• 1.0 out of 5 stars

    Return to nearest trash bin! Yikes!

    The LG 5K monitor has been nuts for me. I have returned it twice and now I am on my third.

    So far I have experienced the following:

    A.) Cable issue, if its near the router the display goes haywire.
    B.) Turns on all by itself
    C.) Turns off all by itself
    D.) The speaker quality is so bad, my old speakers that I got 10 years ago sound better than this.
    E.) Green Squiggly line that appears ever so often in center of display. LG says that this is normal and part of a break in period.
    F. Ugly design. Thunderbolt Display looked and felt so much better. Will be going back to my Thunderbolt.

    This is a no-go and epic fail. Hope Apple realizes what a disaster this display is and makes their own.

    5 of 7 people found this useful

  • 1.0 out of 5 stars

    Worst monitor ever plagued with PROBLEMS!

    Ouch. I have been an avid Apple user and enthusiast for years, but after dealing with this monitor - WOW, belongs in the trash. I purchased the "newly revised" model with a better cable, and had same issues as before.

    For reference, I am using this on a brand new Macbook Pro with touch bar.

    Randomly turns off and on, speakers don't work, and the quality is terrible. My old Thunderbolt Display was better quality than this so called 5K display. The hues are off and too much color bleed and green. IF you can even get this thing to even work. It's a 50/50 shot whether it turns on or not, depends on its mood.

    9 of 11 people found this useful

  • 5.0 out of 5 stars

    Just Amazing

    I was very surprised to see all of these issues with these monitors. I ordered my two monitors the day they became available and they were shipped 3 weeks later. They are connected to my MBP 16 TB (fully loaded). They have provided the most incredible computing experience I've ever had, and have performed flawlessly from the moment they were unboxed.

    I don't remember a firmware update specifically for these monitors, so it is difficult to imagine the issues, other than being to close to a router. I'm wondering if mine are working better because I have the full configuration of the MBP???

    Anyway, I hope they get these issues solved for the masses because once you've used one of these displays it is very difficult to sit in front of any other display.

    7 of 13 people found this useful

  • 2.0 out of 5 stars

    Uneven Hues of green and pink

    I purchased the revised version (one with better wire shielding) of the LG UltraFine 5K Display and it's going right back to Apple. It's hard to care about a "P3" color gamut when the screen has uneven hues of pink and green that offset the image colors. The late 2016 Macbook Pro exhibits a similar issue. I exchanged my 15" Macbook Pro several times before getting a decent/uniform display. Don't get me wrong, colors pop on the UltraFine 5k, but boy are the uneven hues distracting when reading articles, preparing documents and working on spread sheets. I was going to exchange it, but Apple has none in stock at the local Apple store and the online store has limited quantities and I can't order another one.

    I decided to save myself almost $500 and go with the 4k version as it's a little more subtle on the various hues of green and pink on white backgrounds. A couple other things worth noting are the 21" 4k UltraFine doesn't have a fan (I noticed a humming sound on mine, the fan is behind the rear mounting plate for the stand) it's significantly lighter (easier to handle) and doesn't wobble as badly on a desk... just thought I'd mention this to those such things may be a concern. You will be giving up a built in camera and microphone though. Both the 4k and 5k have built in ambient light sensors. The borders look more uniform and nice on the 4k as well IMO. The 5k has a big forehead to accommodate the webcam. You will also take a step down in port speed, but I only use them for low bandwidth peripherals anyhow.

    My standard LG 4k 27" (27UD68 - IPS LED 4K UHD FreeSync Monitor) I use with my Windows 10 gaming system is better than the Apple Compatible versions (...and that only cost me $375; retail is $499)... what a disappointment Apple. At least that one has a matte finish opposed to the glossy finish of the Apple version LG monitor. Whites look much more natural too.

    Worst case scenario, I may return the Apple version 4k and just get the same model 27" 4k LG, but won't have the built in USB-c single cable option, ability to adjust screen/speakers from the OS unfortunately.

    I noticed the 4k and 5k have a dramatic jump in speaker volume going from one to two bars when adjusting the volume from the keyboard. Display brightness adjustment slightly lags. Hopefully there will be a fix for this.

    6 of 7 people found this useful

  • 5.0 out of 5 stars

    Glad that the 5K monitor is available now

    There are many negative reviews on the display. I have not run into any major problem. Everything works for the way I needed. I need a 5K monitor to give me crispy text fonts and a port replicator. I hooked up a MBP 2016 and a external HDD as Time Machine, plus a USB-C/Ethernet connector. The LG 5K gave me all these and it is plug and play. I enjoyed working with the display a few hours each day. Next to it is a Dell P2715Q, a 4K monitor, connected to a PC with Nvidia 980 GPU card. The 5K is brighter, and responded faster.

