• 2.0 out of 5 stars

    It's not perfect...

    • Written by from MIAMI BEACH

    Let me just put it this way: I spend more time trying to make it work than if used the key...
    I should have returned it when I had time to...
    I am disappointed...

    29 of 55 people found this useful

  • 2.0 out of 5 stars

    Inconsistent Performance makes this a loser

    • Written by from Napa

    We were excited to install this solution - in a optimal situation which is your Bluetooth is on, phone is unlocked and outside of your pocket the lock will function correctly about 80% of the time.

    The aforementioned success rate drops to 20% when the phone is locked and inside your pocket. This just so happens to be the most frequent situation of use - especially when your hands are full with groceries. So for us we have gone back to keys. They work 100% of the time.

    Unil Kevo can truly claim this product works at least 90% of the time when the phone is in your pocket - don't bother

    One additional note. For Ford sync users Kevo will never work if you just got out of your car and your phone was connected via Bluetooth.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Not Ready for Prime Time

    • Written by from Slidell

    Had my Kevo for almost a year. All said and done it is a neat idea, but I would not buy another or put it on another door or the only door to my place. It is functional but does not work consistently, flawlessly, predictably or perfectly. It did solve the problem of letting the kids in and out of the house. They frequently lost the house keys and it was expensive and annoying to change all the locks. They do not loose their iPhones and if they did, the access code is easy to change. The lock sometimes but not always automatically locks when you leave the house. You have to wait to see if it locks and if it does not, you have to touch the lock and keep at it until it does. Likewise, when you touch it to open it, sometimes it does not open unless you touch it several times. If this does not work, you have to activate the App on your iPhone. This is inconvenient if your hands are full. I or my kids have never had to use a metal key to open this lock, but as you can see, it sometimes takes effort to to get it to function on your iPhone. When you enter the house, it does not lock the door. You have to manually do this. Support from the company is mediocre. Kevo has not released an App for the Apple Watch to my knowledge.

  • 2.0 out of 5 stars

    Limited and overpriced!

    • Written by from Key West

    Just installed this lock. This does not connect to your wi-fi network and CANNOT be locked/unlocked remotely. This is a HUGE deficiency and makes the product enormously overpriced for what it does. This is only "automated" if you're standing in front of it. Very disappointing!! Where is the technology to justify this price??!!
    You can email an "ekey" to another user, but they need to have a smartphone, download app, accept ekey, etc, etc, etc. - and gives them access to your house until you delete the ekey. What if i just want to let in the repairman or maid remotely when I'm not home? This is ridiculous! The technology for this is readily available. This should not be on the Apple site as a home automation product!

    93 of 190 people found this useful