• 1.0 out of 5 stars

    Flawed Product, with MANY users experiencing problems

    This is a fantastic, handy product when it works. Trouble is... it often doesn't. Everything will be humming along fine and suddenly the unit will experience connectivity issues. It starts with the music "skipping" while the unit struggles to maintain a connection, then it drops out altogether and the flashing amber light returns while it resets.

    This issue is reporting by thousands of users in forums all over the web.

    Save your money. Don't buy this.

    Upsetting that Apple hasn't acknowledged the issue or offered a solution.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Lasted 14 months

    I bought this September 9, 2014. It gave up December 2015. It shows strong wifi signal but does not connect. I tried connecting an ethernet cable to it but failed also. Now, I surf the net connected by ethernet cable direct to the modem.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    hate this product

    Airport utility doesn't detect anything. The bridge mode gives me the same amount of signal without bridge mode.

    6 of 16 people found this useful

  • 1.0 out of 5 stars

    Worked for fine for awhile.

    Bought this as basic wifi router for use at my father in laws house 14 months ago. Worked fine, though the range is only so-so.
    Later my wife ungraded FIL's internet service and that included new router, so the Airport was unneeded.
    Decided to use it as a range extender for our Airport network and sure enough, worked great …….. for a while. Now it no longer recognizes the wifi signal and yes I have nothing but amber blinking light of death. Attempts to resuscitate have been un-successful.
    Jeez, $100 bucks for a POC that lasted just over a year. Nice job Apple.

    11 of 18 people found this useful

  • 1.0 out of 5 stars

    Don't bother

    It can't stream audio from movies/youtube etc. 2~3 sec delay.
    It can't stream music without continuous cuts, and I've tried all forum tips.
    And Apple don't bother fixing this.
    There are better routers for that price.

    12 of 16 people found this useful

  • 1.0 out of 5 stars

    Broken TOS Airplay

    I bought this device for one simple reason. I bought it to stream music to a DAC. The staff at the Apple store in Stamford CT stated that this device should be able to do that and do it well. I also read online that this device should to that as well. The problem is, it does not do this well at all. It constantly drops the audio signal and the audio skips like crazy, making the audio signal impossible to play on high end audio equipment.

    FIX YOUR BROKEN DEVICE AND FIRMWARE APPLE!

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    horrible

    Streaming music simply does not work. It randomly stops which make listening to music a pain !

    9 of 13 people found this useful

  • 1.0 out of 5 stars

    Smashed into many bits

    I am a crossbreed user of MS and Apple products. I have many years in this game. This product is another example of Apple and the need to dumb it down to a point where it becomes complex and quite stupid. Why would you want a web interface like every other product known to man? No, No, No! We are Apple. Try this software and you can start to pull your hair our rather quickly. Range...poor. Quality...looks great. Setup...absolutely the worst experience. In many pieces now and have discovered that there is more metal and plastic weight to it than guts, Open the utility...it sees the airport. Oops sign in please...oops...check you connection...oops...sign in...oops...check your connection. Smash! HULK ANGRY AT APPLE GARBAGE!

    7 of 38 people found this useful

  • 1.0 out of 5 stars

    Frustration and Disbelief

    This review is to report the same as many here in one-star-land: the Airport Express is a failure.

    After using an Airport Extreme for many years, it burned itself out, as can be expected with routers. We purchased the Express and it worked as advertised - plug and play - and we were linked to the internet again.

    The product worked for over a year, but then failed catastrophically, dropping the signal from our modem sometimes 10 minutes, sometimes 10 seconds, after re-booting.

    FRUSTRATION
    It was a frustrating week in our household. I am a help desk person and have trouble shot many problems, but this one problem has taken me in so many places for answers, with only minimal response/results. Everyone, excluding Apple, has a different suggestion for how/why this can be fixed. Here are a few that temporarily worked, but ultimately were not able to save our Airport:
    • Factory Reset of both modem and Airport
    • Re-installation of firmware for both modem and Airport
    • Change the broadcast channels
    • Change from WPA to WPA2 (and between private and enterprise)
    • Change from DHCP to static
    • Change DHCP from automatic to manual
    • And a few more adjustments (including movement of Airport to new location(s), standing on one foot, mystic chant, etc.)

    My conclusion:
    I am not a trained network specialist, but I am an extremely seasoned trouble-shooter who can get results. This is a rare failure that still annoys the part of my brain that wants to FIND the answer. My belief is that the "form factor" of this sleek little module is ultimately its downfall. It gets hot, and this is the enemy to any electronic device.

    Last month, I replaced it with a Netgear router, and in comparison, it is the same weight, but spread out over a larger area with plenty of ventilation. It is one of the middle range routers for price and power, but the connection for our household of 6-8 simultaneous running devices has NEVER BEEN BETTER.

    DISBELEIF
    I hope that this is the last Apple product that fails like this, we have always liked and supported Apple, "because is just works."

    9 of 15 people found this useful

  • 1.0 out of 5 stars

    Not as easy as it seems...