    THE MBP 2016 is powered by the LG 5K monitor so I can save the power supply for traveling use only. Though I still need to buy another power supply for home use.

    I sold my Thunderbolt Display last year because of its low resolution. Low resolution is one thing that I cannot tolerate. This display is a great improvement over Thunderbolt Display and a better display over P2715Q. More importantly, there is no better 5K choice out there right now. Dell's 5K monitor is over priced.

    My recommendation is buy the display if you need a 5K monitor now. If you get one with issues, you can always return it. If there are too many problems, the cost of supporting it becomes too high. Apple will kill it.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Junk

    The worst product Apple has ever sold me.

    Apple, please make a display the $4000.00 computer I purchased from you. I am willing to pay a premium for a display that matches and works with my system.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    Not a good monitor! BEWARE!

    This display has been horrendous from the moment I bought it at the Apple store. From power on to power off problems to just downright horrible LG support, I stuck with it through the recall, and still even I got it back it has problems.

    Apple needs to go back to making their own displays and not have a 3rd party do them. Ended up buying a Thunderbolt Display on eBay and my Macbook Pro 2016 loves it! No issues at all!

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    TERRIBLE! Shame on you Apple!

    If I could give this display zero stars, I certainly would! From the moment I bought this display it has nothing but problems problems and yes...MORE problems! :-(

    I am sorry to say Apple, you shouldn't be selling this display for LG given all the issues folks have reported. I bought mine from the recommendation of one of your live chat reps, and boy did I make a mistake. I have only had the display for three days and now the display won't turn on! It was flickering the first two days, and now nothing. LG support is horrendous and you can't even purchase Apple Care for this thing since it's not an Apple product.

    Shame on you, Apple.

    12 of 14 people found this useful

  • 1.0 out of 5 stars

    Does not work with 13" MBP w/ TouchBar

    Does not work well with my brand new, completely maxed out 13" MacBook Pro with Touch Bar. Slows the computer down slower than my 2011 MacBook Air. Seriously. Infuriating because the specs for the 13" say it should work with it.
    In other news, it's not as ugly as or bulky as it looks in the pictures online. It's no Apple product, but it's a descent looking monitor. The picture quality is fantastic - just like the 5K iMac - it's just SUPER choppy and can't keep up on my MacBook Pro. The speakers in it were downright awful. For $1000, I'd expect a LOT better. I'd go for the 4K one but it doesn't have a camera in it.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    Extremely disappointing :-(

    I purchased an LG UltraFine 5K display on the recommendation of an Apple support person (via Chat) when it was first released. The only reason why I needed a new external monitor was due to me purchasing the new MacBook Pro 13" touch - the connectors on my Apple Cinema screen were not compatible with the new MacBook Pro.

    The first monitor arrived and I immediately started experiencing issues with the display on both my laptop and the display - enlarged mouse pointer sticking on the screen, display on both devices randomly going black and when came back on lines all over the screens. Sometimes a full crash generating a core dump. Apple have taken he view that since its not their product they are not responsible..... very disappointing and unacceptable. I am on my second display (swapped the old one out), still have the same problems, 3 months speaking to apple support and still no solution. Not impressed to say the least when you spend US$4,000 on new hardware from Apple who I have always trusted and it not only doesn't work but no support and/or resolution leaves a very bitter taste in your mount!!
    SHAME ON YOU APPLE

    20 of 21 people found this useful

  • 1.0 out of 5 stars

    This is a bad monitor

    This is the second one I've received and it's no good. I bought the first one in December and it would go black on it's own. I'd have to unplug it then replug. Ok, I was told that they recalled them, so I returned it and ordered a new one which they said would only ship once the problem was fixed. I received the new one yesterday and it has the same problem!!!!

    This is a very poor product. I strongly suggest that you find something else. I'm looking for something new now.

    Apple, if you are listening this is bad news. I'm not sure why Apple has decided not to produce their own monitor, but this isn't good.
    Stay away from this monitor.

    18 of 19 people found this useful

  • 5.0 out of 5 stars

    All I can say is WOW!

    Worked right out of the box with a late 2016 15" MacBook pro, no issues, just hooked up power and thunderbolt 3 cable. The 5k is amazing! I will update if I have any issues since I just received today.

