AppleCare Protection Plan

AppleCare Protection Plan for Mac or Apple Display

Every Mac and Apple display comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support. Extend your coverage to three years from your hardware product’s original purchase date with the AppleCare Protection Plan. You get direct, one-stop access to Apple’s award-winning telephone technical support for questions about Apple hardware, Mac OS X, and Apple applications such as iLife and iWork. And you get global repair coverage for your Mac and Apple display through convenient service options.

Extend your coverage to three years of service and expert telephone technical support

One stop for service and support

Because Apple designs the computer, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.

  • Direct access to Apple experts
  • Global repair coverage1
  • Onsite repair for desktop computers: Request that a technician come to your work site1
  • Carry-in repair: Take your Mac or Apple display to an Apple Retail Store or other Apple Authorised Service Provider

Apple hardware coverage

The AppleCare Protection Plan provides global repair coverage, both parts and labor, from Apple-authorised technicians around the world.

    What’s covered — Mac

  • Your Mac computer
  • Included accessories such as the power adapter
  • Apple memory (RAM)
  • AirPort Express Base Station, AirPort Extreme Base Station or Time Capsule2
  • MacBook Air SuperDrive (for MacBook Air and Mac mini with Snow Leopard Server only)
  • Apple display purchased with your Mac

    What’s covered — Apple display

  • Your Apple display
  • Built-in camera, microphone and speaker system
  • Included power cord

Software support included

With the AppleCare Protection Plan, you get a single number to call for expert help on a wide range of topics, both hardware and software.

    Mac support

  • Using the Mac OS X operating system
  • Quick how-to questions about iLife and iWork
  • Connecting to printers and AirPort networks

    Apple display support

  • Connecting to your Mac
  • Using audio
  • Video chatting

Buy the AppleCare Protection Plan for:

iMac

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MacBook Air

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MacBook

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13" MacBook Pro

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15" MacBook Pro

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17" MacBook Pro

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Mac mini

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Mac Pro

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Apple Display

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Important notes

The AppleCare Protection Plan can be purchased only while your Mac or Apple display is still covered under the standard one-year limited warranty. See AppleCare Protection Plan Terms and Conditions for complete product details.

If you purchase an Apple Display with your Mac, the AppleCare Protection Plan for Mac covers both the computer and the display.

For Mac computers running OS X Lion Server, the plan covers server administration and network management issues using the graphical user interface of OS X Lion Server.

For more information, read frequently asked questions.

  1. Availability of each option depends on country in which service is requested and location of Apple Authorised Service Provider. Apple may also request that the customer replace components with readily installable parts.
  2. The AirPort device or Time Capsule must be purchased up to two years before your Mac purchase or during the term of your AppleCare Protection Plan coverage.

AppleCare Protection Plan benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. For complete details, see terms at www.apple.com/legal/applecare/appgeos.html.