• 2.0 out of 5 stars

    Apple Quality Assurance: Please check this out!

    Having just recently purchased two of these keyboards for our older Macs. I have a better understanding of why so many people seem to either love them or hate them.
    It seems that there are no two of these new keyboards that behave alike. One works great. I had to return the other because of a strange time delay with the “up arrow” and especially the ”right arrow” key. Not a computer or software problem, it has been isolated the individual keyboard. The replacement has the same intermittent delay on the arrow keys, plus a space bar that only works about half the time. Pressing the lower half of the bar usually gets no response, even though you feel and hear the “click” of the key.
    Apple has designed the “Caps Lock” key with a long delay in its response, requiring the typist to “lean” on that key for an abnormal period of time in order to get it to lock or unlock. Apple is compensating for poor typing technique at the expense good typists.
    To test your keyboard’s response , Open “Keyboard Viewer” (under the “flag” on the Menu Bar; if the “flag” isn’t there, go to System Preferences / International / Input Menu, and check “Show input menu in menu bar”). The Keyboard Viewer will give you a visual indication of the response for each keystroke, easily displaying flaky key contacts or strange time delays. If you end up with one of these new Aluminum keyboards that doesn’t work properly, my advice is to have it replaced immediately (and repeat if necessary, until you get a GOOD one). There seems to be a high percentage that truly are defective. It’s time for the Quality Assurance folks at Apple to get a handle on this problem!

    57 of 66 people found this useful

  • 2.0 out of 5 stars

    Want to Like it

    I want to like this keyboard. It's a gorgeous object and looks great on my desk.

    Unfortunately, the low profile flat keys make maintaining a consistent typing position more difficult than it should be, and their extremely short travel provides little positive feedback. I find the half-size function keys impossible to hit without looking.

    The fn key is badly located for a modifier key, and requires weird contortions to use it. And Apple's habit if using standard icons to represent the other modifier keys but not printing them on the relevant keys continues.

    Worse, the handsome matte white keys don't stay handsome long. They're dirt magnets, and quickly stain to a uniform level of dinge that defies cleaning.

    Finally, I've been through three of them in 18 months. Admittedly, I pound on them 8-12 hours a day and no doubt need to get a life, but still... a keyboard, like a shoe sole, should be designed to take some pounding.

    Guess I'm just a sucker for a pretty face...

    56 of 72 people found this useful

  • 2.0 out of 5 stars

    Order an extension cord with it

    The keyboard itself is fine, but unless you plan on using it directly under the monitor, the cord is at least a foot too short. My desk has a keyboard tray that requires the cord to go around the back edge of the desk and up to the computer. There needs to be another 12 inches (18 would be even better) for this to happen. I'd go with the wireless, but I need the 10-key. An excellent product made useless for lack of 3-cents worth of wire.

    69 of 100 people found this useful

  • 2.0 out of 5 stars

    Great but its wired!

    It looks great, it types great, BUT WHY is it not wireless? The Apple Keyboard Pro is awesome and because it is wireless. (I am going back to it.) Apple please get back to a full size wireless keyboard.

    56 of 78 people found this useful

  • 2.0 out of 5 stars

    There are better keyboards for less.

    I have been a touch typist for over 25 years. My Mom has been a touch typist for over 50 years. We both agree -- the keys on this new model have no natural weight to them and this causes us to make more errors.

    Apple, please bring back the previous model with normal sized keys and spring tension. That was an excellent, inexpensive keyboard.

    54 of 82 people found this useful

  • 2.0 out of 5 stars

    usb 2.0?

    The feel of the keys is great, but the usb ports are completely useless. I get an "underpowered" warning when I try to use my sandisk flash drive. This is the same flash drive that worked fine on my old wired keyboard with usb 1.1.

    31 of 38 people found this useful

  • 2.0 out of 5 stars

    Love the touch, hate the shape

    As an ergonomic specialist who studies bodies for a living and has used Apple products for over twenty years, I can only say I really dislike the shape of this keyboard and WISH Apple would provide the same touch on a split keyboard. Apple was the FIRST company to understand the need for a split keyboard. Unfortunately, they abandoned the design too soon. It took longer for many of us to understand why a split board was necessary. The engineered positive tilt to the keyboard is a problem as it REQUIRES wrist extension. A second problem with this keyboard is getting it properly set on keyboard trays. The slight positive angle of the board and its 1/8? inch height makes it difficult to put the wrist in a healthy position.

    62 of 103 people found this useful

  • 2.0 out of 5 stars

    No power, No glory!

