• 4.0 out of 5 stars

    SCR3500 "A" Needs a new driver to work with MAC OS x

    • Written by from Redington Beach

    If you are having problems with your Mac recognizing your CAC card, Google Identiv FAQ #1065

    The SCR3500A is not recognized on MacOSX.
    What do I need to do?

    Install the current driver.
    The FAQ has a link to the new driver.

    0 of 3 people found this useful

  • 1.0 out of 5 stars

    Yosemite 10.10.4

    • Written by from Tulsa

    I would not recommend this product to those of us with Version 10.10.4. I emailed Thursby about the issue with the reader and they said "Richard,

    We have noticed that the readers provided by Apple, which have a model number of 3500 A, aren't working well with Yosemite. You can confirm this number by opening up the Macs System Information, select USB, and then click on your reader. What's going on is that the Mac's process that is supposed to talk to the reader fails to connect to the reader. If you have an older iOGear reader, then I recommend that you try this reader.

    Just as a FYI, PKard for Mac is reader agnostic. As long as the Mac OS can properly communicate with the reader, then PKard should work."

    5 of 5 people found this useful

  • 4.0 out of 5 stars

    Works great with PKard software

    • Written by from Smyrna

    I've been using this CAC card reader for the past 7 years. It works well especially with PKard software on my 2007 MBP w/ Mountain Lion and with my 2014 MBP Retina w/ Yosemite.

    I marked down 1 star because it is very flimsy and cracks easily. I've had to super glue it in the same 2 spots more than once.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Stop Working Completely

    • Written by from Des Moines

    It worked great for the first month but then it just randomly stopped reading my CAC. Not sure what the problem is but all I know now is that I have to buy a new card reader in order to access my email. I bought it because of its compact size and easy use. But I later found out that for thirty dollars. It was a waste of money. Love the compact size but hate the cheap plastic.

    6 of 6 people found this useful

  • 5.0 out of 5 stars

    First CAC Reader (Navy/Mac)

    • Written by from Herndon

    I just bought this USB based CAC Reader and had it set up in about 10 minutes. I am running an iMac with OS X Yosemite. The computer didn't recognize the reader, but after a great tutorial on militarycac.com I was able to figure the whole thing out.

    The "CAC Enabler" program I went with was CACkey. There are links on the militarycac website. It is free vs. the "PKard" program that is $30.00.

    Through Safari I am able to log into NKO and NSIPS just fine, I am still tinkering with Firefox however. There are some issues with NKO and certain headers that don't show up, I'm not sure if it's a browser issue or the website itself.

    All in all, I think it's a good purchase as I've never had a CAC reader at home and this was easy to set up.

    7 of 7 people found this useful

  • 5.0 out of 5 stars

    PKard for Mac v1.6

    • Written by from Chicago

    For those needing software, I heard that PKard for Mac v1.6 could be downloaded for your CAC reader. I hope this helps.

    2 of 3 people found this useful

  • 2.0 out of 5 stars

    This reader will not work on my Mac

    • Written by from Oxford

    I bought this reader a month ago and have tried to look everywhere online to try to figure out how to install it and I have found nothing. I have the new Yosemite operating system software installed and it is not compatible at all when I plug the reader in. If anyone could help me on this issue that would be greatly appreciated. Mac forums are just not helping me at all. Thanks.

    5 of 6 people found this useful

  • 2.0 out of 5 stars

    Card Reader

    • Written by from Fort Gordon

    Very disappointing with this card reader, just bought it and there were no installation instructions. I am now looking online to figure out what needs to be installed , would've been simpler if instructions were given.

    3 of 4 people found this useful

  • 4.0 out of 5 stars

    Awesome device!

    • Written by from Belle Chasse

    I am in the military and I use this all the time. Anywhere I am needed. If you are unable to work this and payed extra money for "drivers," you were fooled. Visit www.militarycac.com and you will find everything you need. If you are still unable to get it to work, it's user error and not Apple or the device.

    My only complaint is that the top swivel piece popped out of place on my third day of having the device. However, it does not affect the functionality of the device.

    3 of 5 people found this useful

  • 5.0 out of 5 stars

    I used the thursby software and it worked

    • Written by from OLYMPIA

    Thursby software works instantly on Mac OS X Mavericks (10.9).

