire family learn about Apple products. And every summer, we host Apple Camp, where kids become filmmakers in a fun, free three-day moviemaking workshop. Learn more about Youth Programs
Business
No matter what kind of business you manage, the Business Team at the Apple Retail Store can work with you one on one. Whether you want to find the right Mac systems for your office, upgrade your network, enhance your business software, use iPod as an incentive, or want specialized training for you and your employees, our Business Team can help you. Learn more about Business
