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Contact Apple for support and service

Before you call, have your serial number ready. Or start your support request online and we'll connect you to an expert.Many phone numbers listed here only work when dialed from within their associated countries. If your country is not listed, see your support options.  

Apple Service & Repair - Find warranty information and see what service options are available for your product.

Find answers to your service and repair questions.

Troubleshooting the Mac App Store

Consider the following symptoms and possible resolutions.If an app purchased on one Mac does not open after being copied to another MacOn the other Mac (where the app was copied, not purchased):Delete the app that will not open.Open the Mac App Store.Ensure that you are logged in to the Mac App Store with the same account that purchased the app.Select the Purchases view from the top of the Mac App Store window.Find the app and click the Install button beside it.The app will be installed on the Mac you are using. If you are unable to find an app you purchased from the App StoreApps you purchase from App Store have an icon added to your Dock and are installed in the Applications folder. To locate them:Open the Finder.Choose Applications from the Go menu.Locate your app in the Applications folder. If the Mac App Store application was removed after installing the Mac OS X v10.6.6 Combo Software UpdateFirst, confirm that you haven't simply removed the App Store icon from your Dock:Open the Finder.Choose Applications from the Go menu.Locate App Store in the Applications folder.If you cannot find the app, confirm that it isn't in your Trash by clicking on the Trash icon on your Dock and looking for App Store in the Trash contents. If it is listed in the Trash contents, follow the steps in this article under Step 1, "If you change your mind..." to return the App Store to your Applications folder.If the Mac App Store has been fully removed from your computer, visit AppleCare Support Downloads to download the Mac OS X v10.6.6 Combo Software Update package. Double click the file that downloads to run the Software Update. The Mac App Store will be replaced in the Applications folder and in your Dock. If nothing happens after clicking Buy when purchasing an appSelect the Purchases view at the top of the Mac App Store window. Look for your purchased app. If it is listed under Purchases and says Installed next to it, check your Dock or Applications folder for the app. If the app's listing under Purchases says Install next to it, click the Install button. The app will then be downloaded and installed into the Applications folder. You will not be charged again for the app.If the app is not listed under Purchases, your previous attempt to buy was not completed and you were not charged for the app. Navigate to where you tried to purchase the app earlier and click the Buy button for the app. This will charge your account for the app. If you delete the app and wish to to reinstall it later, you can use the Purchases view to reinstall it without being charged again. If downloading an app is interruptedOnce an Internet connection is reestablished, your purchased downloads should automatically restart. The Mac App Store may alert you that there was an issue with the download and ask if you'd like to restart the download(s). Confirming will restart all pending downloads.The download time will vary according to the file's size and your Internet connection speed. Refer to this article about iTunes Store purchases for more information about download times for large files.

Get help using the Find My iPhone app

This message means that Location Services was turned off on your device while you were using Find My iPhone to locate it. Find My iPhone won't be able to locate your device, but the last known location will appear for up to 24 hours. You can still use Find My iPhone to make the device play a sound, display a message on the device's screen, lock the device, or erase the device.The ability to use Find My iPhone to locate your device on a map isn't available in all countries. Locating your device on a map requires Maps data to be available in that area. All other Find My iPhone features will still work.If you still need help, try the steps to get help using Find My iPhone. You can also visit the iCloud Support page.

Contact Apple for help with Apple ID account security

Telephone numbers and hours of operation are subject to change. * Local and national telephone rates apply. ** Free phone technical support number is not accessible by mobile phone. *** £0.05p per minute when dialed from a landline within the UK. Call charges may vary when calling from a mobile phone. **** Toll-free phone number is for landlines. Some mobile operators don't provide access or charge a fee. For more information, contact your network provider.

Get help with the screen on your iPhone, iPad, or iPod touch

Try to adjust the brightness. If the screen doesn’t respond when you adjust the brightness, open several apps to make sure it’s not an issue with only one app.If you have a screen protector, try removing it. Try removing your case if it includes a screen protector.If you see the issue in multiple apps, restart your device.If restarting doesn’t fix the issue, restore your device.If you still see the issue after you restore, contact Apple Support .

Get help with Mail on iPhone, iPad, and iPod touch

If you can’t send or receive email messages with Mail on your iPhone, iPad, or iPod touch, or you can’t move your messages, learn what to do.

Get help with the camera on your iPhone, iPad, or iPod touch

If your photos are blurred, out of focus, or have dark spots, try these steps:Make sure that the camera lens is clean. If you need to clean the lens, use a microfiber cloth. If you see dirt or debris inside the lens, take your device to an Apple Retail Store or Authorized Service Provider for more help.With iPhone 6 Plus and iPhone 6s Plus, a metallic case or magnetic lens could interfere with optical image stabilization. Try taking a picture without it, then compare the quality.Adjust the focus by tapping on the person or object in the preview screen. You’ll see the screen pulse or briefly go in and out of focus as the camera adjusts. In photo mode, try to stay steady when adjusting the focus. If you move too far in any direction, the camera will automatically refocus to the center. In video mode, you can adjust the focus before you begin recording.If you still have issues with the focus on your camera, contact Apple Support .

AirPort + Wi-Fi Support - Browse featured articles, guides, and other helpful resources

Everything you need for support, in one place.

Apple Watch Support

View topics, resources and contact options for Apple Watch.

Check Your Service and Support Coverage

Review your Apple warranty status and eligibility for support and extended coverage.

Apple TV Support - Featured articles, manuals, plus other helpful resources

Apple TV Support provides answers to your questions and guides you to helpful resources and contact options.

Mac App Store - Apple Support

Welcome to Mac App Store Support View topics, resources, and contact options.

iPad Support - Browse featured articles, guides, and other helpful resources

iPad Support provides answers to your questions and guides you to helpful resources and contact options.

iPhone Support - Browse featured articles, guides, and other helpful resources

iPhone Support provides answers to your questions and guides you to helpful resources and contact options.

OS X El Capitan - Support

Resources and contact options for El Capitan, Yosemite & more. Find features, how to upgrade, migrate, get help, and more.

Beats Music Support

Contact Beats Music Support for help with Beats Music streaming service.

OS X Yosemite | Apple Support Communities

OS X Yosemite (10.10)

Mac Notebook Support - Service Answer Center

Find answers to all your questions about service options, warranty, pricing, and other processes in your country.

iPod Support - Service Answer Center

Find answers to all your questions about service options, warranty, pricing, and other processes in your country.

Get help from Apple users around the world.

Visit Apple Support Communities to ask a question, find existing answers, or share your expertise with others.

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