• 1.0 out of 5 stars

    Seriously Apple, do something to fix this product!!

    • Written by from Seattle

    I will be needing to visit the local Apple store tomorrow to purchase a new power adapter. This will be my 4th power adapter in four years. The issue is always the same, the point where the brick and the cord meets breaks because there isn't enough support in the design of the connection. With the first two adapters, I thought maybe I was being too rough on the travelling and handling of them. But after babying the last two adapters to no avail and seeing the sheer number of awful reviews on here, it's pretty obvious that there is something WRONG with the design of this product. This is one of those issues that can drive a loyal customer away.


    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Buying it again....

    • Written by from Platteville

    I wish they had zero stars. I bought the last one 10 months ago. The one before that 8 months. Before that 12 months.....Well you get the idea. It frays and shreds. This one very shortly after it was purchased but somehow I limped it along. Hate it. Abhor it. Loathe it.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Fragile design

    • Written by from Merced

    I'm on my third adapter after 3 years. This is the most annoying power adapter I ever worked with. It's engineered to fail you after one year.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Apple isn't caring for customers

    • Written by from Beverly Hills

    Apple is one of the most user compatible computer companies, that said I am highly irritated that the power adapters are so shabbily designed. I have replaced mine more than I care to remember, and will be heading to the store again today to replace yet another failed charger. They almost always tear and fray in the same place, so to apple I say; "Care for your customers and hear our complaint. You employ some of the top designers, put them to work."

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    This is infuriating!

    • Written by from Williamsburg

    Apple, for the love of God, please fix these stupid adapters! I'm starting to wish this Mac had never been gifted to me for college because I flat out cannot afford to replace these every 8 months like I have been doing. These cords are trash, and I was so careful with the one I'm currently using, it's exhausting that I have to treat the charger better than the computer. I thought, "Maybe it's me," but then I came online to see that there are over 1000 1-star reviews that I have to agree with! I'd give this no stars if I could. My MacBook is lovely, but at this rate I'll spend more on the chargers than the computer is worth!

    16 of 16 people found this useful

  • 1.0 out of 5 stars

    Terrible Charger

    • Written by from Monroe

    This is by far the worst charger I have ever owned. I don't know why it's only with my 15 inch that uses the 85 watt MagSafe Power Adapter. I own a 13 inch macbook as well with the 60W MagSafe Adapter and it has given me no issues what so ever. I have gone through three of these chargers in three years. I'm going to have to go and get another one tomorrow, making it my fourth one in three years. Very frustrated with this product. They overheat and fray and discolor over minor use. The brick gets super hot even on a nice ventilated flat surface. I just don't understand why apple hasn't fixed this awful charger. And for $80? That's ridiculous.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Extremely Poor Design!

    • Written by from Pawleys Island

    The cord for this charger simply does not last. It is made to be soft and supple, which is nice as far as convenience is concerned. But it simply is too fragile. The cord quickly wears out and breaks, forcing us to buy an entirely new charger at $80 a pop! The charger is vastly overpriced and the cord is poorly designed. Shame on you APPLE! FIX THIS!

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Short Lifespan

    • Written by from Lansing

    This will be my third power adapter. All the same problem. Never even used the fold out tabs this time. Just regular use broke the thin cable. Each last about two years, I guess.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Someone let me know where to sign a petition for lawsuit!

    • Written by from Lees Summit

    I have known since I was 8 years old to not tightly wrap my my NES controllers too tightly. Dad was a responsible teacher. However, I went against my better judgement and used the fold out tabs APPLE SUPPLIES on the charger to neatly coil the smaller wire.

    This destroyed my charger. This destroyed two chargers for one friend, a charger for another, and yet another charger for a third friend.

    To charge $80 for a replacement and not offer a lifetime guarantee (with stipulations of abuse of course) is UTTERLY RIDICULOUS at BEST, and racketeering at worst.

    I love my Macbook Pro, so I am forced to buy a new charger. Thanks...

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Dead after only 2 years

    • Written by from North Chesterfield

    My adapter died after only 2 years 2 months of use. Unlike a lot of others, I didn't have any cord fraying ~ it just died without warning. I use my computer daily, but it travels only minimally (less that once a month) so the power adapter stays stationary most of the time (ie. no abuse issues). It is unacceptable to have to replace the adapter at a cost of nearly $80 after only 2 years of use.

    7 of 7 people found this useful

  • 2.0 out of 5 stars

    2 Stars because it lasted so long

    • Written by from Edmonton

    I've had my Mac for almost 6 years now and my original adapter just died. It was a little weird because it got so hot it melted and came apart. I'm a little annoyed to learn these are so expensive but I need one so I'll have to buy it anyway...