    I just bought this keyboard and I cannot use the spare USB port for either my iPhone or my flash drive. No power for either! My old keyboard (came with my 20" iMac) at least was capable of supporting my flash drive. A $50 keyboard should be able to do it all! I am very disappointed in Apple! Are you listening Steve?

    21 of 25 people found this useful

  • 2.0 out of 5 stars

    Does not work with KVM Switch emulators

    This is a great keyboard. I love the feeling of the keys and the slimmed down design; it's spoiled me for other keyboards. That said, form is one thing Apple did well, but they failed at function. This keyboard is incompatible with KVM switches that use emulation. It won't work with IOGear KVM's. I don't know if the keyboard works with Belkin KVM's, but I read that, if the KVM uses emulation (a common practice), you won't be able to use it with the KVM switch. Big, bummer.

    38 of 59 people found this useful

  • 2.0 out of 5 stars

    All touch (I mean pound), no action

    LOVE the look, but give me my old key board back..... This is a keyboard that wants to be all touch, but lacks the sensitivity - drops letters everywhere. I would stay with the old deep seated keyboard until they get the action right. We have an office with multiple keyboards that have been replaced with the old style or (worst yet) MS keyboards.

    31 of 46 people found this useful

  • 2.0 out of 5 stars

    Say good-bye to touch typing.

    PROBLEMS: (1) Flat keys. This makes it difficult to anchor on the resting row for touch-typing (the itty-bitty raised dashes on the 'j' and 'f' keys do not suffice). (2) Flat keyboard. This puts the number row a greater distance from the resting finger position, which makes the ability to anchor on the resting row even more important. (I am 5'4", to give you a rough idea of my hand size.)

    RESULTS: 1) A lot of looking back and forth between the keyboard and the screen, slowing productivity. 2) A lot of typos. (All of this improves slightly but doesn't go away with practice.)

    CONTEXT: This is really frustrating if you're typing mostly words, but really really really frustrating for situations when you use numbers or bottom-row keys, or when a typo will make something not work. (E.g., working in LaTeX, writing code, using command shortcuts, passwords with weird combinations of characters).

    On the other hand, these design issues might not be a problem for you if: a) you have big enough hands, b) you already look at the keyboard when you type, or c) you have amazing proprioception.

    OK THINGS: 1) The silver is pretty.

    BOTTOM LINE: If you like to touch-type, I strongly suggest trying out this keyboard before you buy it.

    27 of 40 people found this useful

  • 2.0 out of 5 stars

    Poor for male speedy typists

    If you've got typical male fingers -- wider than a lady's or child's -- and you are used to typing very fast (> 50wpm), you'll find this keyboard terribly unresponsive. You really have to pound on it to get the keys to register -- there is no tactile feedback.

    Also, the angle shown in the photo is very misleading. The keyboard lies almost completely flat. The rear has less than 1/2 inch rise. If you are used to even a slightly elevated keyboard, you'll have trouble getting used to this one.

    In short, the keyboard is too dainty, keys are closer together than the previous iMac keyboards, typing angle is uncomfortably flat, and the tactile response yields considerable uncertainty as to what you have typed.

    Fortunately, I still have my old iMacs, so I simply use an older, less elegant, but much more functional and superior keyboard with my new iMac.

    30 of 46 people found this useful

  • 2.0 out of 5 stars

    why r there no bad reviews?????????

    I am a long time apple fan but the one sided reviews are disappointing. This site use to be a lot more honest, but now it seems like it is just marketing and as long as you say good things your reviews will be left up for people to read, but if its negative its gone!
    I have put a couple honest reviews and they were deleted from the discussion or reviews...interesting.
    I bought the new keyboard and I am disappointed. It looks great and it was easy to download the software from the apple website, but it seems like the keyboard has contact issues with the buttons b/c my caps lock key has to be pressed a few times before it works and I notice when I type an email and review it there are a lot more typos from the keyboard b/c it is not registering all the keys I am pressing. I dont know if it is a software issue that just needs an update or not but I also have to custom set one of the unused F keys to set it to reveal the desktop since that is not one of the presets with the new software. The problem is whenever I go to preferences/keyboard and set it up with an unused F key it works fine, but as soon as I turn my computer off the next time I turn it back on the key no longer works and it is back to the default key (F11) which I cant use b/c the f11 key is used now to lower the volume. So on a daily basis I have to go into preferences and reset that key every time I turn the computer on. If they cant fix this I have to take it back and get a keyboard w/o any glitches that still need to be worked out.

