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Before you call, have your serial number ready. Or start your support request online and we'll connect you to an expert. Many phone numbers listed here only work when dialed from within their associated countries or regions. If your country or region is not listed, see your support options.
Apple Service & Repair - Find warranty information and see what service options are available for your product.
Find answers to your service and repair questions.
If your coverage expiration date is incorrect If the estimated expiration date of your Telephone Technical Support , Limited Warranty, or AppleCare agreement for your serial number is incorrect, please contact us. You will need to send the original sales receipt of your product to Apple so that we can update your purchase date. A sales receipt with the receipt number, product description, original date of purchase, price, and reseller details constitutes a valid proof of purchase. To update your purchase date, send Apple your proof of purchase￼ If your AppleCare agreement is missing If you purchased an AppleCare agreement, such as the AppleCare Protection Plan, and it does not appear in your results, you may need to register your AppleCare agreement. Register your AppleCare agreement
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Need the phone number for Applecare technical support or customer service? Find the worldwide list of Apple Support phone numbers, including United States, Canada, Asia Pacific, Europe, Latin America, the Caribbean, Africa, Middle East and India. Before you call, have your serial number ready.
Frequently asked questions about your Apple ID.
Consider the following symptoms and possible resolutions. If an app purchased on one Mac does not open after being copied to another Mac On the other Mac (where the app was copied, not purchased): Delete the app that will not open. Open the Mac App Store. Ensure that you are logged in to the Mac App Store with the same account that purchased the app. Select the Purchases view from the top of the Mac App Store window. Find the app and click the Install button beside it. The app will be installed on the Mac you are using. If you are unable to find an app you purchased from the App Store Apps you purchase from App Store have an icon added to your Dock and are installed in the Applications folder. To locate them: Open the Finder. Choose Applications from the Go menu. Locate your app in the Applications folder. If the Mac App Store application was removed after installing the Mac OS X v10.6.6 Combo Software Update First, confirm that you haven't simply removed the App Store icon from your Dock: Open the Finder. Choose Applications from the Go menu. Locate App Store in the Applications folder. If you cannot find the app, confirm that it isn't in your Trash by clicking on the Trash icon on your Dock and looking for App Store in the Trash contents. If it is listed in the Trash contents, follow the steps in this article under Step 1, "If you change your mind..." to return the App Store to your Applications folder. If the Mac App Store has been fully removed from your computer, visit AppleCare Support Downloads to download the Mac OS X v10.6.6 Combo Software Update package. Double click the file that downloads to run the Software Update. The Mac App Store will be replaced in the Applications folder and in your Dock. If nothing happens after clicking Buy when purchasing an app Select the Purchases view at the top of the Mac App Store window. Look for your purchased app. If it is listed under Purchases and says Installed next to it, check your Dock or Applications folder for the app. If the app's listing under Purchases says Install next to it, click the Install button. The app will then be downloaded and installed into the Applications folder. You will not be charged again for the app. If the app is not listed under Purchases, your previous attempt to buy was not completed and you were not charged for the app. Navigate to where you tried to purchase the app earlier and click the Buy button for the app. This will charge your account for the app. If you delete the app and wish to to reinstall it later, you can use the Purchases view to reinstall it without being charged again. If downloading an app is interrupted Once an Internet connection is reestablished, your purchased downloads should automatically restart. The Mac App Store may alert you that there was an issue with the download and ask if you'd like to restart the download(s). Confirming will restart all pending downloads. The download time will vary according to the file's size and your Internet connection speed. Refer to this article about iTunes Store purchases for more information about download times for large files.
This message means that Location Services was turned off on your device while you were using Find My iPhone to locate it. Find My iPhone won't be able to locate your device, but the last known location will appear for up to 24 hours. You can still use Find My iPhone to make the device play a sound, display a message on the device's screen, lock the device, or erase the device. The ability to use Find My iPhone to locate your device on a map isn't available in all countries or regions. Locating your device on a map requires Maps data to be available in that area. All other Find My iPhone features will still work. If you still need help, try the steps to get help using Find My iPhone. You can also visit the iCloud Support page.
