The Bose® QuietComfort® 20i are high performance in-ear headphones with noise reduction, designed to improve the listening experience in everyday use. They give you more control over how you listen than ever before, in all kinds of environments. Block the outside world with full-on noise reduction or choose Aware mode and let some of it in - all while keeping your headphones on and your music alive with lifelike Bose® sound.
Your music’s even easier to enjoy when you're not fussing with your headphones. Bose’s StayHear+ tips create a soft, secure fit. The mushroom shape spreads contact evenly across the ear for maximum comfort and forms a gentle seal that contributes to the headphones’ full-spectrum noise reduction.
- Active noise reduction
- Aware mode
- Soft, secure fit provides maximum comfort with full-spectrum noise reduction
Did you notice?The headphones will block out the noise of even the noisiest environments thanks to StayHear+ eartips and noise-cancelling technology.
Apple Recommends ForLosing yourself in music: the noise-cancelling features are immersive, while Aware mode will keep you in touch with the world around you.
What's in the Box?
- Bose® QuietComfort® 20i Acoustic Noise Cancelling headphones
- Charging USB Cable
- Small and Large StayHear+ Tip
- Other Features: Active Noise Cancelling, Foldable, With Mic, With Remote and Mic, Inline Volume Control, Noise Cancelling, Sound Isolating, Stereo
- Form Factor: In Ear
- Cable Length: 132 cm
- No. of Microphones: 1
- Weight: 44 g
- Mfr. Part Number: 362544-0010
- UPC or EAN No.: 017817607223
- Note: Products sold through this website that do not bear the Apple Brand name are serviced and supported exclusively by their manufacturers in accordance with terms and conditions packaged with the products. Apple's Limited Warranty does not apply to products that are not Apple-branded, even if packaged or sold with Apple products. Please contact the manufacturer directly for technical support and customer service.
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Ratings & Reviews
Bought these from a Bose store in the states and they haven't missed a beat, literally. The sound is great and the noise cancellin Bought these from a Bose store in the states and they haven't missed a beat, literally. The sound is great and the noise cancelling amazing, easily comparable to any over ear competitor if not better. Love and use them everyday. …
- Written by Ross D from Calgary
119 of 126 people found this useful
I haven't had these that long, but I have to say my first impressions are that they are absolutely amazing headphones! The sound I haven't had these that long, but I have to say my first impressions are that they are absolutely amazing headphones! The sound quality is unlike anything I have ever heard out of a set of in-ear headphones. I purchased these as replacements for what I was using because I wanted better sound quality, a snugger fit, comfort, and of course the noise cancelling ability. I was pleasantly surprised by how well the noise cancelling feature worked, but even without it turned on, the QC20i's still provide the wearer an auditory experience worth the cost. The sound produced by these headphones is out of this world! There is plenty of deep, rich bass when there needs to be, but also crystal clear mid and high notes. My only complaint is that I didn't purchase these sooner. …
- Written by Mathew L from Saint Robert
101 of 108 people found this useful
This is the one to get. Period!
I have the QC-15s and the only reason I had not used them more regularly is simple- bulk. With the 20i you have a package that lit I have the QC-15s and the only reason I had not used them more regularly is simple- bulk. With the 20i you have a package that literally will go with you anywhere and performance that is 95% of what the 15's provide. No question the price is also top of the line. However, in this case, it is completely worth it. …
- Written by William F. B from SAINT PETERSBURG
90 of 97 people found this useful
Good Product; bad durability
Good sound and Noise-Cancelling.
BEAWARE no matter how careful you are with these headphones, they will scratch on the metal pa Good sound and Noise-Cancelling.
