• 5.0 out of 5 stars

    Yet another range extender from Apple

    • Written by from Surrey

    Set up complete within 5 minutes and worked much more faster than other generic brand router and added to my Apple Time Capsule.

  • 1.0 out of 5 stars

    Smashed into many bits

    • Written by from North Vancouver

    I am a crossbreed user of MS and Apple products. I have many years in this game. This product is another example of Apple and the need to dumb it down to a point where it becomes complex and quite stupid. Why would you want a web interface like every other product known to man? No, No, No! We are Apple. Try this software and you can start to pull your hair our rather quickly. Range...poor. Quality...looks great. Setup...absolutely the worst experience. In many pieces now and have discovered that there is more metal and plastic weight to it than guts, Open the utility...it sees the airport. Oops sign in please...oops...check you connection...oops...sign in...oops...check your connection. Smash! HULK ANGRY AT APPLE GARBAGE!

    1 of 6 people found this useful

  • 5.0 out of 5 stars

    Color me impressed

    • Written by from Johns Creek

    Because Apple allows anyone to post a review without verifying if they actually made a purchase I'm suspicious of the negative reviews. With that being said I consider this one of my best purchases from Apple. I was able to return my Xfinity router/modem combo that I was renting and have this up and running with just my iPhone! First off it's incredibly easy to set up just download the Airport Utility App and follow the simple instructions! As for as performance, I'm experiencing much better performance than I was experiencing with the Xfinity SMC router. I literally thought that I was going to have to pay for the top of the line internet service to ge5 the performance that I wanted. No more buffering and no more difficulty logging onto my game online. I highly recommend this product!!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Frustration and Disbelief

    • Written by from Decorah

    This review is to report the same as many here in one-star-land: the Airport Express is a failure.

    After using an Airport Extreme for many years, it burned itself out, as can be expected with routers. We purchased the Express and it worked as advertised - plug and play - and we were linked to the internet again.

    The product worked for over a year, but then failed catastrophically, dropping the signal from our modem sometimes 10 minutes, sometimes 10 seconds, after re-booting.

    FRUSTRATION
    It was a frustrating week in our household. I am a help desk person and have trouble shot many problems, but this one problem has taken me in so many places for answers, with only minimal response/results. Everyone, excluding Apple, has a different suggestion for how/why this can be fixed. Here are a few that temporarily worked, but ultimately were not able to save our Airport:
    • Factory Reset of both modem and Airport
    • Re-installation of firmware for both modem and Airport
    • Change the broadcast channels
    • Change from WPA to WPA2 (and between private and enterprise)
    • Change from DHCP to static
    • Change DHCP from automatic to manual
    • And a few more adjustments (including movement of Airport to new location(s), standing on one foot, mystic chant, etc.)

    My conclusion:
    I am not a trained network specialist, but I am an extremely seasoned trouble-shooter who can get results. This is a rare failure that still annoys the part of my brain that wants to FIND the answer. My belief is that the "form factor" of this sleek little module is ultimately its downfall. It gets hot, and this is the enemy to any electronic device.

    Last month, I replaced it with a Netgear router, and in comparison, it is the same weight, but spread out over a larger area with plenty of ventilation. It is one of the middle range routers for price and power, but the connection for our household of 6-8 simultaneous running devices has NEVER BEEN BETTER.

    DISBELEIF
    I hope that this is the last Apple product that fails like this, we have always liked and supported Apple, "because is just works."

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Not as easy as it seems...

    • Written by from Randolph

    I wasted one hour of my life trying to get this thing to work. I bought it to replace a MediaLink router, but after an hour (or maybe even longer), I gave up and just went back to my old router.

    The actual set up is very easy but none of my devices could pick up the router. It was showing up as an option, the light was steady green but when I connected it it, I would get a greyed out wifi logo with an exclamation point. I think more configuration needed to be done but Apple did not provide instructions on this anywhere.

    2 of 9 people found this useful

  • 1.0 out of 5 stars

    Worst Apple product yet.

    • Written by from Seattle

    I had the old version of this which worked GREAT for about 7 years. No issues. Then the software updates made it to where my Mac would no longer communicate with the now ancient white brick.

    So, I updated to this one about a year ago. Worked just fine, initially. Now, streaming music over Airplay works maybe 10% of the time and now the Wifi is dropping out. I've connected via ethernet and reset SEVERAL times to fix the issue and once I attach it to my existing wireless network, I can no longer connect to the internet. It was like watching someone's health get progressively worse. And out of warranty, out of luck.

    HOW? How could Apple release such an inferior product?

    12 of 21 people found this useful

  • 1.0 out of 5 stars

    I wanted these to be amazing

    • Written by from San Francisco

    I bought an AirPort Time Capsule and two Expresses to extend the network.

    I find myself rebooting the Expresses on a regular basis just to have them come up and barely boost my network. The Internet is unusable when connected to either of the Expresses and usually end up using my iPhone's cellular connection. I got both replaced thinking it was just extreme bad luck but as it turns out even with the latest firmware these Airports are frustratingly disappointing.

    Apple makes great products but maybe wireless is something best left for the Netgears of the world.

    Hopefully a firmware update will come soon but I am most definitely not holding my breath, until them I am purging my house of these sadly sub-par routers and extenders.

    12 of 15 people found this useful

  • 1.0 out of 5 stars

    I was initially enthusiastic...

    • Written by from Colorado Springs

    ...but that was years ago. They are frustrating and opaque. They work until they don't. A ten or twenty dollar bluetooth device is almost certain to be better. I own Apple stock, and I challenge anyone to name a worse Apple product.

