• 1.0 out of 5 stars

    Not HomeKit Compatible

    Be warned that this device is NOT HomeKit compatible. I am not sure if the Apple HomeKit Marketing team is aware of that fact or not but somehow this device keeps showing up on Apple HomeKit lists. The company itself has been very shady in saying that they will introduce HomeKit compatibility via a Firmware upgrade. The reality is their security standards are too low to pass the Apple test so they will need to upgrade the hardware which means you should not buy this device yet and wait for the new version to come out or better yrt, wait for a startup to develop a better one.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    BUYER BEWARE! Not HOMEKIT COMPATIBLE!

    How hard is it for ANYONE to make a garage door opener that is actually homekit compatible??? Why is this so hard?

    8 of 9 people found this useful

  • 2.0 out of 5 stars

    Does not work out of the box with HomeKit

    Regardless of the fact that it is in Apple's home kit list it does not work with home kit. If you are a hacker you can get it to work using homebridge, but you need to set it up on a server.

    Chamberlain claims they will make it home kit compatible with a firmware upgrade but they have been claiming that for over a year and form my understanding they will probably require a hardware upgrade to go along with it. In other words you would have to buy a new one.

    12 of 14 people found this useful

  • 4.0 out of 5 stars

    Easy to set up, and works fine.

    This took less then 5 min to set up, connected to my network with no issues and works perfect. My issues are with no home kit integration and the app is a bit slow to recognize, but all in all happy wit the product.

    I think there is not way to upgrade the firmware to allow a home kit integration so I will just use it till it dies then get something else.

    Hopefully Apple will decide to get off the couch and start making some home automation 1st party products.

    3 of 4 people found this useful

  • 5.0 out of 5 stars

    simple and effective

    Ive tried other solutions, but the MyQ just works. And it was incredibly easy to install- just a power cable and press the program button on my unit. no wiring necessary.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    wow - outSTANDingly terrible

    It should work right tout of the box. It. Does. Not. Plug it in. Blue light flashes, seems to connect. Blue light is steady=connected to wifi. go to app - app says not connected. I try again. I try with bluetooth. I reset to factory defaults. Try again and again. and again and again.Two hours later - I look on the Chamberlain website - no help. I search the internet - BAD idea. I find dozens of reviews by people with the same connection issues.

    Back to the store it goes. NOT ready for prime time. ATTENTION MyQ ENGINEERS: It HAS to work each time, every time right out of the box. If it does not, you have made an error. Return to the drawing board. This is a good idea with a laughably, ridiculously frustrating execution.

    7 of 10 people found this useful

  • 4.0 out of 5 stars

    Very efficient & convenient!

    Setup was very easy! I got it up and running within about 7 minutes. Only think I wish it had HomeKit with Siri support. After looking at chamberlain websites, it does say they are working on it with a software update!

    3 of 3 people found this useful

  • 3.0 out of 5 stars

    NOT HomeKit Compatible - Yet

    I recently purchased the Myq garage door opener thinking it was HomeKit compatible and it's not. I did some further research and Chamberlin states on their forms that it is not HomeKit compatible yet. They're saying they will be releasing a firmware update that will make it compatible but as of now it is 100% NOT COMPATIBLE! Which is frustrating since apples sells it from their store as if it is. Please be aware that what you're purchasing is NOT HomeKit compatible and you're operating on the premiss that it will be supported sometime in the future. That's what Chamberlin is promising but based off their form posts they've been promising this for months now. Beware when purchasing.

    Other than that, this device works great and can be operated via your iPhone. Just no Siri or HomeKit support at this time.

    28 of 30 people found this useful

  • 3.0 out of 5 stars

    Trouble Login to Mobile App

    I am using Iphone 5S. I have trouble login to iPhone app. The keyboard keep on closing and password clear out half way through entering the password. Shutdown the phone will fix the problem. Everytime I want to login to the app 2nd time, I need to shutdown the phone and turn it back On to be able to login. I hope this get fix soon.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Do not buy

    I purchased this product for my Genie garage door opener. The setup was simple but getting this app/product to work was intermittent. The app only allows one user to register for the product. So if you share your garage with others they have to use your log-in credentials to operate the garage door with this app. The help desk wasn't helpful at all in addressing why the app worked intermittently despite having a strong wifi signal. I'm hoping a new and better product becomes available soon.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Good device but no HomeKit support

    Company would not answer the question of Homekit support. I purchased it because I want homekit support, instead of coming out clear and answer the question... they won't. Most likely, I would have to buy a different hub for it to support homekit if it ever supports it. At the moment, i'm going to return it until they make a homekit support promise.. otherwise I know i'll be screwed by having to buy additional hub to make it work. Not ready yet!

    22 of 24 people found this useful

  • 5.0 out of 5 stars

    Great Product - Works Fantastic!

    Easily connected to my older Sears Garage Door Opener and works fantastic. iOS application works perfectly and lets me open or close my garage from anywhere. I like the notifications that I can see on my Apple Watch if the door is opened and when it was closed (user sets up notification levels). If you are in and out of a garage you want MyQ

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Great...When it Works

    MyQ worked fine for a week when I laid it on the side before mounting it to the ceiling. Once I committed to a spot and drilled the holes things went downhill. In various instances:

    *The app wouldn't open the door.
    *The app wouldn't close the door.
    *If I closed the door with the wall button the app would get confused and say the door was still open, and the rules to remind me that the door was still open would continue to nag me.
    *The app opened the door, but once I tried to close it the unit would beep (alerting you that the door is about to close)...and the door remained open.
    *Error messages stating MyQ lost its connection.