BEAWARE no matter how careful you are with these headphones, they will scratch on the metal parts badly! …
- Written by Oliver B from Sydney
Could Be Five Stars Easily
First... Awesome. They work! Nine and half hour flight to Germany and back and I could not be happier. Battery lasted the entir First... Awesome. They work! Nine and half hour flight to Germany and back and I could not be happier. Battery lasted the entire flight. The headset was comfortable except for the cord length. I also use the 20i's at the gym. They stay put. Again very comfortable. Almost too comfortable. They sit very "light" in my ears. However, the cord length from the "Y" is too short and can't be adjusted. The audio jack end also has the small flat and thin NC electronics module with not much cord. Because the cord is so short the module dangles in my hand as I am trying to text or take notes on my iPhone. Just a few more inches of cord on both ends would have helped the 20i's garner a solid five stars. While running and working-out the short cord length twists and tightens pulling on each ear piece. Even with the cord clamp fixed to your shirt. While stationary you don't really notice the short cord length, however, with each cord coming from the earbuds tend to ride on the side of your face. Not really noticeable accept in prolonged use (like a mentioned in the opening). The audio performance was great using both my iPhone and the Delta 767 audio port. …
- Written by Paul & Tammy B from APO
1 of 1 people found this useful
4.5 stars... So good I can't hear s***!
I have owned a pair of MIE2i for a few years and they were very good, I loved the StayHear ear-tips and good quality sound (althou I have owned a pair of MIE2i for a few years and they were very good, I loved the StayHear ear-tips and good quality sound (although they didn't quite go loud enough for me). Therefore, I didn't have reservations upgrading, was it worth the money? YES!
Sound quality: Not amazing but very good! Unless you are a complete audio snob then they are fine. You will hear a faint electronic hiss of the noise-cancelling if you have them 'on' without playing music but don't notice it once playing music. The aware-mode is good for crossing traffic or wanting to talk to someone, it basically cuts off all noise-cancelling.
The noise-cancelling itself is awesome! Fantastic reduction in background noise, great for riding the tube/metro/train/bus/plane! Walking along the street, buses quietly whoosh by and most cars now seem like silent electric ones and the person at the bus stop asking you a question seems like they are just miming song lyrics... until you embarrassingly realise they are talking to you! These make walking around feel like you are on your own Planet... population one...
Use an adaptor and these are brilliant on a plane too.
Design flaws / things to get used to (why I didn't rate 5 stars):
You have a short cable that goes from the battery pack to your iPhone, then the long cable going from the opposite end to the ear plugs. You get used to holding your phone with the battery pack behind it so it is not dangling around if they had 'mounted' it halfway along the main cable. I am concerned about how long the cable ends will last, I eventually damaged one cable on my MIE2i going into an ear-piece. Problem is, you have to take the battery pack out of your pocket along with your phone every time, therefore increasing wear and tear on the cables.
Don't forget to turn it off when you pack it away or it will continue to work away.
The remote is positioned at the Y-junction of the main cable where it splits to the separate ear-pieces. I always run my cables under my shirts/jumper so it is not dangling around, now the remote is buried under my shirt so not as quickly accessible as the MIE2i remote (functions still the same) which dangled down from one ear but was accessible. Obviously this won't be an issue if you wear your cable outside your clothing (where it catches on things and you're advertising to would-be thieves).
Conclusion, just buy them, enjoy walking around in your own quiet little world and just put up with the minor functionality issues, they are actually well designed as you would expect of Bose. …
- Written by Daniel R from LONDON
Questions & Answers
Answers from the community
i have lost my USB cable charger for my BOSE QC20i headphones. which is the suitable output in DC volts charger can i use?
- Asked by Freddie M
- Jun 29, 2015
is this product compatible with iPhone 6?
- Asked by Inessa P from Oakland
- Mar 24, 2015
Yes - this model -20i.
- Answered by Sannie R from San Bruno
- Mar 26, 2015
Can I charge from the wall using the included microsub cable and an apple wall adapter (eg, the 5W iPhone or 12W iPad wall adapter)?
- Asked by David C from Berkeley
- Oct 14, 2013
I plugged them into my iPhone charger USB slot and it charged fine and fast in my opinion.
- Answered by Simone S
- Nov 14, 2013
can you use qc20i on in flight movies
- Asked by John H
- May 4, 2014
You need to buy the adapter from Bose in order for them to fit.
- Answered by Edward U from Lenoir City
- May 13, 2014