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Before you can access a past purchase, you need to do the following: Make sure that you have the latest versions of software on your iPhone, iPad, or iPod touch and your Mac. Sign in with the Apple ID that you used for the original purchase. Use these steps to see which Apple ID you used to download an item. If you see a message that says, "This device is associated with another Apple ID. You cannot associate this device with another Apple ID for [number] days," you might need to wait to download your purchases. Learn more about associated devices. Check to see if the purchases you're looking for are hidden. If your purchases are hidden, you might not see them even after you follow the steps below. Learn how to unhide purchases. See if the content is available for redownload. Previously purchased items might not be available if they're no longer on the iTunes Store. Also, make sure that you’re in a country where you can redownload items. If you changed your Apple ID from one country to another, you can’t download items you purchased in a previous country. If you're a member of Apple Music, items that you've saved for offline use won't appear in your purchased section. Learn more about Apple Music. If you're using Family Sharing, you can download content purchased by other members of your family group.
Buy, download , and install apps You use an Apple ID to purchase apps and download them to your Mac. If you don't have an Apple ID, you can create one in App Store. After downloading , apps are automatically installed in the /Applications folder, and app icons appear in Launchpad. Buy an app Do one of the following: To use a download code, click Redeem in the Quick Links section, enter a download code, and then click Redeem. The Quick Links section is located in the right part of the window shown when you click Featured, Top Charts, or Categories in the toolbar. To purchase an app, find the app in App Store, click the app’s price, and then click Buy App (click Install App for free apps). If you’re not logged in to the computer as an administrator, enter an administrator’s name and password. If you’re not signed in to App Store, enter your Apple ID and password, and then click Sign In. If requested, click Billing Info to enter or verify your billing information. Click Done to download and install the app. After downloading begins, the app’s icon and a progress indicator appear in Launchpad and the Finder. Make in-app purchases Some apps include the ability to purchase add-ons that unlock features. After starting a purchase in an app, confirm whether you want to buy the add-on. In the dialog that appears, enter your Apple ID and password, and then click Sign In. If requested, click Billing Info to enter or verify your billing information. App Store then downloads and installs the add-on. Download purchased apps on all your Mac computers To automatically download apps when you sign in to your account in App Store on other Mac computers, choose Store > Auto Download Purchases from Other Macs. To manually install purchased apps, sign in to your account in App Store, click Purchases, and then install apps. To use copied apps, open the copied app and sign in using the Apple ID you used to purchase the app. Pause, resume, or cancel an app download To pause or resume a download in App Store, in the toolbar, click Purchases, find the app in the list, and then click Pause or Resume. During the download , the amount downloaded and estimated download time remaining are shown. While installing, the estimated time remaining is shown. To cancel a download in App Store, in the toolbar, click Purchases, find the app in the list, hold down the Option key, and then click Cancel. To pause or resume a download in Launchpad, click the app icon. To cancel a download in Launchpad, hold down the app icon until all the icons start to jiggle, and then click the app’s delete button (x). To cancel a download in the Finder, click the app's delete button (x). If a download is interrupted because you lose your Internet connection or quit App Store, App Store starts the download again when the Internet connection is restored or the next time you open App Store. To start downloading any apps you purchased but haven’t successfully downloaded, choose Store > “Check for Unfinished Downloads .” View and reinstall purchased apps To view a list of all purchased apps, click Purchases in the toolbar. To install an app, click the Install button for the app in the Purchases list. To hide a purchased app in the Purchases list, hold down the Control key, click the app you want to hide, and then choose Hide Purchase. To view hidden apps, choose Store > View My Account, enter your Apple ID and password, click View Account, and then click View Hidden Purchases. To show a hidden app in the purchased apps list, click its Unhide button. Uninstall an app Hold down the app’s icon in Launchpad until all the icons start to jiggle, and then click the app’s delete button (x) to uninstall the app. If you don‘t see a delete button, you can‘t uninstall the app. You can reinstall the app by viewing the App Store Purchases list and clicking the Install button for the app.
When you download and set up iCloud on your Windows PC, your photos, videos, mail, files, and bookmarks are accessible on all of your devices. If you need help, you can find solutions to common issues or learn more about iCloud for Windows.
Use Software Update to keep QuickTime up to date on your Mac.
If you have iTunes installed on your computer, follow the directions below to update to the latest version of iTunes. If you don't have iTunes installed on your computer, download the latest version.
You can keep Safari up to date by keeping OS X up to date.
