If your AppleCare products aren’t covered by complimentary support, an AppleCare Protection Plan, or another AppleCare service plan, you can purchase telephone support to cover a single incident. Choose from four options, depending on your product.
To purchase pay-per-incident support, call
iPad, iPod and Apple TV
Purchase a single incident of phone support for your iPad, iPod,
Apple TV or iTunes software.
Mac and Consumer Applications
Purchase a single incident of phone support for your Mac or consumer applications. Software support includes support for Aperture, iWork, iLife, Mac OS X, AirPort, Safari and more.
For More Information
For further details about pay-per-incident offerings, please visit the Terms and Conditions page.