• 5.0 out of 5 stars

    Great Customer Service

    • Written by from Ottawa

    I bought one as I do a lot of international travel. I already have the regular model and love the full power USB port which makes charging much faster. This time I seem to have gotten one with some quality faults as the USB plug was dead When I contacted Twelve South they sent out a replacement by courier and took care of all the shipping and cross border charges. I had it in two days. Fantastic service. I am having another problem with a product bought through the Apple online store and the manufacturer is putting up a lot of hoops to jump through in order to get a replacement product. Makes you grateful for how good Twelve South customer service is.

    50 of 53 people found this useful

  • 5.0 out of 5 stars

    Excellent Product

    • Written by from Salt Lake City

    I bought this for a trip to France this summer, knowing that i'd want to charge my iPhone, and one of the two iPads we own. This charger includes adapters for Continental Europe, Asia, the US and the UK, and it allows for charging of one or two devices depending on whether or not you bring your additional Apple charger too. I was incredibly impressed with this charger, the included bag helps with organization, and really can not find a single fault, plus it was great value too!

    71 of 74 people found this useful

  • 5.0 out of 5 stars

    Excellent, No Issues Whatsoever, A Small Issue

    • Written by from ROWLAND HEIGHTS

    This is an excellent product. After doing my research, I figured that the PlugBug World Charger would be a better revision of the original PlugBug (US Version) that only worked for the US , eliminating the heat and noise issue perhaps.

    And I was right. This is my first PlugBug and I absolutely love it. No heat and noise issues as stated by reviewers of the original PlugBug. Saves me time and hassle by allowing me to simultaneously charge my iPhone or iPad along with my MacBook Air.

    Easy to set up, a little bit bulky but that's certainly obvious, given that you're given an extra outlet for the USB charging capability. Comes with the plugs that allows you to charge in other countries and a small bag to hold those plugs.

    One design limitation, however, is the US adapter plug provided with the PlugBug isn't retractable like the Apple adapter plug. Simple fix around that is to use the Apple adapter plug, even though it sticks out just a little bit. A minor concern.

    Highly recommended piece of gear if you own a MacBook and an iPad or an iPhone.

    79 of 84 people found this useful