• 1.0 out of 5 stars

    Really tempermental

    • Written by from Kenosha

    Amazing how inconsistent this product is. Rules sometime work, sometimes disappear. Devices do the same. Really miserable customer experience. And I have a very simple wireless network set up. It really shouldn't be this bad.

  • 1.0 out of 5 stars

    Same bad experience as most

    • Written by from Troy

    I have had nothing but problems with this product (I own 2 motion sensors, and 4 switches), but in my last and final attempt to interact with Belkin "Level 2 support" I learn today that even after uninstalling and reinstalling the app with an iPhone reset in between, an ZERO WeMo devices on the network (which incidentally uses an Apple Airport Extreme as the WiFi AP and Router to the internet), on the reinstalled app ALL the devices and their firmware version still show up until about 2 minutes later at which point they all gray out.

    The customer support person told me that's becuase my iCloud stores old data that stays around even after the app is deleted and reinstalled....WHAT?? Verification of my iCloud settings show that the WeMo app DOES NOT have access to my iCloud.

    Additionally, I was told that I should configure the devices through WiFi only becuase the app "sometimes chooses cellular data over WiFi, depending on which is stronger and that's why some devices don't show up".

    Excuse me? When my iPhone is on a WiFi network ALL data goes over WiFi - it's not a split network.

    I'm done!

  • 1.0 out of 5 stars

    WeNot

    • Written by from Fargo

    Got the WEMO switch that plugs into a socket. Very difficult to find information regarding troubleshooting. Another product for Hazardous Waste.

  • 1.0 out of 5 stars

    Frustrating to say the Least

    • Written by from Nesconset

    Connects, disconnects, shows some devices but not all, shows all devices until you try to use one then it vanishes, comes back when it feels like it, convinces another device to sneak away with it.
    This worked great 2 years ago. It got progressively worse for some reason. I'm removing all the devices and throwing them in the trash.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    If you work in the IT industry...

    • Written by from Geurie

    If you work in the IT industry...specifically network engineering then consider buying this product.

    Good luck if you don't.

    The WEMO's are just so farken temperamental to different network environments, for the average user it's gunna be a nightmare!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Large failure rate - Poor Support

    • Written by from Aurora

    I own many WeMo devices, including this Motion detector / switch. Unfortunately, this device is just like the rest of a WeMo line of products, it is not reliable and often fails. I have a room with no motion in it and It keeps getting triggered. There is no way to adjust anything on it.

    Most WeMo switches just drop off the grid for no reason and you lose control over them. It is a common occurance and any WeMo owner will tell you the same thing. Wait, wait and wait some more, then they reconnect again. Wifi Signals are fine but the switches don't act like it.


    If you are interested in WeMo devices and all the bad reviews have not turned you away from them, keep your receipt and boxs because chances are, you will return it.

    They do constant software updates and no issues are ever resolved. The APPS are just too basic and dummed down.

    There is a long history of compaints for every WeMo device. Belkin must have a large profit margin since it does not seem to bother them and they more than make up for all the returns and bad reviews.

    Take note of the reviews, the product is junk and you will be sorry you invested time and money in it.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Worked perfectly but interfered with garage door opener

    • Written by from Mokena

    Simple installation and setup. But rendered my garage door opener useless. The WeMo switch interfered with my garage door opener so badly that the opener remote would only work from a few feet away. I wish there was a viable solution because otherwise the switch worked great.

  • 1.0 out of 5 stars

    Simply unreliable, do not buy

    • Written by from Mexico

    I have one Insight Switch connected to a USB charger that power another electronic, the Switch turn itself off by no reason at random times, I m suspecting some kind of interference from the charger (Its a brand name one), for me this is a fault on their design or a miss in their user manual, in the other hand support is not useful at all, they are only good at send you canned answers. Worst of all there is no voice on the support for HomeKit at the moment, so my advice is not buy for now, they need to fix their firmware, improve their customer support and support HomeKit for the Apple users

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Has worked flawlessly for me!

