• 2.0 out of 5 stars

    Power Adapter Melted??

    • Written by from Madison

    This is my 1st apple product EVER, but after years of dealing with PC's only lasting 2-3 years, I shelled out the almost $2,000 to buy a MacBook Pro. I've had it just 2 years, & tonight when I went to charge my laptop, it wouldn't charge. When I inspected the charger, the cord that goes into the charger/part you plug in, was melted away on one side, with the wires exposed. I never wrap the cord, as I only use my laptop in the house. It's not left plugged up when not in use. And to the tune of $80 I'll have to somehow come up with in the morning, as my laptop is essential for both my company and I'm in school full-time. You would think as much as Apple charges for their products, they could make a charger that doesn't melt, posing a potential fire hazard.

    4 of 5 people found this useful

  • 2.0 out of 5 stars

    My Charger is a Goner.

    • Written by from Muncie

    I've had my charger for two and a half years at this point. I have had multiple friends with a macbook have their chargers stop working (more than once) so, I made sure I was very, very careful with my computer charger especially when putting the charger in my computer bag. Yet, a small slit managed to develop close to the wall plug end of the charger. As the slit continued to grow, my charger began to develop a short in the cord. To try to stop the slit from growing, tape was applied. Soon after tape was applied the charge no longer worked.

    I would understand if this was a rare occurrence for this charger but this has happened to several individuals I know. Apple, please change the design and/or material that continues to damage easily and cause the wires to be exposed.

    5 of 5 people found this useful

  • 2.0 out of 5 stars

    Questionable Quality

    • Written by from Plymouth

    The original Magsafe charger ("T" style) for my early 2008 Macbook Pro held up pretty well. It lasted about 5 years with some heavy usage and travel. It finally quit charging, although it would still run the computer. So I bought a replacement ("L" style) from the Apple store near me. Less than 9 months later, that one had melted near the charger. If I need another one, I will definitely look to see if I can find one that has the "T" style connector. The current one is garbage.

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Really bad thin cable

    • Written by from New York

    Thin cable started tearing from both ends as well as middle section after 4 months of use

    8 of 8 people found this useful

  • 2.0 out of 5 stars

    power adaptor failure

    • Written by from forest hills

    I love the high quality of Apple's products. Unfortunately, the power adaptor is one of the few exceptions .
    I have a macbook bought at 2009. Until now I have replaced the adaptor 4 times. Every adaptor lasts only 1-2 years.
    I have engineering background. There is a very apparent mechanic design issue : " tail wagging the dog". The cable connected to macbook is thin and long. The transformer connected to the outlet is bulky and heavy. Any twisting or sudden movements of the cable will cause the " tail wagging the dog" effects , which , of cause , will damage the cable connection. This seems a long time problems. The adaptors should be back the drawing board. Hope Apple will improve it soon

    9 of 10 people found this useful

  • 2.0 out of 5 stars

    2nd power adapter in 4 1/2 years

    • Written by from Portland

    The charging function has always worked great, but the cord from the brick to the MacBook seems weak and the rubber sheathing frays. The first replacement was done under AppleCare when the MacBook was about 2 years old. Now, 2 1/2 years later, it's happened again. This adapter sits at home, I don't wrap the cord around the little handles, I always disconnect it by grabbing the MagSafe connector, yet the fraying just happened. I take care of my stuff, and I think Apple made a mistake here with either design or materials.

    I'm not going to quibble - $79 over 4 1/2 years isn't a big deal - but based on the distribution of the ratings of these reviews, I'd say there's a problem that Apple needs to address.

    4 of 5 people found this useful

  • 2.0 out of 5 stars

    Worst Laptop Charger

    • Written by from Spring

    I used to be a PC user and I've never had to replace a charger until I bought a MacBook Pro. The charger that came out of the box was too short so I would always trip over it. As a result, one of the outlets in my apartment no longer works. Today, I noticed that one of the mental prongs is bent so the charger no longer fits into the wall. I went to the Apple Store and all I needed to replace was the part with the metal prongs but that wasn't an option so I ended up spending $85 (including tax) to buy the 60W MagSafe Power Adapter. This adapter comes with a longer cord that will hopefully prevent me from tripping and breaking another outlet/power adapter.

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Cord Frays easily, yet another flawed design.

    • Written by from Paradise

    I constantly recommend apple products because of the wonderful software, but the hardware and accessories are consistently garbage. This cord and charger, like previous models, eventually frayed at the junction where the cord meets the solid connector to the macbook. what did they expect would happen if they made a parallel connector where the cord can flex and be placed under extreme stress? Other laptop charger cords don't have these problems. The worst part is that apple simple ignores the problem whenever their products fail due to shoddy design. Thousands of customers are being made to shuck out 90 bucks to replace an inferior product, and apple just denies that the problem exists. Did you spend 300 dollars on apple care for your macbook? Too bad! Cords and chargers aren't covered (I wonder why). This is the sort of thing class action lawsuits are made of, and the first hint of one will see me on board. Multiple failed hard drives, cracked macbook bodies, and frayed cords. Enough with the garbage, Apple.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    the magsafe power adapter has low built in quality

    • Written by from Ernakulam

    Apple products are beautifully made but the accessories like magsafe power adapter are not good...they do not last for at least one year...if this continues i think i may have to buy a lot of charger for my laptop....i bought my laptop a year ago and the charger got complaint after six months...

    4 of 5 people found this useful

  • 2.0 out of 5 stars

    Now ordering my 3rd charger...