If a message says that an update is available, tap Install Now. You can also follow these steps: Plug your device in to power and connect to the Internet with Wi-Fi. Tap Settings > General > Software Update. Tap Download and Install. If a message asks to temporarily remove apps because iOS needs more space for the update, tap Continue or Cancel. Later, iOS will reinstall apps that it removed. If you tap Cancel, learn what to do next. To update now, tap Install. Or you can tap Later and choose Install Tonight or Remind Me Later. If you tap Install Tonight, just plug your iOS device in to power before you go to sleep. Overnight, your device will update automatically. If asked, enter your passcode.
Apple Configurator (previously known as iPhone Configuration Utility) makes it easy for anyone to mass configure and deploy iPhone, iPad, and iPod touch in a school, business, or institution.
Browse Mac apps by category, such as games, productivity, music, and more. The Mac App Store has apps for just about everything and everyone.
when trying to download itunes it says thanks for downloading but doesn't really download. Also when computer starts up it says applesyncnotifier unable to locate CoreFoundation.dll. What do i do to fix this?
when trying to download itunes it says thanks for downloading but doesn't really download . Also when computer starts up it says applesyncnotifier unable to locate CoreFoundation.dll. What do i do to fix this?
I can't download Snapchat on my iPod Touch 4G- it says I need IOS 7 which I can't get. However, I was able to download an older version of the app from iTunes last weekend without any problems. How do I download an earlier version of Snapchat?
Last weekend I was able to download an earlier version of Snapchat from iTunes without any problems. I now won't let me download Snapchat at all, saying it needs IOS 7. Why is it doing this and how can I download an earlier version of Snapchat onto my iPod again? I don't understand why this week it has started saying I need IOS 7, without giving me the option to download an earlier version. Many Thanks
ive been trying to download itunes on my laptop it has windows 8.1 and everytime i download it says error 2 after the download what do i do?
I have an hp pabilion latop tat has windows 8.1 and everytime I install or uninstall and start over with downloading iTunes again it always says error. but still goes through with the download and after it says download complete ready to start running iTunes it says error uninstall iTunes and try again error2 what should I do?
My photos are always duplicating before I download. I have to go in a select each one to download so that I do not have two sets of each. It is not because I haven't selected exclude duplicates. It is duplicating everything before I download.
How do I get just one copy to download ? Not of anything I have downloaded before, iphoto actually duplicates every picture before I download . I have to select each one and then download so that I do not have duplicates of everything. Exclude duplicates is turned on
My son is part of Family sharing. When he tries to download stuff from the purchased tab of ibooks or iTunes store he gets a message saying "Unable to download - To download content your Family must have a valid payment method" We already do of cours
My son is part of Family sharing. When he tries to download stuff from the purchased tab of ibooks or iTunes store he gets a message saying "Unable to download - To download content your Family must have a valid payment method" We already do of course so how can he download my stuff?
Trying to complete the OS X Update 10.10.4, but when I click "download and restart", it does not download. Someone mentioned downloading "Combo Update" from Apple website instead of the App Store, but where do I find that Update?
Yesterday (July 1,2015) my MacBook Pro indicated updates that included an OS X Update 10.10.4. After taking hours to complete, I kept getting a update indicator saying that the OS X Update needed to download and restart the computer to complete. When I click on " download and restart", it does not and instead pops-up a message "Restarting Your Computer, your computer will restart in 59 seconds. It does not shut down and restart, not even with me clicking on "Restart now". It just goes
If you see 'There was an error downloading your purchased music' when you try to download music from iTunes
When you try to download content you bought from the iTunes Store, you might see a message that says "There was an error downloading your purchased music. An unknown error occurred." To fix the issue, check for any issues with third-party security software, then remove the cached download file and try to download the music again.
Hi, i haven't used my ipod shuffle in ages. I'm just starting using it recently. I'm wondering how to re download songs again. i see my old playlists, but i can't seem to download new ones.. and i have downloaded the new itunes app..
Hi, i haven't used my ipod shuffle in ages. I'm just starting using it recently. I'm wondering how to re download songs again. i see my old playlists, but i can't seem to download new ones.. and i have downloaded the new itunes app..Hi, i haven't used my ipod shuffle in ages. I'm just starting using it recently. I'm wondering how to re download songs again. i see my old playlists, but i can't seem to download new ones.. and i have downloaded the new itunes app.. Thanks, Danni.
I have an original iPad mini and I am still on verson 6.1. I tried to update to the current version and towards the end of the download I received an error message that the download did not complete due to an error. My ipad now has an itunes icon
I attempted to upgrade via computer connection to itunes and towards the end of the download I received a message that the download was not complete due to an unknown error. My iPad now has a picture of the iTunes icon on the screen with a picture of the cord that connects it to the PC and is frozen. What can I do?
HT201352 Trying to download iTunes on to Laptap with Windows 8 but Apple support is not installed. How and where do I get to download Apple support?
Trying to download iTunes on to Laptap with Windows 8 but Apple support is not installed. How and where do I get to download Apple support?
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