    • Written by from Portland

    Title says it all. I'm not sure why so many have reviewed this product with so many issues. I have found them to connect without issue, be programed without issue, revise the schedule without issue, and show up on 3 different devises (2 iphones, 1 iPad) reliably. I have 6 plug in units and 3 in-wall switches and all of them were purchased at different times from both retail and ebay. All of them work great. My only complaint is that you can only program them from your smart phone. I would like there to be a desktop version of the app so I can program from my computer as well.

    1 of 7 people found this useful

  • 1.0 out of 5 stars

    Sunrise Sunset

    • Written by from West Kelowna

    I've read many of the reviews dealing with this issue and add that as of Feb 15/15 there is still no fix. I am able to program my lights to turn on at sunset and it works fine for that day but the time does not change as the sunset time changes. I've been in contact with Wemo but they just keep sending cookie cutter responses pointing to my modem/router. The modem/ router does not carry the task of adjusting to sunset change. They're all idiots to allow this problem to get to this stage. DO NOT BUY.

    5 of 5 people found this useful

  • 5.0 out of 5 stars

    GREAT PRODUCT...

    • Written by from Justice

    This is one of the greatest products of all the time, works great if you know how to use it and how to set it up. 5 STARS BELKIN !!!

    0 of 9 people found this useful

  • 1.0 out of 5 stars

    Complete and utter rubbish

    • Written by from Warwick

    This cannot be relied up for switching electronics / heaters on and off, simply because it does not reliably allow you to do this. This obviously poses a serious safety risk and I'm sure it's only a matter of time before Belkin get sued over something like a house fire, caused by the malfunction of one of their devices / this app (whichever is to blame) .

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Crashes every time you try to use schedule

    • Written by from Boston

    Do not bother wasting your money on one of these. The main feature they push, being able to run a device such as a light on a schedule, crashes every time on both android and iOS. For the amount they charge for this it is very annoying that such basic functionality does not work. We will be returning ours and I suggest you look for a different product.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Junk

    • Written by from Vancouver

    It worked when I first bought it a year or so ago! Something has happend to the firmware or app because it no longer works! "Can't connect to wifi" done all the resets and still nothing! What a piece of junk!

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Not working the way it was explained

    • Written by from Tulare

    does not stay connected, will work fine until you close app. will just stop working. will start working .what is wrong with these people fix your stuff.

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    WeMo Switch does not connect to wifi

    • Written by from Carrollton

    I would not waste any money or time on purchasing this product. It does not connect to your wifi network. I was thinking that you could also connect remotely to this device, but that is not the case which makes it useless. Even if it connected to your wifi, the best that it could describe it is an expensive remote control.

    Stay Away!

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    The Belkin WeMo device does not work remotely

    • Written by from Scottsdale

    The Belkin WeMo switch simply DOES NOT WORK REMOTELY which defeats its purpose. I bought the device to control a light on a second home. The device works in the home while I am there in person. As I go away and try to control it remotely from another house simply does not work. I have done this twice to no avail. The reason I bought it was to control it remotely. What good does it do if it cannot be controlled remotely. If it works only when I am there (i.e. were the device is) I may as well get up from my computer and turn the light switch on and throw away the device. Absolutely worthless. Don't waist your money by buying a WeMo switch. Wish I could get my money back, actually is not the money is false advertising that bothering me.

    9 of 12 people found this useful

  • 1.0 out of 5 stars

    Work for about 2 weeks

    • Written by from Round Rock

    I believe it upgraded to a firmware that no longer works. I have three units that are now all useless. They will not connect to the Wi-Fi no matter what. I do not recommend this product at this time.

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    Wemo app crash, cannot open

    • Written by from Anjou

    I had two wemo insight swith devices on my network before and everything was working well. Yesterday, i added to more wemo insight switch and now, wemo app become unstable and crash when i try to open the app. For 4 devices, it's to much for the app, to work on ios 8.1 on iphone 4s. I finaly removed a device and now wemo app is more stable. Is it a problem with ios or wemo app? I don't know, but don't buy it now if you need more than 3 devices.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    App doesn't work...which means you can't control the switches

    • Written by from Katy

    App won't allow the user to select remote access. iOS updates have screwed this big time. DOn't buy until fixed.

    14 of 14 people found this useful