Telephone numbers and hours of operation are subject to change. * Local and national telephone rates apply. ** Free phone technical support number is not accessible by mobile phone. *** £0.05p per minute when dialed from a landline within the UK. Call charges may vary when calling from a mobile phone. **** Toll-free phone number is for landlines. Some mobile operators don't provide access or charge a fee. For more information, contact your network provider.
Try to adjust the brightness. If the screen doesn’t respond when you adjust the brightness, open several apps to make sure it’s not an issue with only one app. If you have a screen protector, try removing it. Try removing your case if it includes a screen protector. If you see the issue in multiple apps, restart your device. If restarting doesn’t fix the issue, restore your device. If you still see the issue after you restore, contact Apple Support .
If you can’t send or receive emails in the Mail app on your iOS device, learn what to do.
If your photos are blurred, out of focus, or have dark spots, try these steps: Make sure that the camera lens is clean. If you need to clean the lens, use a microfiber cloth. If you see dirt or debris inside the lens, take your device to an Apple Retail Store or Authorized Service Provider for more help. With iPhone 7, iPhone 7 Plus, iPhone 6s Plus, and iPhone 6 Plus, a metallic case or magnetic lens could interfere with optical image stabilization. Try taking a picture without it, then compare the quality. To focus on a certain object or person, tap that object or person on the preview screen. You’ll see the screen pulse, or briefly go in and out of focus, as the camera adjusts. In photo mode, try to stay steady when you adjust the focus. If you move too far in any direction, the camera will automatically refocus to the center. In video mode, you can adjust the focus before you begin recording. If you still have issues with the focus on your camera, contact Apple Support .
Q: Is www.apple.com/support/iTunes/ww/. a valid site to help with candy crush? I keep getting this message "your purchase could not be completed for assistance contact iTunes support at www.apple.com/support/iTunes/ww/. But I can't find the site, solution
I keep getting this message Your purchase could not be completed For assistance, contact iTunes Support at www.apple.con/ support /itunes/ww/. OK But I don't see help in the App Store, iTunes Store, purchases and I can't find that site What can I do?
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The Apple Display Support Page provides help for troubleshooting, tutorials, and service issues. Its also great for repairs, manuals, technical specifications, and user forums or discussions.
Get OS X 10.7 Lion help and support
Get OS X 10.6 Snow Leopard help and support
Get help and learn more about your keyboard, mouse, trackpad and other Mac accessories. Find support, options, manuals and technical specifications.
Learn how to set up and use your Mac computer. Find all the topics, resources, and contact options you need for Mac.
Learn how to set up and use MainStage. Find all the topics, resources, and contact options you need for MainStage.
Learn how to set up and use Apple Pay, where you can use Apple Pay, what you need to use Apple Pay, and the participating stores and credit card issuers.
Get started with Home Sharing! Learn requirements for Home Sharing, how to turn on Home Sharing in iTunes, and how to set it up on your iPad, iPhone, iPod touch, and Apple TV and additional computers.
Learn how to set up and use your MacBook Air. Find all the topics, resources, and contact options you need for your MacBook Air.
Need help with an app? Get help with purchases, downloads or using your content if something isn't working as expected.
Troubleshooting, service, how to guides, and more. Get help with moving your music and charging the battery.
Tips, tutorials, troubleshooting, and more to help you use QuickTime to play videos.
Learn how to set up, use, and sign in to iCloud. Find answers to iCloud account and Mail issues, Contacts,resources, find all topics, Find my iPhone, iPad, iPod touch or Mac, Back to My Mac, Documents in the Cloud, Find my Friends and more. .
Learn how to set up, charge and use your AirPods. Find all the topics, resources, and contact options you need for your AirPods.
Learn more about creating, editing, saving, and sharing presentations on your Mac, iPad, iPhone, iPod touch, and on the web. Learn more with these Keynote resources.
Get help from Apple users around the world.
Visit Apple Support Communities to ask a question, find existing answers, or share your expertise with others.Visit Communities