    40 of 66 people found this useful

  • 2.0 out of 5 stars

    funcion keys not workflow compatible with volume control

    the keyboard itself is okay. it works. it doesn't collect crumbs like the last model, which is nice. I do a lot of imaging work that requires use of the function keys. I like to listen to music while I do said imaging work. Say the phone rings, and I want to turn down the volume, it is not all that easy to turn down the volume or mute the volume. Not the fault of the keyboard, it's Snow Leopard—No way to remap those keys. Apparently there is some additional 3rd party software that can help a person create applescripts to remap the volume keys. It doesn't seem like I should have to spend an hour researching this, trying all kinds of system preferences to no avail and still not be able to use my new keyboard to its full potential.

    One more thing. It's been 3 days since I removed the keyboard from the packaging and it still has that "new keyboard smell". Ya it's kind of funny, but as a FYI for the chemically sensitive folks, it does smell really strongly of outgassing plastic, even after 3 days.

    16 of 22 people found this useful

  • 2.0 out of 5 stars

    fn keys functionally incompatible with "one touch" keys

    I use function keys all the time; in games, and in VMware. I also constantly adjust the volume and brightness, and use Expose and Dashboard.

    On this keyboard the top row of keys must be set to one of two modes (function keys or "one touch" keys), requiring use of a "fn" modifier key to get the alternate feature/behavior.

    Unlike the short keyboard or the MacBook Pro, the "fn" key is in a random location, below the F13 key. Similarly, the eject key is placed bizarrely between F12 and F13 instead of at the right end of the top row, as on all my other Apple keyboards.

    On my old iMac extended keyboard, the "one touch" keys were on the rightmost 13 keys of the top row, mapped onto F8 through F15 where they overlapped. There was no "fn" key, nor any need for one, in my experience.

    The choice of locations for the "one touch" keys here is odd, too. They were easy to find by touch on the old keyboard, because audio was on the rightmost 4-key cluster above the numeric keypad and brightness on the 3-key cluster above the arrow keys. On this model they are lost in the crowd above the main keyboard.

    I spent an hour trying to figure out how to remap the keyboard in System Preferences, and eventually gave up.

    I'm at a loss to identify even one benefit from the new layout and dual-mode top row keys. It seems to be an example of "change for the sake of change" and a concept of "one touch" keys that doesn't exclude the need for a "fn" modifier key.

    17 of 24 people found this useful

  • 2.0 out of 5 stars

    Just not reliable...

    Like so many others who have complained about this very thing, I too have had this keyboard get flakier and flakier until now it just doesn't work. It starts with you noticing it doesn't work and have to unplug it and plug it back in again. Over time that becomes more and more frequent and in the end the functionality is pretty much the same whether it's plugged in or not :-/.

    Now if this was a Bluetooth keyboard (with ALL of the existing keys) I'd be all over this. But everybody says that too, and nobody's listening...

    9 of 9 people found this useful

  • 2.0 out of 5 stars

    Lovely keyboard, but not sturdy

    This keyboard is great - i love the action. However after a few months of use (I am a Designer/Dev) keys started popping off, the first to go was the left apple/command key - if any of you are in web you know that pretty much makes a keyboard useless. After keys come off, you cant get them back on.

    That said, it is not worth the purchase unless you think of them as disposable keyboards where you are buying them 2 at a time so you have one when the keys come off, and knowing you have to keep buying them every few months...

    19 of 29 people found this useful

  • 2.0 out of 5 stars

    Incompatible at boot with Mac Mini

    This keyboard is not supported by the current Mac Mini firmware.

    The keyboard options at boot ('C' for CD-ROM, 'Alt' for OS list, ...) with a Mac Mini (1.66GHz Intel Core 2 Duo) do not work. Drivers render the keyboard functional during the booting process.

    The design of the keyboard is fantastic; however, if you're upgrading and you've got a Mac Mini, you might want to wait for the firmware update.

    21 of 33 people found this useful

  • 2.0 out of 5 stars

    Prone to fail

    I have gone through 2 of these with multiple and single non-functioning keys. I am not a fan but I like the action in usage. Warranty has been on the first two but when the next one goes out.. i will opt for someone else's product. cannot keep replacing keyboards every less than a year.

    15 of 22 people found this useful

  • 2.0 out of 5 stars

    Crummy responce to space bar strikes

    The keyboard is very nice in appearance but the fact that you have to hit the space bar perfectly every time drives me to distraction. I will probably return the keyboard.

    17 of 26 people found this useful