• 1.0 out of 5 stars

    4 power adapters in 4 years

    • Written by from Elyria

    These things should be buy one get one free. They suddenly die, seemingly on queue, after 1 calendar year. We just got our 4th in 4 years. We have two Lenovo laptops, neither of which have ever needed an AC adapter replacement (one is 6 years old). The quality of this product is an embarrassment. Apple needs to step up their game by an order of magnitude.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Poor design.

    • Written by from lexington

    Second one to unravel at the connection point then stop charging. A replacement for that end, while keeping the existing power block, is well overdue given the poor design of this critical part.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Poor Quality

    • Written by from Markham

    This charger broke within a couple years of purchasing my macbook. It gets extremely hot and the cord has frayed, causing me to have to shell out money to buy a new one. I'm very unhappy with the quality of Apple products in general lately as I have had to fix my laptop 3 times since buying it even though I treat it like gold.

    5 of 7 people found this useful

  • 1.0 out of 5 stars

    Poor quality and way too expensive

    • Written by from Los Angeles

    Ordinarily, the quality and workmanship of Apple products is very good. But these magsafe power adaptors are very poorly constructed. The thin weak wire coming out of the adapter (that connects to the laptop) is attached to the adapter through a long rigid mounting, which causes the wire to always break after a few months. This is a long standing problem with these adapters and Apple needs to fix it if they're going to charge $80 for these things.

    10 of 12 people found this useful

  • 1.0 out of 5 stars

    These Power Adapters Have Ruined My Mac Experience

    • Written by from Stone Mountain

    I love my mac... EXCEPT these power adapters. I'm on my third. They only last a couple of months. Around a year at the most. Apple, you need to replace these with something sturdier. If you can't come up with something more durable, I will be forced to switch to a Dell.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Does not last

    • Written by from Cumming

    I am on my second power cord. Both have separated where the thin cord meets the power adapter. I am very disappointed because the power cords are expensive to replace and it is looking like it will be $79 every few years to replace. I read the troubleshooting article about strain relief and it doesn't even make sense for the place my cord has separated. There is never any strain on that part of the cord, it sits flat on the floor with plenty of slack in the cord. Please reinvent the power cord so it will last longer.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    So tired of replacing these chargers

    • Written by from Shelton

    I feel like I just replaced this charger and now I need another, because once again it has cracked and is no longer charging my MacBook. I've tried reinforcing it and preventing this, but nothing seems to work. Very poor design, but obviously Apple knows that with the 1,000+ 1 star reviews. Disappointing.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    power adapter breaks too easily, needs re-design for sturdiness

    • Written by from San Rafael

    I purchased a power adapter less than a year ago and I already need to replace it because it broke near the port. This will be the 2nd time I have needed to replace this. If you are going to charge $79.00 a pop. + tax I would at least like to feel confident that I have purchased a quality product that will last for the life of my computer. I have always been a fan of Apple, but my opinion of some of your recent products is starting to lessen. I don't want to see this company become like all the others that place profits before customer satisfaction.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Pathetic quality

    • Written by from Gzb

    This is simply rediculous. This is the second L-shape Apple 60W Magsafe Power Adaptor which has stopped working. I have macbook pro since past 3 years and had to purchase an additional adaptor. The second one also stopped working.
    Apple should either work on its quality or should provide a free replacement service. After investing this heavy amount to own a macbook pro, if I have to continue purchasing (must say) expencive adapter every year, its not worth it.

    Can apple please do something to rectify the issue, without charging a heafty amount of money from customer's pocket.

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    Onto my third...

    • Written by from Royal Oak

    Like some of the other reviewers, I have had to replace my power adapters every 2 years as well. It's getting ridiculous. I know Apple can design one that doesn't fray and come apart so what's the hold up?

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Terrible product!

