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How to back up your devices using iCloud or iTunes

Before you get started, learn the difference between making backups with iCloud and iTunes. Decide which method is best for you and follow the steps below. In case you ever need an alternative backup , you can make one in iCloud and another in iTunes.

About backups in iCloud and iTunes

This article can help you decide which backup method is best for you. In case you ever need an alternative backup , you can also make one in iCloud and another in iTunes.

Restore your device from an iCloud or iTunes backup

Turn on your device. You should see a Hello screen.Follow steps in the iOS Setup Assistant. Join a Wi-Fi network and follow steps until you see the Set Up Device screen.Tap Restore from an iCloud Backup . Then sign in to iCloud.Choose a backup . Look at the date and size of each and pick the most relevant. After you choose a backup , the transfer starts. If you've purchased iTunes or App Store content using multiple Apple IDs, you'll be asked to sign in to each. If you can’t remember a password

iCloud: Back up your iOS device to iCloud

On your iOS 9 or iOS 8 device: Go to Settings > iCloud >  Backup , then turn on iCloud Backup . On your iOS 7 device: Go to Settings > iCloud > Storage & Backup , then turn on iCloud Backup . Back up manually On your iOS 9 or iOS 8 device: Go to Settings > iCloud >  Backup , then tap Back Up Now

Get help backing up your device in iCloud

You can set your iOS device to  back up automatically each day with iCloud. iCloud makes these daily automatic backups only if:Your device is connected to a power source.Your device is connected to a Wi-Fi network.Your device's screen is locked. You can also make a backup of your device manually: Connect your device to a power source. Connect your device to a Wi-Fi network. In iOS 8, tap Settings > iCloud > Backup and tap Back Up Now. In iOS 7, tap Settings > iCloud > Storage & Backup and tap

Find and manage your iTunes backups

If you sync your device with iTunes, it saves backups to your user folder. The location of this folder varies depending on your operating system.If you want extra copies of your iTunes backups , you can copy the backup folders to another location, external drive, or network storage location. Time Machine automatically makes copies of your device backups when you use it to back up the home folder on your Mac.

iCloud: iCloud storage and backup overview

set up a new device or restore information on one you already have. Here’s what iCloud backs up : Purchase history for music, movies, TV shows, apps, and books Your iCloud backup includes information about the content you purchased, but not the purchased content itself. When you restore from an iCloud backup , your purchased content

If you need help restoring your device from an iCloud backup

There are several reasons that there might not be any available iCloud backups for your iOS device:You've never successfully made an iCloud backup of your device. Check instructions for making backups in iCloud. Your device is running an older version of iOS and needs to be updated.Your iCloud backup might have been created with a different Apple ID. You haven’t backed up in 180 days.If you haven't backed up your iOS device to iCloud for 180 days or longer, Apple reserves the right to delete

Use Time Machine to back up or restore your Mac

Time Machine is the built-in backup feature of OS X. To use it, you need one of these external storage solutions, sold separately:External hard drive connected to a USB, FireWire, or Thunderbolt port on your MacTime Capsule or OS X Server on your network External hard drive connected to the USB port of an AirPort Extreme (802.11ac) base station on your network  When you connect an external hard drive directly to your Mac, you might be asked if you want to use the drive to back up with Time

If you need help restoring from an iTunes Backup

After each step, check to see if the issue still exists:Restart your iOS device and your computer. Try to restore your device from the iTunes backup again.Unplug any USB devices from your computer except for your iOS device, keyboard, and mouse. You should plug your device directly into your computer.Get the latest version of iTunes, update your Mac, and update your iOS device. If you use a PC, you can get PC software updates from the Microsoft website. Try updating, configuring, disabling

Back up your iTunes library by copying it to an external drive

to delete the original files after confirming they have been moved and are backed up .

Back up your Apple Watch

Apple Watch content backs up automatically to your companion iPhone, so you can restore your Apple Watch from a backup . When you back up your iPhone to iCloud or iTunes, your iPhone backup will also include your Apple Watch data.Here's what your Apple Watch backup will include:App-specific data (for built-in apps) and settings (for built-in and third-party apps), such as Maps, distance, and unitsGeneral system settings, such as your watch face, known Wi-Fi networks, brightness, sound

OS X Server: Using the Caching service with iOS 8

Learn which versions of iOS 8 work with the Caching service of OS X Server.

Up-to-Date Program for Pages, Numbers, and Keynote

Up-To-Date Program for Pages, Numbers, and Keynote.    

I am having problems performing an iCloud back up on my iPhone 6 plus.   Every time a back up is performed the following message always appears "The latest back up could not be completed". I have not previously had a problem with my iCloud backup on

I am having problems performing an iCloud back up on my iPhone 6 plus.   Every time a back up is performed the following message always appears "The latest back up could not be completed". I have not previously had a problem with my iCloud backup on my iPhone 6 plus Please advice me what can i do

Mac Basics

Need a lesson on how to get the most out of your Mac? You've come to the right place. These lessons will introduce you to the different pieces that make up the Mac interface. Learn how to use the Finder, the desktop, the menu bar, the Dock, the Trash, files and folders, and more.

Apple Pencil for iPad Pro

When using iPad Pro, there may be moments when you want even greater precision. So we painstakingly designed Apple Pencil to expand on the versatility of Multi-Touch. And while the technology inside is unlike anything we’ve ever engineered, picking up Apple Pencil for the first time feels instantly familiar. It lets you make any number of effects, right down to a single pixel, giving you more creative freedom than ever before.

iPhone Repair & Service

Screen Damage.Accidents happen. Sometimes a screen can get cracked or shattered. We’re here to help.Battery & Power.Does your iPhone battery drain too quickly? Try restarting it first. You can also learn tips to extend the battery life of your iPhone. Are you having trouble getting your iPhone to power on? First, make sure you've given your iPhone's battery enough time to charge.Get repairs for battery and power issuesSend in for repair. Start a service request online or by calling Apple Support and we'll send a box right away to collect your iPhone. You can then arrange to ship it to an Apple Repair Center at your convenience. We'll deliver your iPhone back to you in 3-5 business days.Bring in to an Apple Store or one of our many Apple authorized service locations. We'll try to fix your iPhone during your appointment. In more complex cases, we might need to send it to an Apple Repair Center. If we do, your iPhone will be ready for pickup in 3-5 business days. If your iPhone is under warranty, many of our locations can offer you a loaner while your iPhone is being repaired.Your data is important. Be sure to back up your iPhone before you get service.iPhone battery and power repair costsRepair pricing depends on the diagnosis and your coverage under warranty or AppleCare+. Other power issues require further testing before we can give pricing.If you're covered under warranty or AppleCare+, we'll replace your battery at no charge if it retains less than 80 percent of its original capacity. Not sure if you’re covered? Check if you have AppleCare+ by entering your iPhone serial number.Other Repairs.First, look at our Apple Support articles or in our iPhone support community. If you don't find what you need, we're here to help.

Buy Refurbished iPad, iPod and Mac Products - Apple Store (U.S.)

Before we put a refurbished MacBook, iMac, Mac Pro, iPod, iPad, or Apple TV up for sale in Special Deals, it undergoes a rigorous refurbishment process to make sure it’s up to Apple’s tough quality standards.

One to One - The best place to learn about Apple products

The Apple Store is much more than a store. It’s also the best place to learn about your new Apple product. We offer free workshops to teach you the basics. And if you’re ready to take your skills to the next level, you can sign up for One to One training when you buy a Mac.