• 1.0 out of 5 stars

    poor scroll ball

    • Written by from Chicago

    I had three (3) of these in less than two years and every single time the scroll ball will stop working properly after 4-6 months of use. I followed the instructions to clean the ball, etc, etc. It doesn't matter. This is just a poorly designed mouse.

    8 of 9 people found this useful

  • 2.0 out of 5 stars

    If it only worked all the time

    • Written by from Colorado Springs

    Since everything is still under warranty I will keep replacing it. I have had my system a little over a year and I am on my 4th mouse already. The previous 3 stopped scrolling, and none of the little tricks I read about did anything to fix the problem. I have had no problem with Apple in getting a replacement. I hope they realize the scroll ball is susceptible to failure and are developing a more suitable replacement.

    9 of 11 people found this useful

  • 1.0 out of 5 stars


    • Written by from Syracuse

    sometimes the roller ball works, most times it DOES NOT!

    6 of 8 people found this useful

  • 1.0 out of 5 stars

    Horrible Mouse

    • Written by from OMaha

    I got one of these from my work to accompany my Macbook pro and the roller-ball stopped working after two weeks. I got a second one and the roller-ball stopped working after 3 weeks. So I found an old USB Microsoft mouse and it works great. Do not buy this mouse, its is expensive and a waste of your money when you can get a better one for less than $20 elsewhere.

    8 of 10 people found this useful

  • 4.0 out of 5 stars

    Great once you know the "secret"

    • Written by from Dartmouth

    I was really happy with this mouse until the scroll wheel started behaving erratically. I'd already replaced one and was cursing Apple and about to throw this one out when I discovered that simply rolling the ball on a clean surface (a sheet of paper seems to work best) fixed it perfectly. Now whenever it starts acting up I just "clean the ball" and it's back to "like new". Apple really needs to make it easier to find the "fix" for this product 'cause it's really the best mouse I've used when its working.

    16 of 18 people found this useful

  • 1.0 out of 5 stars

    Worst mouse ever?

    • Written by

    I use two of these mice. One on my home mac and one on my mac at work. The one at work stopped working properly after about a year of use. The one at home stopped working properly after about 2 years of use. Makes sense, since i'm on my computer at work way more than the one at home.

    Now I suffer the inability to scroll down until I give it a thorough cleaning with compressed air and alcohol. Recently, the one at work has started a weird rattling from the side buttons, which if activated would constantly click themselves.

    Very cool-looking. But it's probably better for someone who never uses their computer.

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    Please just take this one off of the product line!

    • Written by from South Bend

    What more can I say, People are already telling you everything you need to know...

    Breaks easily, makes that constant irritating clicking sound, mistakes right-clicks for left-clicks and vise-versa, cord is too thin, short, and quickly wears out, FAR too expensive for a corded mouse.

    Do EVERYONE a favor and cut your losses, or just go back to a conventional corded mouse option with a thick, durable cord.

    9 of 16 people found this useful

  • 4.0 out of 5 stars

    Don't discard or resign yourself to not scrolling: clean it!

    • Written by from Oakland

    I too had the issue with scrolling due to dirt getting in the scroll ball mechanism. My mouse stopped scrolling up, which was incredibly frustrating.

    So a co-worker and I took it apart today. All you need is a swiss army knife or something similar, with a blade to pry it open and a small phillips screwdriver. We took it all apart and cleaned the contacts, put it back together (though we had to use superglue to reattach the bottom frame), and it works great now.

    I think I'll try cleaning it without taking it apart in the future, somehow. And remembering to wash my hands after lunch.

    But the multi-directional scroll ball is totally worth it. It really speeds up workflow. It took me a while to get used to having the whole body of the mouse for left-click/right-click... and sometimes if I don't have my hand in the exact right place, it right-clicks when I want to left-click. Otherwise, it's great.

    6 of 9 people found this useful

  • 2.0 out of 5 stars

    Scrolling feature is poor and gets worse...

    • Written by from HENDERSONVILLE

    Enough said. My downward scroll no longer functions after about a year. Magic mouse is so much nicer and worth the extra expense.

    9 of 12 people found this useful

  • 3.0 out of 5 stars

    Nevertheless disappointing

    • Written by from La Begude de Mazenc

    I trusted it like everything else from Apple, but sadness finally invaded myself.