    8 of 12 people found this useful

  • 5.0 out of 5 stars

    Installed by a Senior Citizen

    • Written by from Ottawa

    Staff at Apple Store explained in simple language what to do, so I bought one and brought it home and had it running in less than 10 minutes as an extension of my Time Capsule. So simple. Well done Apple.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Worthless

    • Written by from Cortez

    Works about 25% of the time and then it cuts in and out.

    7 of 10 people found this useful

  • 2.0 out of 5 stars

    Great for apple products, does not work with any other routher!

    • Written by from Las Vegas

    Not for anything other than Apple products. Apple has set up the express to only extend apple networks. They say it is easy but if you have any router other than an apple product creating your network, you can not use an express to extend a network. If found this out the hard way and I'm a little upset about it. My time capsule will no longer boot, it was creating my network for my business. This put my entire company off line and prevented my system from backing up. It was also baking up my office computer that handles all accounting and photography work. This was a huge frustration. I decided instead of putting everything into one basket so that when it crashed at least the other would still work. I was going to get a router and an external drive for the back up. Well, now I can't extend my network anymore. Thanks Apple for not letting people know about this!

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Worst Apple product ever

    • Written by from boring

    If you are using this as a stand alone wifi router it's mediocre at best. Trying to add it to an existing wifi network and having it work consistently is a joke. If you do get lucky and get it to work NEVER change anything with your network. That's $80 I'll never get back.

    9 of 14 people found this useful

  • 5.0 out of 5 stars

    Just bought my new Airport Express

    • Written by from DUNWOODY

    Incredible - my last router lasted 11 years. I am sold on Apple! I set up my Airport Express in 3 minutes!!! Highly recommend this device. All my devices recognized it immediately! I am sold!!!

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    worked great for a year

    • Written by from abbottstown

    I HAD one that worked well for the first year, then it started cutting out every now and then and it was all down hill from there. Once it started cutting out when playing music it was dead within 2 or 3 months. Would like another one but not gonna keep spending $100 every year for a new airport express.

    11 of 13 people found this useful

  • 5.0 out of 5 stars

    Flawless!

    • Written by from Lytle Creek

    I bought this together with an Airport Extreme, mostly as a WiFi extender to bring internet to a somewhat remote location on my property. After a simple setup of the Airport Extreme, this little device simply began to work, before I could even download it's utility. Doesn't get better than that. A vast improvement over my previously used and utterly unreliable netgear router system. I used the utility/app only to double check and set up a guest network. I am very pleased with this product.

    5 of 6 people found this useful

  • 5.0 out of 5 stars

    Simple. Fast. Sleek.

    • Written by from Munster

    Simple -
    Takes only a minute to setup. Quite intuitive and streamlined. One click to play your phone wirelessly to speakers attached to the Airport.

    Fast -
    Carries any speed I can dish out. Streams video on multiple devices at the same time.

    Sleek -
    Minimalist design. Cords all in the back. Small LED indicator.

    Love this!

    5 of 5 people found this useful

  • 4.0 out of 5 stars

    Great for Airplay

    • Written by from Brooksville

    I bought this about 2 months ago so I could use Airplay from my iPad Air. It does the job well and setup was very easy. My only complaint is that this 2nd gen Airport Express does not have AC wifi, which makes an otherwise great device antiquated. Apple should know by now that it's customers are generally willing to pay a bit more for for state-of-the-art technology, so there is really no excuse for this device to NOT be the perfectly matched companion to the AC wifi capable Airport Extreme. Apart from that, I am not disappointed.

    6 of 6 people found this useful

  • 2.0 out of 5 stars

    I expected better

    • Written by from Maple Ridge

    The Bad
    --Does not play well with other routers - May or may not be related to the second issue
    --Frequently requires complete reset - Sometimes in 1 hour, sometimes 2 weeks
    --Low-to-moderate connectivity - 5 feet away feels same as 50 feet
    --5G doesn't work - Super slow and only works for about a minute, then it just hangs until next reset

    The Good
    --Super simple to setup
    --Compact
    --Generally has enough bandwidth for Netflix (only on 2.4ghz)

    Overall Experience : Disappointing
    --Barely an improvement from the dumpster router it replaced.
    --Gave me a lot of grief. Took a lot of effort to achieve stability, I suspect this is caused by non-apple routers in the network.
    =============================
    !---------- USB IS PRINTER ONLY ----------!
    !----------- NOT FOR STORAGE -----------!
    =============================

    12 of 16 people found this useful

  • 1.0 out of 5 stars

    Almost never works - audio drops constantly!

    • Written by from Plano

    I bought the 2nd gen because Apple kindly stopped allowing my to connect to my old device so I can no longer configure it. I've tried every setting but my Mac can rarely connect to this new one. My iPhone and iPad can find it easier but the audio drops every few seconds making it completely useless. All other devices I have can connect just fine to the network. Online help is useless. I'm returning it.

    11 of 18 people found this useful

  • 2.0 out of 5 stars

    Express Depress

    • Written by from Portsmouth

    I love all things Apple--till now. Bought to replace an oldie but goodie Netgear router for wifi for my Imac, Macbook and iPhone. Out of the box, despite numerous tries, Express simply would not connect. Spent two hours with my Cox cable tech, the local Apple Retailer (where I bought) it, and AT&T (for my M-Cell booster), plus Mac online help. Kept getting a flashing amber light indicating no connection. Unplugged, re-plugged all connections, etc. Flat out refused to work. A possible, maybe, problem might be compatibility with AT&T M Cell, but still not sure. What I am sure is that in between attempts I reconnected my old Netgear router and it worked--and still does. Had to return Express. I dunno. I really wanted it to work.

    9 of 9 people found this useful