    • Written by from Roselle

    Apple, what are you doing? Products used to last. This "newer" 60W MagSafe Power L-shaped Adapter lasted two years exactly. Two years!!! Does this mean I have to purchase adapters every two years now? It's ridiculous that they cost $79! I still have the original iPod and iPhone adapters and they're still going strong. How about improving this product? So disappointed with you. Is this how you treat your loyal customers? Listen to us!

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Worst Design

    • Written by from New milford

    I love apple products and thought it was me who was twisting the cable. But this is you Apple. It is a pathetic design .
    and they asking me to pay $79 to replace it.I don't know how many other reviews apple would need to realize it that it is their issue.So many people cannot be so wrong. Apple you need to think.I have no other choice rather than 1 start at least.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    60W OR 85W

    • Written by from Saint Cloud

    The one i have now is 60W and unfortunately i have to replace it for the third time. Is the 85 W will work on it. Kindly let me know if anyone experienced that.


    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Difficult to use, breaks often, and costs a fortune

    • Written by from Hixson

    The grip for the plug that goes into the wall is tapered and slick. That makes it hard to unplug, as it takes a very firm grip to keep my fingers from sliding off.

    The end that plugs into the laptop is also difficult to grip, because it is rounded and tiny. I have to try to wedge my fingertips/fingernails between the adapter and the laptop to unplug it. It's a pain in the neck.

    Like many users, I have already had to replace my adapter twice because the cord frayed. I didn't abuse the first cord at all, and I was very careful with the second one.

    As if the cords aren't bad enough to start with, the last one keeps trying to twist so that the adapter points at the ceiling instead of at the laptop. I have to twist it to plug it in, which can't be good for it. I tried turning the box (in the middle of the cord) up on end to force the magsafe end to go in the right direction, but then the cord coming out of the box sagged, and it was a pain to keep the box from falling over.

    This adapter is a piece of junk that needs frequent replacements to the tune of $80 a pop.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    if I could give this product 0 stars, I would.

    • Written by from Boise

    This is literally my 5th charger that I've used for my macbook. I take very good care of my charger. I wrap it when it is not in use, and I make sure there are no kinks or bends in the chord. my chord is not frayed and none of them have been, and they KEPP BREAKING.
    it is absolutely ridiculous. I've bought 4 new chargers, and I'm absolutely tired of it.
    If I could give this 0 stars I would.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    Bad product

    • Written by from Tel-Aviv

    Got broken after several months of use, and since than every 3 months

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Form over function

    • Written by from West Haven

    When buying a MacBook or MacBook Pro, be sure to add the cost of three or four power adapters to the total cost of ownership. In as short of a time as a few months, the rubber on the wire starts to disintegrate, and then the wire frays, and then you need a new adapter. I've started wrapping the wire near the MagSafe connector with electrician's tape as soon as I buy an adapter as a preventive measure.

    Advice to Apple: use a thicker, higher quality wire wrap that will last more than a few months. You know, like the wires on PC laptop power adapters that cost less than half the price of an Apple adapter!

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Defective product

    • Written by from Brookfield

    This is the 3rd charger I've purchased for macbook I've had for 5 years. It is the worst, the others had worn out cord connections, and eventually didn't work, this one surges and turns my computer off and doesn't work with no fraying of the cord connections.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Agree with Poor Design

    • Written by from Muncie

    I am very happy with my Macbook, which has lasted over 6 years and still serves it purpose. As far as the charger goes, however, I believe this is the third time replacing it with what I would consider normal, every day use. The cord has come apart at the magnetic connector once again, and electrical tape helped for a while, but it is time to give in to purchasing another one. $79 is VERY expensive for a charger - I think I will definitely look into upgrading my laptop in a year in the nearer future and hope that the issue has been resolved in the newer models. I didn't realize this is so common until reading the other reviews.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Pretty poor

    • Written by from Croydon

    The only thing I am pleased about is that I am not the only one having issues! I don't use my MacBook all that often, and STILL am having to replace my second charger. Rubbish Apple!

    8 of 8 people found this useful