• 1.0 out of 5 stars

    AWFUL! Needs to be redesigned ASAP

    • Written by from Pittsford

    An expensive POS that needs to be replaced annually. It's useless when the exterior breaks and the wires fray. Also,the power adaptor is big and bulky. When I use the extension cord, which is frequently because the actual cord doesn't reach anything, it's obnoxious to have a large square in the middle of the cord. It weighs it down & it's not functional. How many reviews will it take till you make a half way decent product?

  • 1.0 out of 5 stars

    Back to the PC

    • Written by from Anthem

    After over a decade of exclusively purchasing Apple products for their quality and ease of use I am heading back to the PC.

    Poor quality in a component as critical as power is inexcusable and the design flaw is obviously intentional.

    My wife and I have three children and all have a MacBook, we are now down to own power cord and have already replaced two other cords. Six out of seven cords have gone bad and I will not purchase another. I was reading these reviews to see if Apple ever responded. The only thing to salvage my view of what Apple is becoming is doing the right thing and providing a solution for its customers.

    I will have fond memories of the joy I had when I switched from PC to Mac; I could not believe how easy it was. Preloaded software, no boot disks, never had to defragment the hard drive, etc. it just worked. That was a long time ago and their are a lot more competitors out there now, so goodbye Mac it was fun while it lasted.

  • 1.0 out of 5 stars

    Too bad we can't give a rating of 0 stars

    • Written by from St. Andrews

    This is second charger of this type I have had to be for my kid's PowerBook, the original and its first replacement failing within 10 months of purchase, amounting to a charger cost of £5 per month so far. The cable strain relief at the base of the outgoing DC cable is poorly designed and not fit for purpose. Put simply, it is not long enough and therefore the cable insulation breaks down where the cable attaches to the power supply. At £65 this design fiasco is overpriced compared to its price in the US, even accounting for the exchange rate and taxes. Moreover, it is unreliable to say the least [note my first way of wording it was rejected by Apple due to expletives]. All Apple have to do is to redesign the plastic cable strain, extending it a few more millimetres, and the cable would be much more robust. More than 200 people have rated this charger as 1 star in the UK, and more than 1000 in the US ('1k+'). Yet Apple seems blissfully unconcerned.

    I wonder how long it will be before the poorly designed cable strain relief fails - creating a short circuit - and causes serious injury or property damage through fire. Moreover, there are irresponsible YouTube videos showing how to 'repair' the cable that are outright dangerous.

    Apple: are you going to listen to your customers and redesign this thing [again, my first use of language was not accepted by Apple due to expletives] or are you content to make your customers furious?

  • 1.0 out of 5 stars

    The worse quality compared to any other computers!!

    • Written by from Helsinki

    The overall quality of this "power adapter" is the worse from any laptop that I have owned or had to work with before. I tried to protect the cable all the time, especially the part near by the body of this adapter and broke exactly there. First, the protection white cover broke and then it burn all of a sudden, while plugged. It was incredible!
    I used to have a very cheap laptop before (worth of 250 euros) and treated the cable with less attention and care than I did for this MacBook Pro and the charger is still working after 7 years of use.
    Bad and poor quality. Worse than any Chinese cheap product. Shame on Apple!
    It's not worth not even 1 star as it shows, but this system obliged me to "rate" at least one star in order to publish my text.

  • 1.0 out of 5 stars

    I Am Buying My Third Charger.....

    • Written by from Indianapolis

    Yes the new design is better than the old one but I still have problems with the cord. The extender works just fine but I am now buying my third charger because the power adaptor keeps going out. I love my Mac and Apple prodicts but thereis defiantly room for improvement for the chargers (Macs and iPhones).

  • 1.0 out of 5 stars

    Seriously Apple????!!!!!

    • Written by from Kilcock

    Just bought my third charger in the last two years. The first one that came with the laptop severed near the adapter box (if that's the right term for it) and they wouldn't replace it because my warranty had run out. Now this one has disconnected itself from where it plugs into the laptop.
    I'm so sick of having to buy these things. I expected better from apple. Really disappointed

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Very disappointed

    • Written by from Edmonton

    Pretty soon I'll need to buy a fifth adapter in as many years of use. Same as what everyone else is saying. The rubber coating starts tearing at the base of the magnetic connector (one time it came apart completely). Then the wires fray and you can bet it'll be game over in days or weeks. This is all from normal use. The first time I had this problem, the Apple Store clerk (oh pardon me, genius) told me it's because I was twisting and turning the cord and that the MacBook Pro is meant to sit still at the same spot for years on end. Which is ridiculous. Of course I move it from sofa to work table to bedroom, travel with it, etc., all just normal use. I certainly don't twist it and turn it. No matter how gentle I am, no matter how hard I try not to cause any tension in the cord, the same thing happens again and again, making the MacBook Pro several hundred dollars more expensive than the list price.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Terrible, Poor Quality Product

    • Written by from Beaverton

    I have now gone through 3 of these adapters for my MacBook in 2 years. And I'm not abusing them in any way. They sit plugged into my desk and stay there. So there really isn't any wear on them. All three adapters have come apart where the cord meets the plug for the computer (hope that made sense!). The first adapter was covered by my AppleCare and was told that I probably somehow ended up with a defective product. That adapter lasted about 6 months before the same thing happened again. Of course it was less than a month after my AppleCare expired, so I had to pay for the replacement myself. Now, about another 6 months later, I am going to have to buy yet a 3rd adapter. At $79 it is far too pricey to have to keep replacing them every 6 months. I think I'm going to investigate an after market adapter and see if I can find a better quality product. I would have expected better from a company such as Apple. Very disappointing.

