• 1.0 out of 5 stars

    Failed after 14 months

    I put up with all the "quirks" of this monitor as listed in many of the above reviews, but at 14 months (two months after warranty expiration) a 5-inch wide green-ish band appeared on the middle of the screen from top to bottom. Substituted other Macbook Airs to rule out a graphics card problem, changed the monitor power cord, etc and the green pixelation band kept reappearing. So now I have an expensive and worthless piece of junk. Not since I had a Time Capsule that turned into a brick have I had such a poor quality product from Apple. I will look elsewhere for a replacement.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Worst Investment Ever

    It saddens me to write this review, but it must be done. I purchased my Apple Thunderbolt Display in late 2012 to improve my photo editing on my Mac Book Pro. I loved the large screen, clarity and color. The monitor worked great until late 2015 (3 years later). I would be in the middle of working and the monitor would suddenly go black. After unplugging everything and restarting, it would eventually come back, but it did this randomly for months. At other times, the monitor would suddenly dim and I could not get it to go brighter even with the brightness setting all the way up. After troubleshooting tips from online forums, I decided it was time to take it into the Apple Store for repair. They ruled out the power supply first, then the logic board, which left one thing; the LCD Display. The cost to replace this is almost $800!! I would be an idiot to pay $800 to repair a $1000 monitor. When one pays $1000 for a monitor, you expect it to work longer than 3 years. I own so many Apple Products and have been happy with them up until this incident. This monitor is not worth the money. Do some research online and you will find that there are a lot of complaints/requests for help in the forums. I am a small business and expenses like this are not taken lightly. I will be replacing my Thunderbolt display with a much more affordable non-Apple product. Thanks Apple!

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Big Fail, Apple

    I have a 27" non-Thunderbolt display. It's four years, two months old. It failed, with the power supply buzz that's been so widely reported. The Apple Geniuses told me it would be $700 to repair it. Seriously, guys, that's a $175 part. The shiny screen looks good if you don't have to work on it all day long. I love the design of this display, but the technology is outdated, and poorly designed. Many reports of these displays failing. I did not buy another one. I bought a cheaper Asian display, with a matte screen. The color is as good, the design of the unit is not up to Apple's standards, but it cost less than half of the Apple monitor.

    Apple needs to up their game with this monitor. It should be 4k, with a matte screen, more suited to professional use. But this isn't their core market anymore, so they really don't give a rip. Unfortunate. I've been an Apple fanboy since 1985, and have many Apple machines both past and present. This is the worst Apple product I've ever owned. My old 20" Cinema Display is still working after 12 years. 'Nuff said.

    30 of 36 people found this useful

  • 1.0 out of 5 stars

    Wow...

    I have been through 3 of these monitors under warranty. Issues with black screen of death on a number of occasions. Audio via logic board has died on 3 different monitors...

    This is sad because I love apple :(

    46 of 46 people found this useful

  • 1.0 out of 5 stars

    FAIL

    I own 8 Apple products. I love every one of them except for my Thunderbolt Display. These displays are beautiful and compact, work flawlessly with your Apple computers, but they WILL stop working for no reason in a few years. Give it time, but eventually, they will stop working, and nothing the Genius Bar can do will fix it. I have yet to find/hear of a solution for this displays issues. If you want to spend $1,000 on a monitor, plan on spending it again in a few years because it won't work anymore.

    69 of 73 people found this useful

  • 1.0 out of 5 stars

    Why has this not been updated?!

    The tech on the display is not up to date. If you get the display and put it next to a new imac you will notice that it is half the quality and twice the size! very disappointing apple

    89 of 98 people found this useful

  • 1.0 out of 5 stars

    Black screen of death

    I too have experienced the black screen of death just months outside of the warrantee. After reading all the horror stories of expense involved in trying to repair the problem (internal thunderbolt cable seems a common thread) I'm coughing up another $1K today. Just when I thought I was getting ahead...

    56 of 57 people found this useful

  • 1.0 out of 5 stars

    Apple price but definitely not Apple quality

    In order to put this review in prospective, you need to know that I have been a loyal Apple customer for many years. The quality of their products are second to none. But in the case of the Thunderbolt Display, Apple has clearly lowered its quality standard.

    Despite some hesitations after reading some recurrent reviews on reliability issues, I have purchased the Thunderbolt Display in April 2015.
    In August, I had the 661-6048 power supply replaced due to a constant and annoying buzzing noise it was making. Now, I have to bring it again to repair because it won't turn on: it's powered but the screen remains desperately black.

    Yes it's beautiful but that's pretty much it. Apple price but definitely not Apple quality.
    I am not recommending this product.

    109 of 115 people found this useful

  • 1.0 out of 5 stars

    Tiny fonts on menus.. no Hi-DPI mode

    For some reason, Apple is under the impression that users should be about 6 inches away from this monitor.. the menus are rendered smaller than on my Dell 20" monitor, which makes them impossible to see from a reasonable distance. There is no Hi-DPI mode on this monitor, which is what even Microsoft has on their terrible operating system.

    If you value your eyes (and sanity.. and money).. do not buy this monitor under any circumstances. I am a devout Apple fan, but I am not sure what Apple was thinking with this one. Right now, I am running this monitor in 1/2 resolution, just to be able to see.. which makes things super-blurry. A total waste of my money.

    69 of 113 people found this useful

  • 1.0 out of 5 stars

    Avoid

    I'm on my second display after I received a lemon the first time around that started going black within the first month. The new display is still full of problems. The speakers and video do not link up to my Mac Pro and more recently it does not wake up from sleep unless I unplug the display. It is a nightmare, particularly considering the premium price. After 2 years I'm thinking of trying to give it to a computer lab on campus and replacing it with a cheaper 24in screen (as I don't have the budget to buy a second high end screen in such a short period of time). Trying punching "Thunderbolt Display worst" into a search engine and you'll see that I'm not the only one with major problems.