    I wasted one hour of my life trying to get this thing to work. I bought it to replace a MediaLink router, but after an hour (or maybe even longer), I gave up and just went back to my old router.

    The actual set up is very easy but none of my devices could pick up the router. It was showing up as an option, the light was steady green but when I connected it it, I would get a greyed out wifi logo with an exclamation point. I think more configuration needed to be done but Apple did not provide instructions on this anywhere.

    4 of 16 people found this useful

  • 1.0 out of 5 stars

    Worst Apple product yet.

    I had the old version of this which worked GREAT for about 7 years. No issues. Then the software updates made it to where my Mac would no longer communicate with the now ancient white brick.

    So, I updated to this one about a year ago. Worked just fine, initially. Now, streaming music over Airplay works maybe 10% of the time and now the Wifi is dropping out. I've connected via ethernet and reset SEVERAL times to fix the issue and once I attach it to my existing wireless network, I can no longer connect to the internet. It was like watching someone's health get progressively worse. And out of warranty, out of luck.

    HOW? How could Apple release such an inferior product?

    16 of 28 people found this useful

  • 1.0 out of 5 stars

    I wanted these to be amazing

    I bought an AirPort Time Capsule and two Expresses to extend the network.

    I find myself rebooting the Expresses on a regular basis just to have them come up and barely boost my network. The Internet is unusable when connected to either of the Expresses and usually end up using my iPhone's cellular connection. I got both replaced thinking it was just extreme bad luck but as it turns out even with the latest firmware these Airports are frustratingly disappointing.

    Apple makes great products but maybe wireless is something best left for the Netgears of the world.

    Hopefully a firmware update will come soon but I am most definitely not holding my breath, until them I am purging my house of these sadly sub-par routers and extenders.

    15 of 19 people found this useful

  • 1.0 out of 5 stars

    I was initially enthusiastic...

    ...but that was years ago. They are frustrating and opaque. They work until they don't. A ten or twenty dollar bluetooth device is almost certain to be better. I own Apple stock, and I challenge anyone to name a worse Apple product.

    12 of 19 people found this useful

  • 1.0 out of 5 stars

    Worthless

    Works about 25% of the time and then it cuts in and out.

    11 of 16 people found this useful

  • 1.0 out of 5 stars

    Worst Apple product ever

    If you are using this as a stand alone wifi router it's mediocre at best. Trying to add it to an existing wifi network and having it work consistently is a joke. If you do get lucky and get it to work NEVER change anything with your network. That's $80 I'll never get back.

    12 of 19 people found this useful

  • 1.0 out of 5 stars

    worked great for a year

    I HAD one that worked well for the first year, then it started cutting out every now and then and it was all down hill from there. Once it started cutting out when playing music it was dead within 2 or 3 months. Would like another one but not gonna keep spending $100 every year for a new airport express.

    13 of 15 people found this useful

  • 1.0 out of 5 stars

    Almost never works - audio drops constantly!

    I bought the 2nd gen because Apple kindly stopped allowing my to connect to my old device so I can no longer configure it. I've tried every setting but my Mac can rarely connect to this new one. My iPhone and iPad can find it easier but the audio drops every few seconds making it completely useless. All other devices I have can connect just fine to the network. Online help is useless. I'm returning it.

    12 of 19 people found this useful

  • 1.0 out of 5 stars

    Sometimes it works!

    I've had this little cube for several years now and while streaming music using AirPlay from my MacBook Pro works pretty well most of the time, in the past few months (and I suspect since the release of iOS8) streaming music over AirPlay from my iPhone is just a non-starter. It'll work for maybe 4-5 minutes and then the connection between the phone and the AirPort Express will go down. I know for sure the home network is not the issue. Gonna have to look to other products that support AirPlay, because sadly, on this one, Apple has delivered a doozy. Don't buy.

    21 of 33 people found this useful

  • 1.0 out of 5 stars

    Airport Express Stinks

    Well I've finished 2014 smashing to pieces the apple airport express which worked about 1/3 of the time. I would never recommend anyone buying apple they do not work as advertised.

    13 of 31 people found this useful

  • 1.0 out of 5 stars

    okay, but limited

    Note: I have a Windows 7 PC. I was tired of plugging my computer/phone directly into my stereo to use the speakers. In iTunes ONLY, the AirPort worked and I was able to play music wirelessly. I listen to a lot of music online, though, and the AirPort will ONLY play from iTunes, at least on a PC. There's a fix that will let me play from other programs (ex., browsers), but it's a 3rd party program--Airfoil--and costs $30. Even with that program, I can't use the AirPort for video (Netflix, etc.) audio because there's a delay and there is NO SOLUTION for PC yet (there is an Airfoil video program for OS that claims to fix the delay). These limitations weren't clear in the product descriptions or reviews, so I'm posting this as a caveat. The idea of the AirPort is great, but it's utility is limited. I'm disappointed in the lack of available software for it, and that it didn't come with software that would make it more generally compatible. Not being able to use it when streaming video is particularly annoying, as that was one of my primary motivations for trying it.

    13 of 19 people found this useful