    Power cycling the unit resolves in each case, and I even relocated the unit away from the garage motor to minimize interference. This works for a week or two, then issues pop up again. Restoring to factory settings and starting over also helps for a couple weeks, then falls off the wagon.

    5 of 5 people found this useful

  • 3.0 out of 5 stars

    No Siri Integration

    This is supposedly Homekit Compatible, but it is not Siri Compatible. Siri and Homekit will NOT recognize this device. I have no physical issues with the product so far and the app works fine.

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    Good in theory, really, really bad in practice

    Here's the net from 10-12 hours and 3 calls to Chamberlin:

    1) Don't place the gateway near the garage motor head. Place it on the wall to your house closest to your wi-fi router. This will increase signal strength to your router, and decrease the RF interference caused by placing it too close to the motor head. If you have the RF interference, you won't be able to program it properly and the RF interference will interfere with operation of the garage door.

    2) Get used to resetting the gateway to factory settings, re-pairing with your iphone on an on-going basis. The network handshake of the gateway is very finicky and you will get it set up properly and then it will lose its network connection and you have to reconfigure.

    This is a problem because if the gateway loses its network connection and you don't know it you can get a false reading on the door (it could be open when the app says it is closed) or you may not be able to close the door remotely until you have reconfigured the gateway.

    Product is a "nice idea" but it needs a lot of improvement before it is reliable enough to have confidence in what it is suppose to do.

    15 of 17 people found this useful

  • 3.0 out of 5 stars

    Great overall but there are connectivity issues

    This product works great but there are reliability issues specifically related to remaining connected to WiFi. The device does exactly what is advertised. I have very expensive bicycles in my garage and love the feature that it will warn me if the garage is left open (alarms are user definable) and I can close the door remotely. But the unit keeps disconnecting from WiFi episodically and attempts to reconnect it can be very frustrating. I have had to perform factory-resets multiple times and then the sequence of re-establishing a connection have not always worked and require repeated attempts. On two occasions I even suspect the device opened my garage door on its own relating to loss of connection. One might suggest the problem is with my WiFi environment in the house however I have multiple other connected devices that never loose connection including surveillance cameras, thermostat, pool controllers, security system, aquarium lighting, generator monitoring, Apple TV, iPads, iPhones, computers etc and none of these other devices every lose connections the way the MyQ garage opener does. The signal is excellent and even relocating the device did not improve the problem. My garage door opener is MyQ compatible. So in summary, I love the features and simplicity of use however reliability of the WiFi connection has been a recurrent problem.

    6 of 6 people found this useful

  • 3.0 out of 5 stars

    OK by industry standards but...

    So, this is a hardware and software combination. The garage door controller, the part reviewed here, says that it's universal. I don't know, I only used it with a Liftmaster operator which is a Chamberlain product and it worked fine. Still, the idea of a controller that connects to your wifi network and basically duplicates your clicker is, in my opinion, a pretty elegant solution. In the docs, there's a long list of manufacturers that it works with but there are no guarantees.

    Actually putting up the controller is pretty simple *but* I have two garage doors and this system only comes with *one* door sensor (how the system knows that the door is open or now). I had to call Chamberlain (Liftmaster) and work my way through their voicemail system to figure out how to purchase the second sensor. The on-line support was, actually, pretty friendly and helpful and once I got to the right place, they were able to do the entire transaction over the phone and everything went fine. But you'd think that Chamberlain would figure out a way that you could order the extra sensor from the web site.

    So, like I said, hanging all the hardware is very straight forward. Problem is the software and software/hardware interaction is pretty difficult to maneuver. I fiddled with it a lot and, finally, after basically resetting everything (controller, door operators, everything) back to zero, got it to work. At one point I had to leave it and come back after dinner. But I did get everything working.

    So now it's all working and going out at the beginning of the day works fine. I use the software to open and close the garage door. Please note that I have an Airport Express in the garage so wifi, you would think, is accessible all the time. Like I said, going out in the morning works fine, if you don't mind sitting in your car in the drive way for a little before the door closes.

    But coming back in the evening - not so much. Certainly not to the point where I would turn my spouse loose with this system. I have another company's alarm system and that works not over wifi but over cellular (sometimes). I try to time it so that the system is off as I'm driving up to the house. *But* before I can open the door, I must make sure that my phone has connected to my wifi network. The software for this system only works with wifi so if you're on cellular when you drive up, it throws an error and then I need to entirely kill the process to, make sure to connect to my wifi, and then restart the process to get it connect. And sometimes, it won't even let me use my passcode, throwing me all the way back to my logon and password. And when it does that, it forgets my passcode so I have to remember to reenter it. And round and round we go.

    Apple would never release a software/hardware combination that is this rough.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Works well and very useful. Easy install

    We didn't have to mount it on the ceiling near the garage door opener, we mounted it near our door to the house. I've used it when we traveled to give me some peace of mind since it tells you how long the door has been closed. I like that if someone is coming over and I'm not home, I could open the door for them while I'm talking to them on the phone. And I like being able to check the door half an hour after I leave the house to see if I really closed it.

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Chamberlain MyQ Garage Universal Garage Door Controller

    Followed Instructions and had it working about 20 minutes after I received the package !!! It hooks up quickly to your wireless network and then you install the iPhone app and pair it with the wireless router.....THen it's just a matter of syncing it to your opener...I have Lift-Master openers and they work great with the Chamberlain MyQ set up....

    Really nice way to let friends in who are staying over and don't have to hand out keys...and worry about their whereabouts..

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Never Worry About Garage Door Again!

    Bought this for myself last Christmas. It installed very easily and within minutes I was online operating my garage door from the my MacBook, iPad, and iPhone. Never again to I have that nagging feeling about the status of my garage door. Well worth the money!

    5 of 8 people found this useful