• 1.0 out of 5 stars

    power cord is coming apart

    My power cord seems to suddenly have developed frays and torn around the edge where the wire joins to the plug, and no longer charges (and my laptop is not old), so I came onto the website to see how I could get a replacement and am astonished to see all these awful reviews on here! Can it be true that Apple has been making this shoddy product for years and been receiving bad reviews from their customers for years and still hasn't improved the cable?? And it's so expensive too! $80 that I have no choice but to pay, for something that looks like it's not going to last at all, according to all the reviews on here… I was going to say why haven't they fixed this issue yet, but maybe I've just answered my own question.

    Terrible weak product, please make it stronger

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    What the fray?

    I've been a loyal Macbook user for four years. I have bought at least 3 power adapters in that time frame. This morning, my 4th power adapter finally frayed to the point where when I removed the adapter from my Macbook, the cord literally snapped in half at the top. I would give this product a zero star. The price is too high to have to replace it every 12 months. Apple, you need to step up your game.

    17 of 17 people found this useful

  • 1.0 out of 5 stars

    Went out

    The power adapter to the computer died and I now can not charge my computer….considering this computer was over 1000, it should last a very, very long time. I'm not happy.

    10 of 10 people found this useful

  • 1.0 out of 5 stars


    I am purchasing my 3RD CHARGER in less than ONE YEAR!!!!!!!!!!! This is unbelievable. They just randomly break for no reason. I put little wear and tear on them, so it's not like I'm dropping them from the ceiling or throwing them around. There needs to be a better way to go about this. My Apple loyalty wears thin when I realize the amount of money I am wasting on chargers. If it wasn't a completely necessary item, I would certainly not be buying it again.

    17 of 18 people found this useful

  • 1.0 out of 5 stars

    Magsafe Power Adapter is UNSAFE and extremely poor quality

    I bought a MackBook Pro in June 2013. After little more than one year, and no unusual pattern of use, the change cable frayed, and the electrical cables started to become exposed. One year! And this product is called Magsafe! The fraying is now so extreme that I have to purchase a replacement, at the exorbitant price of $79.

    18 of 19 people found this useful

  • 1.0 out of 5 stars

    Apple, apple, apple..

    After seeing so many horrible reviews on their website you would think Apple would have finally solved the problem of their power adapters not lasting. NOPE! 3 years of owning my Macbook and 3 chargers later... This time, I was at 30% battery when my charger decided to stop working the night before the due date of a big presentation. Keep in mind it's 11 PM and $80 is usually out of the typical college student's budget. Thanks, Apple, for adding even more stress to my college life.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    i have to get my 5th charger for my 3 year old laptop

    ive only had my macbook for 3 years and for the 5th time im going to have to drop a bunch of money on a new charger. its frustrating because my chargers rarely move unless im cleaning other wise it is always in the same place. they simply dont last and are too expensive for the quality. i would feel a lot less cheated about paying $80 for a charger if it lasted more than 5-6 months.

    19 of 19 people found this useful

  • 1.0 out of 5 stars


    I'm fairly confident, after reading many review, that EVERYONE is having the same issue, Apple.


    I am about to have to buy my THIRD charger. THIRD. I should be able to have one, MAYBE two chargers for the life of my computer.
    Not only have I already had to have my battery replaced, now I have to buy YET ANOTHER charger for my Macbook pro. This computer isn't even that old. It doesn't matter what you do with this charger, unless you put it on a shrine and bubble wrap it, it isn't going to last very long.

    Apple, help us out here.

    Be better.


    Not buying another one of these cords.

    21 of 21 people found this useful

  • 1.0 out of 5 stars

    "Apple, learn what good customer service is!!!"

    Apple's chargers are the only electronic chargers I have ever owned that break! And this one is the worst! Owed my Macbook pro for 4 months before this charger broke, and I am extremely careful with my cords. Looking at these reviews, I can't believe that Apple has received these complaints for 5 years, and they STILL refuse to fix it!

    I've been a HUGE Apple devotee for years, but it looks like I'll be going the PC route. I refuse to pay even $30 for a charger that will only break within a year.

    16 of 16 people found this useful

  • 1.0 out of 5 stars


    I can't believe you are still charging so much for such a terribly designed cable. Yet here I am, buying a replacement. I pretty much have to. What a sham.

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    Where's the Apple quality?

    Mine lasted a year and a half then simply stopped working. Not sure how apple can make a product that's failing a lot of people this badly.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Power Adapter is garbage

    I have been through 3 of these in the last 3 years. I wrap it up exactly like the guy in the store showed me to minimize wear. Unless you leave this thing stationary it will break.

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    Innovate This


    Do better.

    It's great you're focusing on better iMacs/iPads/iPhones, etc. but please change this. Focus on this. Please.

    I have to buy my FOURTH charger soon.

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    Just paid the annual Apple tax

    In 4 years this is now the 3rd power adapter. When this Macbook dies i will not buy another Apple product to replace it. This adapter does not last. It breaks and after a while wigggling of the cord does not match the image of a good quality product that we are paying a premium price for.

    17 of 17 people found this useful

  • 1.0 out of 5 stars


    In terms of computers and electronics Apple is top dog, but I can't handle the frailness of their chargers!

    I have bought chargers three times in the past year for all my apple devices (Apple iPhone, Apple Tablet, and Apple Macbook Pro) . It's expensive for no reason and the quality of the rubber covering and metal underneath are damaged too easily.
    Apple really needs to do something differently going forward with their designs because if not I will have to invest my money elsewhere.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Sit on it if it doesn't charge!

    This trick works for my 45W adapter that came with my MacBook Air.

    If you try to charge but it doesn't charge or light up, you can unplug the charger from the outlet (you don't need to unplug it from your computer) and LITERALLY SIT on the charger for a couple of minutes and then try charging again.

    This method has kept me from buying a new charger for over two years since it "broke'! works 100% of the time for me when it refuses to charge.

    So, if you think your charger is broken, give this tip a try. You'll save some $$$

    10 of 12 people found this useful

  • 1.0 out of 5 stars

    Charger is GARBAGE

    Worst design!! Cord is breaking AGAIN!!! If Apple can't get a better design soon, then I'm done.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Fire Hazard!!

    I couple weeks ago I noticed a burning smell. After getting up several times and scoping out the house, I finaly realized that it was my charger. The wires had frayed and were melting the plastic around them. I can still get my computer to charge a little (out of sheer desperation) by pushing the wiring together, but it is so dangerous that I cannot leave it unsupervised. The white plastic around the wires is melted and brown in color. So dangerous and poorly designed.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    About to buy my fourth...

    This is a cheaply made laptop charger. I take good care of my chargers, yet somehow they all have stopped working on me and I am now about to buy my 4th charger. This is ridiculous. This is obviously planned obsolescence from the company. It's really too bad I love your operating systems.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    How Can Such a Vital Yet Consistently Failing Accessory Go Unfixed?

    How many of these poor reviews need to be written by loyal customers? My adaptor almost burned my house down. Not kidding. Smoke and sparks. And I have to cough up $80 on the exact same piece of equipment? That's not just uncool, it's scary.

    13 of 13 people found this useful