• 1.0 out of 5 stars

    Don't Buy This Product

    I bought this item, went through 5 hrs of trouble shooting with the software company for Activclient, then another 2 hrs with Indentiv. Their tech support admitted it was a faulty reader, but since I purchased it through Apple they don't recognize the 12 month warranty as advertised. Apple only has a limited 14 day, and Identiv said it wasn't their issue, I should have purchased straight from them and then hung up the phone on me!!!! Their customer service even ACKNOWLEDGED that their tech support said it was a defective reader!!!!

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Update SCM SCR3500A Smart Card Reader Driver

    Typically the SCR3500 reader works on Mac OS X out of the box. However, recently there has been an update to the SCM-3500 reader making it SCM-3500A. The updated reader has a Part Number of 905430-1 which is imprinted on the reader. SCM (now Identiv), the manufacturer, has issued a driver for this new version and it is easily downloaded from Military CAC.

    "militarycac" dot "com" slash "CACDrivers" slash "scmccid_mac_5.0.35.zip" (sorry links are not allowed in reviews)

    Keep in mind that this update updates the driver only. The Mac OS Forge and Military CAC sites provide the needed additional information to get your CAC or PIV operational.

    9 of 9 people found this useful

  • 2.0 out of 5 stars

    Still not working...

    Idk...I see some people have gotten it to work, and others have not. I have a background in IT, and it is what I do for a living, so I have a very good understanding of hardware, software and drivers. Forget the CAC enabler (I am trying to use PKard now), I cannot even get the reader to read multiple different CACs. I have meticulously went through the steps on MilitaryCAC.com, and it is actually why I picked this reader...there appears to be no compatibility issues. So, I'm using a Macbook Air, 13" (Early 2014) running OS X Yosemite 10.10.5. I can see the reader in hardware in the system report. The PKard software sees it after it is installed, but the reader absolutely will not see my CAC... However, I tried connecting the reader to a friend's computer running Windows (7 I believe) and it read just fine, LED came on and everything. I am not even getting an LED on my Mac, nothing. So a "bad unit" is ruled out. I've already updated to the latest driver 5.0.35, released in Aug 2015. I've submitted the form on MilitaryCAC.com with all required info to see if they have any suggestions. Anyone have anything here?

    Pretty much the only thing that I haven't tried is upgrading to El Capitan...

    I really like the compact design, and I'm sure I would love the device if I can get it to work, but so far nothing.

    5 of 6 people found this useful

  • 4.0 out of 5 stars

    SCR3500 "A" Needs a new driver to work with MAC OS x

    If you are having problems with your Mac recognizing your CAC card, Google Identiv FAQ #1065

    #1065
    Question:
    The SCR3500A is not recognized on MacOSX.
    What do I need to do?

    Answer:
    Install the current driver.
    The FAQ has a link to the new driver.

    1 of 4 people found this useful

  • 1.0 out of 5 stars

    Yosemite 10.10.4

    I would not recommend this product to those of us with Version 10.10.4. I emailed Thursby about the issue with the reader and they said "Richard,

    We have noticed that the readers provided by Apple, which have a model number of 3500 A, aren't working well with Yosemite. You can confirm this number by opening up the Macs System Information, select USB, and then click on your reader. What's going on is that the Mac's process that is supposed to talk to the reader fails to connect to the reader. If you have an older iOGear reader, then I recommend that you try this reader.

    Just as a FYI, PKard for Mac is reader agnostic. As long as the Mac OS can properly communicate with the reader, then PKard should work."

    7 of 7 people found this useful

  • 4.0 out of 5 stars

    Works great with PKard software

    I've been using this CAC card reader for the past 7 years. It works well especially with PKard software on my 2007 MBP w/ Mountain Lion and with my 2014 MBP Retina w/ Yosemite.

    I marked down 1 star because it is very flimsy and cracks easily. I've had to super glue it in the same 2 spots more than once.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Stop Working Completely

    It worked great for the first month but then it just randomly stopped reading my CAC. Not sure what the problem is but all I know now is that I have to buy a new card reader in order to access my email. I bought it because of its compact size and easy use. But I later found out that for thirty dollars. It was a waste of money. Love the compact size but hate the cheap plastic.

    6 of 6 people found this useful