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    Garbage :(

    • Written by from Boulder City

    My MacBook Pro is not quite 4 years old, and here I am, preparing to buy the 4th power adapter for it. I bought it in England, and when I moved back to the US 6 months later I used it with a plug adapter and wasn't too surprised when it stopped charging after a few months. Before that the wires had frayed at the base of the magnet connector. It was within the 1st year, so Apple replaced it for free, with a US Power Adapter. The following year, after about a year, (the wires having begun to fray at the same spot long since--seems to be a separate issue) the cord broke off from the magnet. I could still push the pins in and get a charge, but they didn't stay long. I even superglued it once or twice, but eventually it just didn't work any more. The exact same thing happened to this one not one year later. Fortunately I had bought the Apple Care plan, so Apple replaced those last two adapters without charge. Last night the same thing happened to my 3rd one. The cable just pulled free from the magnet, pins attached (wires had begun fraying long ago). This one isn't even superglue-able. Apple Care is expired, I'll shell out the money for a 4th adapter, but I'm really disgusted with this yearly hassle and expense. Apple can do much better than this!

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    Apple gets an A+ from Evil University!

    • Written by from Fairfax

    Our family has 4 laptops and two desktops - the desktops are the only computers with power cords that don't fail on a regular basis, requiring new cords at approximately $80 / unit. Well played, Corporate Overlord!

    14 of 14 people found this useful

  • 1.0 out of 5 stars


    • Written by from Singapore

    the magnet part (the plug to your laptop) KEEPS DISCONNECTING WHEN IT MOVE MY LAPTOP (sorry for my bad english, I'm asian)

    13 of 13 people found this useful

  • 1.0 out of 5 stars


    • Written by from Kailua

    I've got to replace this thing again. It's fraying at the base of the charging cable near the adaptor. I still have my dell charger from 2001 and it's traveled all over the world...I don't even take this one anywhere. This is my 3rd charger and I'm obviously not happy I have to buy another. Apple...please find another supplier.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Horrible Power Adapter

    • Written by from Aubrey

    I am onto my 4th or 5th charger.. i honestly lost count. this is ridiculous!!! My most recent issue is the magsafe part has seperated from the rest of the power cord and i have to take a sharp item to pry the magnet off of the computer to attempt to fix only to have it spirit again!!! this is the worst design ever!

    16 of 16 people found this useful

  • 1.0 out of 5 stars

    Great laptop worst charger

    • Written by from San Diego

    I have no complaints with my MBP. It runs great but charger is of very poor quality. Insulation near connector is peeling off and exposing the wires. Is there any easy solution than spending another xxx $? I tries electric tape but it only works for 3-4 weeks.

    22 of 23 people found this useful

  • 1.0 out of 5 stars

    Overpriced for the durability

    • Written by from Lemberge

    I'm on my third adapter and all of them are worn prematurely. The cord wears out at exactly the same spot, ie at the connector. I take good care of my expensive Apple gear, I never twist or stress the cord and I don't even use it outside of my home. Given that this happens over and over again this is clearly a design mistake. Unforgivable for the price Apple asks.

    27 of 28 people found this useful

  • 1.0 out of 5 stars

    Not a good charger, but its all we can use

    • Written by from Birmingam

    3 Chargers in 3 years. These are very expensive. Can't you design something that will last long term or lower the price?
    I have never had to replace my chargers on my non-mac computers even after 5 years. (A Toshiba laptop I had for example)

    I will be getting Linux and other hardware when this computer or charger dies again. I've never had this problem with other company's products.

    23 of 24 people found this useful

  • 1.0 out of 5 stars

    worst power adapter ever

    • Written by from nashua

    If you're lucky this adapter will last 6 months in normal use. You can buy a $300 PC laptop and it will come with a better adapter than this. I have owner at least a dozen PC laptops and I have never had a failed power adapter. Apple, however, with $200B in the bank cannot manufacture a product that would work better than a $20 knock-off you can get on ebay.
    Just because of this adapter alone, I will not be getting another MacBook when my current one dies.

    15 of 17 people found this useful

  • 1.0 out of 5 stars

    I join the bandwagon: onto my 4th charger

    • Written by from New Rochelle

    Needless to say, I again purchase a charger for the fourth time! I went to the GeniusBar today, and had it replaced for $61, since they let me keep the adaptor that I had before. But it's the same defect: the cord near the base of the charger disintegrates and exposes the wires. I've had my Macbook for 6 years now... What can I do, but shell out some more bucks...

    37 of 37 people found this useful

  • 1.0 out of 5 stars

    Add your voice. Start a movement.

    • Written by from Ashland

    I am chiming in on the lousy durability and have voted 'yes' on the helpfulness of each poor review for the last couple months. We have to raise our voices somehow. C'mon, Apple. Show your consumers the love you spend so much time and money cultivating.

    42 of 42 people found this useful

  • 1.0 out of 5 stars

    Not worth the $80

    • Written by from Jacksonville

    NOT WORTH THE $80. My second charger decided to stop working after just over a year of use. I am about to purchase my third charger in less than four years which is absolutely ridiculous. I love my Mac and iPhone but the charging cords sold with Apple products are absolute garbage. These chargers are not of the high Apple quality I have come to know from their other products.

    37 of 37 people found this useful