    5 of 10 people found this useful

  • 1.0 out of 5 stars

    Absolutely HORRIBLE display!

    Can't begin to tell you all the problems I have had with this display.

    Spent COUNTLESS hours on the phone with LG...From random turn on/turn off, to cable shielding issues, this display has been the most problematic display I ever have owned! EVER!!

    Bought a Thunderbolt Display instead and love it! Works great! No issues!

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    Wait for a better option

    I purchased the 5K display for the single cable connection to the new MacBook Pro, however, I have discovered the Thunderbolt connection on the display throttles my internet connection from 775 Mbps to 225 Mbps. After finally reaching LG support, I was first told the monitor could not be connected with a single cable. After 10 minutes of explanation and a conference with another support person, LG conceded that it could indeed be connected with a single cable. Next I was asked for a serial number and was told the number I gave was invalid. I was requested to send a photo of the serial number plate so it could be verified. By the way, the serial number is very very tiny. I emailed the serial number immediately as requested and was told I would be called within 24 hours after they had had a chance to review my photo. Two days later, I received an email confirmation that they received the photo. Four days later and I'm still waiting on the phone call. On another note, the display is much less stable than the Apple 27" display it replaced. I use a standup desk and the display wobbles as I type. It is set to it's lowest position on the built-in stand. On another note, when starting up the MacBook Pro, the display comes on about 30% of the time. The rest of the time, I must restart the MacBook and hope it comes on the second startup.

    If you are in the market for a single cable 5k display for your new MacBook Pro, my suggestion is to pass on this one and wait for something better.

    18 of 19 people found this useful

  • 5.0 out of 5 stars

    New Monitor Works Great

    Happy to report the new LG Ultrafine 5k works great. Previously had the non-shielded version, which did result in crashes of the monitor and MacBook Pro 2016. MacBook Pro would crash almost any time I plugged in the monitor while it was sleeping.

    With the new monitor, I haven't seen any of that behavior. In fact, the MacBook Pro hasn't crashed once with the new monitor. Am able to plug/unplug the monitor at any time and the MacBook Pro remains stable.

    Glad to see that this superb monitor now finally meets my expectations of quality.

    Also, the microphone, camera, and speakers are fantastic.

    7 of 11 people found this useful

  • 1.0 out of 5 stars

    Do NOT buy! Run for the hills!

    WOW! I cannot believe Apple is even selling this on their website! The LG 27 5K display has been recalled and it has all kinds of problems. I had so many problems with this display i cannot begin to tell you.

    Poor compatibility with Macbook Pro
    Cable shielding issue
    Turns on and off by itself
    Kernal freak out
    Randomly turns itself on

    Display is very tempermental ,somedays it works somedays it does not, depends on what mood it is in. For the price, I would expect so much better.

    Sadly disappointed.

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    absolutely terrible display do not recommend!

    Apple makes fantastic equipment, but this one is made by LG and it shows. It has some serious problems, especially since LG recalled it immediately after it was released. The cable shielding problem, and more...It has random reboots and problems with my 2017 Macbook Pro and I tried my old Thunderbolt Display and all is well. I returned it and decided to keep my old Thunderbolt because it was so much better. Picture quality was actually worse on the LG than my Thunderbolt.

    10 of 14 people found this useful

  • 5.0 out of 5 stars

    A Great Monitor with a Couple Quirks

    I have experienced some minor issues similar to the ones mentioned in other reviews (the monitor is too loud at just 2 sound bars, the computer doesn't always wake reliably in clamshell mode, etc.). But this is still a great monitor. The picture quality is stunning and having only a single USB-C plug to my 15" MacBook Pro is really convenient. I like it and recommend it.

    2 of 5 people found this useful

  • 1.0 out of 5 stars

    This monitor is NOT ready to be sold! DO NOT BUY!

    Simply put, this product should not have been shipped. There are too many bugs and problems that need to be resolved. My display has been in for repair twice for the wifi/shielding problem. Now that I finally have the unit back, the video camera doesn't work. If you like dealing with "fun" things like boxing, unboxing, and taking heavy items to shipping facilities, by all means get this display. If you want something that just works, avoid at all costs!

    16 of 18 people found this useful

  • 1.0 out of 5 stars

    Not a good display!

    This was a horrible display. I had problems with the shielding cable and LG support was not satisfactory. Ended up returning and buy an Apple Thunderbolt Display instead.

    9 of 11 people found this useful