    First, you can't count on playing game (you have only one physical button so you can't click a side without releasing the other one). So frustrating…

    Then after a few months I couldn't scroll down (only up) and can't scroll up either at all after one year. (only left and right which is pretty annoying)

    That's it. This mouse is perfect to browse your OS and FileSys. It's perfect for any graphical app as well as the classic - all days - MacOS use. But don't expect playing with it at all. Unless you play RTS or really slow / not action game.

    I'm gonna try to clean it anyway, but two of my mates broke their doing it. So i'm gonna take my time. Magic one seems cool though. Will write a review as soon as I got one.

    10 of 17 people found this useful

  • 4.0 out of 5 stars

    Keep 'em clean!

    • Written by from DULUTH

    I understand the frustration of all those who have had trouble with their "mice". I have both wired and bluetooth and both quit scrolling down at almost the same time. However, since I've cleaned them with a homemade window cleaner, both are working once again. So, before you panic and throw that mouse away, clean it. And then, always be aware of what you have on your fingers. It's going to end up on the scroll wheel.
    Could it have been designed better, sure. But you can keep it working if you keep it clean.

    22 of 27 people found this useful

  • 5.0 out of 5 stars

    Great mouse

    • Written by from Brooklyn Park

    I have had my Mighty Mouse for a couple years. Only maintenance it has every needed is an annual touch of the scroll ball with an alcohol wipe to clean it off (takes a few seconds) and recharge of batteries every couple months. I love it!!!

    8 of 15 people found this useful

  • 4.0 out of 5 stars

    Don't kill the mouse

    • Written by from Richardson

    This is a great mouse -- it is very precise and, if the scroll ball stops working, it's most likely because it has crud in it (probably because you didn't wash your hands -- just kidding); just press down hard and roll it around and it will get unstuck.

    11 of 15 people found this useful

  • 1.0 out of 5 stars

    Horrible.. x2!

    • Written by from Eureka

    i have the wired one that came with my computer, and i revieved the wireless one as a gift, both the scrolling balls don't work so i have to buy the new one, which doesn't have the side or top buttons? that seems like downgrading to me!! aaagghh

    6 of 10 people found this useful

  • 1.0 out of 5 stars

    Roller Ball Stops Working!

    • Written by from Austin

    This mouse works great at first but after a few months the roller ball stops working. I've gone through two of these over the past year and a half. Also I find the side squeeze buttons stop working over time too.

    I'm looking towards the Magic Mouse and hope it doesn't have all the moving part problems this one does.

    7 of 9 people found this useful

  • 2.0 out of 5 stars

    Scroll Ball Short Life

    • Written by from Haymarket

    Have had 2 mouses in the past 2 years because after a few months the scroll ball stops working. With averge use (i.e. no excessive or rough handling) and not being used by a young child, it just stops working. The rest of the mouse works great but considering most web pages are longer than a screen and requires scrolling up/down, it's very frustrating to have to use the scroll bar on the browser. Considering the Apple mouse isn't cheap, I wish Apple would fix the issue or at least offer free replacement after repeated breakdowns.

    5 of 9 people found this useful

  • 1.0 out of 5 stars

    The most temperamental little thing....

    • Written by from Toronto

    I have had two of these and neither of them worked well for long they are temperamental and need a lot of cleaning... now I want the Magic trackpad and guess what my computer is not compatible I have to upgrade to leopard... any suggestions????

    4 of 6 people found this useful

  • 1.0 out of 5 stars

    Bad Scroll Button

    • Written by from Alexandria

    This is our 3rd one that after a few months of use the scroll button will scroll up but not down. Not able to clean or repair.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Sadly one of the worst mice I have come across.

    • Written by from Moody

    While it is a nice looking mouse, the fact is that once it becomes dirty it becomes garbage. Having 4 Macs in my house and having replaced every mouse that came with them at least once I cannot bring myself to give this mouse a good rating. Do yourself a favor... when your factory mouse's scroll ball gets dirty, throw it in the trash and go buy a logitech.

    5 of 7 people found this useful

  • 4.0 out of 5 stars

    Apple Mouse

    • Written by

    The mouse was included in my Jan, 2008 IMac purchase. The roller ball stopped working a short time after my purchase. While cleaning my desk I decided to clean the mouse. I dampened a paper towel with Window Cleaner and kept running the towel over the ball. It now works like a charm. The only issue I have the curser jumps around quite often, not sure why.

    12 of 17 people found this useful