    • Written by from Marlette

    I am all for everything Apple - everything except these chargers. They are too expensive to be replacing all the time. I am very cautious when I am using them, but somehow the wires always end up being exposed. I am seeing that I am definitely not alone in this - PLEASE FIX THIS!

    7 of 7 people found this useful

  • 2.0 out of 5 stars

    Oh Goodness

    • Written by from Little Rock

    I have had my Macbook Pro since 2011 and I love it dearly. My sister has had her Macbook Pro since 2009. We love everything about it except for the charger. Together I would have to say that we have gone through at least 10 maybe even more chargers due to the fact that the wires come exposed constantly. We try to use them as long as possible, but once they start to spark, we are out. I don't understand.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Bad cords

    • Written by from Lake Mary

    I am about to buy my 5th charger in 4 years. My first one I had to replace because it started to fray because it couldn't handle the new silver macbooks. Then, they came out with the new expensive one so that died out after 6 months. I ended up buying a new macbook anyway and within 3 days, the charger crapped out so I had a friend who worked at apple switch the chargers out. #4 charger just crapped out on me just today and I stole my brother's charger but it is spotty too. Apple, something's gotta give.

    8 of 8 people found this useful

  • 2.0 out of 5 stars

    Why?!!

    • Written by from Richmond

    I've had my power adapter for just over 2 months and it's not even working anymore. What the heck, Apple?! Very disappointing, especially after seeing on here that I'm not the only person this has happened to. I hope you'll do the right thing and return my money or replace this piece of junk. :(

    6 of 6 people found this useful

  • 2.0 out of 5 stars

    Poor design, what were you thinking

    • Written by from Virginia Beach

    the brick itself may be quality, but the cable was definitely designed for its looks. Like literally every other apple cable i have owned, that came out in the last five years or so, they always break on the end. Today my sister came to me to charge her MacBook because her broke after being repaired for the second time. Mine was hold together with tape but today, after less than a year it snapped. I am on 3% battery, using the last 13 minutes i have (witch is impressive by the way) on telling you how much you s****. Fire someone and fix it ASAP

    12 of 12 people found this useful

  • 2.0 out of 5 stars

    I have had to replace two adapters in the past 6 months

    • Written by from Sedona

    Come on Apple - you are known and respected for your lap tops. I have been a loyal customer since 1985 (!) and always trusted the Apple brand. However my recent experience with the l-shaped power cords for the 13 " Macbook Pro has been highly disappointing and frustrating. From the reviews by other customers I read on just the first page I can see we are all disgusted with the quality and price. Twice this year the prongs for the magnetic connection have broken off! I can connect them for awhile but then the connection starts to fail and I have to grit my teeth and replace the device.

    Surely Apple could reengineer the power adapter so that it does not fray, burn, fall apart as is reported by so many loyal customers. Paying almost $90 to replace it is wearing on my patience as well as confidence that Apple stands behind its products. I would appreciate it if customer support would contact me regarding the issue.

    9 of 10 people found this useful

  • 2.0 out of 5 stars

    Way too expensive.

    • Written by from Calgary

    I've had my MacBook since 2008 and since I've bought it I've had to replace the charging cord several times. While I may not lose the charging function of the cord, it frays excessively. I'm well aware that things will grow weathered and tattered - such is life, nothing lasts forever. This is out of control though. I'm a huge supporter of Apple and their products but this is one thing that really grinds my gears. They look and act cheap but they're sure to put a hole in the average Joe's pocket. It's a shame its our only option.

    9 of 9 people found this useful

  • 2.0 out of 5 stars

    Wires inside the cable are too fragile...

    • Written by from Albany

    The magnetic attachment is the best thing since sliced bread. Saved my computer many many times. But I've used up several of these units over the years, and it's just a simple (and stupid) matter of the tiny tiny tiny wires inside the small cable breaking. And they're completely unrepairable. It's just stinging out on a very expensive power adapter. Shame.

    11 of 11 people found this useful

  • 2.0 out of 5 stars

    Bad Plastics

    • Written by from Shoreline

    After all the problems with the G4 series adapers I was really hoping you would get it right this time. Nope. Same issues. The intersection points on the adapters fail over time (fraying and splitting). I could understand a bit of wear at the insertion point for the laptop, but the terminals failed at the same rate, (the damage was identical on both ends of the adapter). I am not one of those people who pull the adapter out of the wall with a yank, most of the time my adapter stays plugged into one place. To me that means the plastics used were inferior (eroding and changing color). At $79 to replace, this feels like a kind of extortion. Very unhappy loyal customer.

    8 of 8 people found this useful

  • 2.0 out of 5 stars

    Not Durable at All - Time to rethink the design.

    • Written by from Greer

    I followed the care instructions the the letter... and yet my charger's wires became twisted and bent underneath the rubber coating. This will eventually lead to stressed and frayed connections... Not to mention this is my SECOND charger in 2 Year's time. This charger is not on par with the computer itself.

    7 of 7 people found this useful

  • 2.0 out of 5 stars

    Faulty charger

    • Written by from Sugar Land

    I absolutely love my MacBook pro! This computer is the reason that I got into Web and Graphic design, but these chargers are something else. I have had my computer for 2 years and I have gone through 3 chargers. I will admit, coming from a PC, I roughed up the first one, but I absolutely babied the other 2 and they still broke on me. I found a place that will replace my charger a little better than AppleCare would though. It's kinda like charger insurance. It's my fix until Apple comes up with a better solution. It's called mac charger replacement on FaceBook. Hope this helps guys :)

    5 of 5 people found this useful