    1 of 2 people found this useful

  • 3.0 out of 5 stars

    cac reader

    • Written by from Brea

    I was a little bit excited to order and get my cac reader for my new MAC Pro. After reading the reviews, I was feeling pretty good, to be able to use my cac reader right out of the box, like some of the reviewers had stated. I even went to the apple store to try and get some insight. I plugged it in, and I get an error message. The apple store reps said I would need to load a windows software for it to work. Nobody knew anything about a cac reader. At this point I'm aa bit frustrated and disappointed. Is there anyone out there you can shed some light on this subject. thank you RGR

    I gave it three stars. I know it will work awesome, once I get things corrected.

    2 of 3 people found this useful

  • 5.0 out of 5 stars

    Works well

    • Written by from Harker Heights

    After following the directions on MilitaryCAC, I was able to get this to work on Mavericks with the PKard enabler.

    14 of 16 people found this useful

  • 1.0 out of 5 stars

    Doesn't work for 10.9.1

    • Written by from chesapeake

    This does not work for the new maverick. I have tried everything the past few weeks to get this to work and i have had no luck. You'd figure they would put on here what OS system this is compatible with but they didn't.

    16 of 19 people found this useful

  • 5.0 out of 5 stars

    Works with OS X 10.9

    • Written by from virginia Beach

    Disregard negative reviews claiming that the product does not work with Mavericks. This product will not work right out of the box and you will be required to configure your computer a little and download some additional software. All the information that you need can be found on militarycac.com. The product does work with military CAC and I am glad that I purchased this item.

    11 of 13 people found this useful

  • 1.0 out of 5 stars

    SCR3500 identity card reader from SCM Microsystems

    • Written by from lasne


    Since I updated to the to the new OS X (Mavericks) this card reader does not work anymore. This fact has been confirmed by other users I have met recently.
    Apple doesn't even propose another card reader in the Apple Store.
    When is someone going to solve this problem?

    Thank you

    26 of 28 people found this useful

  • 5.0 out of 5 stars

    Works with a little help

    • Written by from San Clemente

    This product works great, however for us military personnel there is some additional items that need to be downloaded before it works. I suggest “militaryCAC.com” for additional assistance.

    Of note: I had a Keychain issue and with a quick appointment to the Apple Store it was fixed. For those that cannot go to them as needed, simply create a different user on your Mac, and with a new and clean Keychain it will work easy. For some reason my issue was common and this was the quick fix.

    3 of 3 people found this useful

  • 3.0 out of 5 stars

    It used to work

    • Written by from COLUMBUS

    Since I updated to the to the new OS X (Mavericks), I am not able to log on to any CAC enable Army websites.

    9 of 10 people found this useful

  • 5.0 out of 5 stars

    smart card reader works

    • Written by from Olympia

    I purchased this to be able to access my AKO ( military website and email) it works perfect for me. I am very satisfied with this item.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Doesn't work

    • Written by from Waynesville

    I bought this card so that I could access my DoD Enterprise email from web.mail.mil on my mac computer (OS X 10.8 Mountain Lion). It did not work out of the package so I re-downloaded the certificates, downloaded Centrify, downloaded the package from MacOSForge, and did a lot of troubleshooting. I have an Oberthur ID card and I cannot get it to work. I am really disappointed that Apple still hasnt come up with a good solution for OS X 10.8 fixes with this CAC reader.

    11 of 13 people found this useful

  • 1.0 out of 5 stars

    Works, but flimsy and easily breakable

    • Written by from Fort Lee

    The reader works, unless it breaks and is unable to hold the card tight enough to contact the reader. I've had mine for a few months now and I have since stopped using it since it doesn't work as it should without me taping it up to hold the car in place firmly. Quick run-down

    1. It doesn't have a dongle, so for MacBook users, you can't use your other USB port because the reader is too close to the body. This wasn't a deal breaker until I wanted to use another USB device, then it became annoying when I wanted to charge my phone. You can do it, but it makes the reader bend, which leads to it breaking since it's cheap flimsy plastic, more on that below.

    2. The plastic is entirely too flimsy. It broke entirely too easily, especially for $30. You'd think that it would be decent grade plastic that didn't break after flipping the reader open and shut a few times. For $30, this needs to be durable. I know it doesn't take much $ to make these things, so sacrifice a little profit and make a better product.

    3. It's inconsistent when using Windows 8. I'm a boot camp user, and I need my reader to sign forms, so I use Windows 8 and Lotus Forms.

    Overall, I wouldn't recommend this reader again until it came with a dongle, more durable plastic and better Windows 8 support. There are better card readers out there for less than $30 they're charging for this.

    9 of 10 people found this useful