    87 of 95 people found this useful

  • 1.0 out of 5 stars

    LEMON: Avoid

    I just wanted to share my Thunderbolt story.

    Here is a brief timeline as I'm loosing the will to live at this point.:

    Purchased monitor then after a year (just outside warranty) the monitor decided to not wake up.

    Took it to Apple store where they replaced the Magsafe/Thunderbolt cable. ($350)

    A few months after that it started doing the same thing again.

    Took it back to the Apple store where they replaced the main controller...didn't fix the issue.

    Was informed it would need the main panel replacing at an eye watering ($1200 plus tax)

    Instructed by Apple to take it to another store for a 2nd opinion.

    Same result, was instructed by the store to call Apple Care as they agreed it was 'a bit of a lemon'.

    Apple Care essentially said they could offer a discount on the repair but it would still be just under a $1000.

    So after at least 6 (out of the way) visits to two different stores and countless phone calls, I'm left with investing over $2500 into a monitor which, I'm not willing to do.

    Cost of monitor + repair + repair = $TOO MUCH


    The reason I paid out the money for an expensive monitor was that I wanted something reliable and durable. Neither of these things was achieved and to 'rub salt into the wound' I was politely told by Apple it was just tough luck.


    I have invested heavily in the Apple ecosystem and feel very let down. I'm contemplating shifting my money elsewhere.

    141 of 149 people found this useful

  • 1.0 out of 5 stars

    Beautiful display, but REALLY shoddy built-in cables will fail

    The thunderbolt cable is built into the display. Great and all, except for the fact that it goes bad after moderate use with a laptop. I don't know what it is about Apple and cables, but – like iPhone cables – the cable is NOT tolerant bending from normal use. After awhile the screen will flicker until the point of it not working at all. Google "thunderbolt display 27" cable failing" for more info.

    My first one failed. Replaced it, and now the replacement is failing.

    62 of 64 people found this useful

  • 1.0 out of 5 stars

    do not buy this display

    I've had this display for 1.5 years. I planned on using with my Macbook Pro and mac mini

    Let me tell you how awful it's been:
    -when it goes to sleep it doesn't wake up. to reset it i have to unplug the power supply and wait 15 minutes to overnight...the time varies.
    -if you use any usb device (superdrive, iPhone iPad chargers) it causes the display to go to black and again requires a reset.
    -I cannot use it at all with my laptop. simply connecting the thunderbolt and power cables to the display does not enable it to turn on. I have not figured out a way around this issue.
    -The only way i can get it to work now is by doing a fresh restart each morning on my mac mini, and turning off sleep and screensavers. I shut down the computer every time I use it and that seems to help.

    -Unfortunately I didn't purchase applecare for the unit. I have thought about calling up applecare anyway because my computer is under applecare.
    -No update from apple has fixed this issue.

    74 of 78 people found this useful

  • 1.0 out of 5 stars

    Noisy noisy noisy...

    The worst Apple product I've ever bought!
    If you plug the thunderbolt cable in a Macbook or anything else the display's loudspeakers start giving a horrible static noise. It's not that loud, but it's definitely hearable if you've placed the display in a calm room.
    Do you doubt? Just google "Thunderbolt Display Noise Speakers"...
    That's not a technical failure of the display I bought, it's one of the characteristics of this product. But Apple won't tell you before you haven't bought it!

    43 of 48 people found this useful

  • 1.0 out of 5 stars

    The most painful monitors I have ever used.

    I don't know why people rave about the Thunderbolt displays. They are so shiny and reflective as to be virtually unusable in a room with any ambient light. Just plain awful.

    44 of 52 people found this useful

  • 1.0 out of 5 stars

    TERRIBLE!

    The power supply has failed TWICE already on this screen and now the LCD itself has also gone bad. I took it ti the ishop to be repaired for the second time and naturally now it is out of warranty so they wanted almost $2000 to repair a screen that I can buy new for $999!! Totally ridiculous and unreliable.

    64 of 76 people found this useful

  • 1.0 out of 5 stars

    Lindo pero malo

    The ATD 27" is the worst apple product I have owned ever! Very limited connectivity options, no backward compatibility, and it simply is unpredictable when it works. Wont wake up from sleep, display goes blank. Does not play nice with Yosemite! I can go on and on and on. I have dumped it for now and have switched to competing brand and that thing works!

    36 of 45 people found this useful

  • 1.0 out of 5 stars

    King of Glare

    I was assigned a thunderbolt display at work. I was so excited. But the minute I started using it, I realized a huge problem with it, kind of a deal breaker: it reflects almost everything. I am a programmer, and I like to program with a dark background in my editor. Now with this horrible reflection, I cannot see my staff clearly. All I can see is the shadow of whatever behind me. It is a good tool to tell whether your boss is coming behind you, but not a good display monitor, at least for programming.

    38 of 50 people found this useful

  • 1.0 out of 5 stars

    USB 2.0 Ports

    Come on Apple can't you upgrade this product to the current USB 3.0 standard. What's the point of using this display as a thunderbolt dock if the built in USB ports don't take advantage of the newer faster USB standard. This is a very expensive piece of kit and it needs an upgrade.

    62 of 71 people found this useful

  • 1.0 out of 5 stars

    Worst ever product from apple!

    The ATD 27" is the worst apple product I have owned ever! Very limited connectivity options, no backward compatibility, and it simply is unpredictable when it works. Wont wake up from sleep, display goes blank. Does not play nice with Yosemite! I can go on and on and on. I have dumped it for now and have switched to competing brand and that thing works!

    42 of 55 people found this useful