Rossdales. Excellence and innovation in veterinary practice.

Newmarket veterinary surgeons Rossdale and Partners are among the world leaders in equine medicine and surgery, having built a reputation for expertise and innovation in modern veterinary practice. Over 50 years, the practice has expanded into a large first opinion, emergency and referral practice for horses and ponies, often diagnosing and treating valuable bloodstock and performance horses. The practice, located at the headquarters of the UK’s thoroughbred racing and breeding industries, offers 38 veterinary surgeons with broad and specialist equine veterinary expertise and employs over 100 lay staff.

Rossdales Equine Hospital and Diagnostic Centre is located in Exning, just outside Newmarket. It sees an ever-increasing number of referrals from veterinary surgeons locally, across the UK and other EU countries. At Beaufort Cottage Stables, the ambulatory veterinary surgeons are regular visitors to racing yards, stud farms, livery and competition yards, and private stables. They also provide veterinary services at Tattersalls Newmarket bloodstock sales, and other horse sales throughout the UK and abroad. Also at the Newmarket site, Beaufort Cottage Laboratories provides a dedicated equine pathology service not only to Rossdale and Partners, but to other local practices and veterinary practices nationwide and across Europe.

Secure, efficient communication between the two sites and the three distinct areas of the practice are of vital importance. Senior Partner Professor Sidney Ricketts recognised almost 20 years ago that a solution was required that could link all the information processes into one system, whilst enabling instant information sharing within the practice and with clients. Since that time, Rossdale and Partners, working with IT solutions specialists Systems Support of Cambridge, have gradually replaced, expanded and linked all of the practice’s varied computer systems to incorporate state of the art Apple technology.

“The introduction of Apple technology, OsiriX (a Mac-based open-source medical DICOM viewer) and our Eclipse practice management software throughout both sites allows us to access client, horse, clinical, digital imaging and pathology information in the most time-efficient way throughout the practice, even remotely”, says Professor Ricketts. “This has helped us to improve the quality and efficiency of the services that we provide. Our veterinary diagnostic work, complex surgical procedures and treatments are carried out using cutting edge technology and modern facilities. OsiriX and Apple technology, with Eclipse, have helped revolutionise our working practices”.

Mac Mini, iMac, Mac Pro, MacBook and MacBook Pro are installed throughout the practice, as appropriate to the site and task, giving veterinary surgeons and staff instant access to their own password protected, need-to-know client information, animal details, clinical history, radiography and scan results, pathology reports, as well as billing and other routine data from any workstation. Diagnostic work can be carried out on or off-site, with off-site results recorded on portable digital imaging equipment (e.g. radiography and ultrasound) and later downloaded onto the Eclipse picture archive and communications system (PACS).

The migration from mostly PCs to mostly Macs, in clinical areas in particular, has been greeted positively by even the most sceptical members of staff, who appreciate a short learning curve when new technology is introduced, reduced downtime and maintenance costs.

Apple technology has provided solutions that allow Rossdale and Partners veterinary surgeons to communicate and access the information that they need, whenever and wherever it is required. Their willingness to embrace technology has positioned Rossdale and Partners as leaders in modern veterinary practice, as reflected in the continual flow of international veterinary visits to their practice.

According to DEFRA, there are estimated to be between 600,000 and 1.2 million horses in the UK. The horse racing industry alone contributes around £2.86 billion to UK economic output. With around 14,500 racehorses in training and 5,000 thoroughbred foals born annually, state of the art technology developed for use in human medicine is utilised for diagnosing and treating bloodstock and other horses in order to help safeguard their health and welfare.