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Terrible quality

    • Written by from Brooklyn

    This is the third power adapter that I buy for my MacBook Pro. They all break from the same point due to a bad protection for the thin cable in the unit. Hundreds are poorly reviewing this product and suggesting to improve its design. Come on, Apple. Start listening.

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    Nobody cares, but here goes

    • Written by from Clarksdale

    Despite the fact that Apple seems not to care about over 1,000 one-star reviews, I'll add mine, if for nothing else than to vent. I have never had a power cord fail on any other computer or tablet before my MacBook Pro. Like others, when I pay $2,000 for a product from a company such as Apple, that is supposedly all about quality and design, I am more disappointed than I would be with a lower quality product when it fails (for example, if my Chromebook cord died, no big deal, the whole package is less than $300). I am now going to have to purchase a second power cord for this computer. Compounding my annoyance is the cost of the cord. It defies logic that after years of issues you are still charging $80 for a piece of junk. You might repair the ill will by cutting prices or re-designing this item. It's a bad move to both ignore even small issues (it's obviously highly annoying enough to many people to lead them to leave a comment) and compound it by not fixing it and by continually overcharging your customers. You don't want people to start lumping you in with AT&T and Wal-Mart in their feelings about your brand, but that is indeed what happens when you disregard this sort of thing and ignore it. When I buy Apple, I expect quality. You have failed. When I replace my computer, I don't know if I'll get another Mac.

    18 of 18 people found this useful

  • 1.0 out of 5 stars


    • Written by from Watertown

    I need a new adapter because my second one just ripped.... The first one I got that came with the computer lasted me about 2 years and this one only 6 months. The rubber ripped and the cord is fraying and started overheating about 2 months after I got it. The first one ripped in the same spot and burned through the rubber, almost starting a fire in my house. I'm angry the price is so high for these...I'm desperate because I'm a college student and I need my computer but I'm going to look for 3rd party adapters..... Really disappointed Apple .......

    14 of 14 people found this useful

  • 1.0 out of 5 stars


    • Written by from Louisville

    These chargers are outrageously expensive and they break so easily! I already have had one replaced and now found out today that even after all my care to ensure this didn't happen again, this poorly made product has broken again!! Frustrated!

    17 of 18 people found this useful

  • 1.0 out of 5 stars


    • Written by from Cork

    On my 4th power supply for my macbook pro.... cable keeps breaking at same point leaving the power supply unit.... Apple wake up an listen to your customers.... this is a flaw in the design ..... If I could give a minus in the star rating I would!!!!

    23 of 24 people found this useful

  • 1.0 out of 5 stars

    Horrible as always.

    • Written by from Trenton

    I have used apple laptops for almost 10 years and every two years the power the cord fails. If all else fails in life you can guarantee the cord won't fail you in it's suckiness, thanks for nothing apple. If I didn't like your operating system so much I'd get stop purchasing your laptops quicker then I could blink especially since their quality seems to be going down hill. My last laptop lasted 6 years before it began to fail. My current laptop is nearing three years and failing. It needs a new battery and goodness knows what else. I am looking at a 500 dollar repair bill. Hey apple you wanna pay my bill? Again thanks for nothing.

    15 of 16 people found this useful

  • 5.0 out of 5 stars

    Love my power cord

    • Written by from Takoma Park

    I dont understand all of these negative reviews. I purchased my Macbook 3 years ago and this would be the first power cod that I had to purchase, people have to realize that things happen and no matter how pricey the item is its not perfect. I'm pretty sure in a lifetime you will replace a phone, an extension cord, a hair dryer etc. so to just come on here a make these silly complaints about a cord is ridiculous. Once again I don't have any problems with mine so thanks Apple for making such a wonderful Power Adapter.

    1 of 27 people found this useful

  • 1.0 out of 5 stars

    Having To Buy My 4th Adapter

    • Written by from Highland Park

    As stated in previous reviews, these power adapters are the worst. I'm going to look for 3rd party adapter.

    13 of 14 people found this useful

  • 2.0 out of 5 stars

    Wire on power cord burns out from bending.

    • Written by from EASTHAM

    This is such an obvious design flaw. It is amazing that Apple doesn't do anything about it. We have had more than one Power adapter go bad because the thin cord breaks where it meets the white block. Other electrical cords like this have an inch or two of soft rubber or plastic to help absorb the stress on the wire. I just took about two or three inches of 2" wide clear packing tape and wrapped it around the base of the wire where it meets the block. I can already see that the stress on the wire will be alleviated. This cost me basically nothing. No reason I should have to cobble together a fix like this to a high-end product that should have the solution built in from the beginning.

    Also doesn't always connect to computer without some wiggling back and forth to get connection light to come on.

    17 of 17 people found this useful