• 2.0 out of 5 stars

    Excellent screen, everything else mediocre

    First the good: Screen resolution and colors are excellent. No degradation in the four years I've owned mine. Now the bad: The speakers are ordinary, when they work (see below). Pretty disappointing for a $1000 monitor. The power connector was outdated within about a year of this monitor's release, yet if your computer is not plugged in to the monitor's power connector, the screen will not come up (i.e. plugging your MacBook Pro into the wall with its own power cable and then connecting the Thunderbolt cable to your computer will not get anything to come up on your Thunderbolt Display). Lastly, I have had a series of software problems with this monitor in the four years I've owned it. For the last few months, every time my computer goes to sleep with the monitor plugged in, when I wake it the monitor does not come back on. Instead, I have to open my computer, unplug the monitor, replug it, wait 30 seconds for the mirroring to start, and then close my laptop to get the monitor to work again. It's become such a normal part of my routine that I barely even notice it any more. But again, this would be acceptable in the pretty good $400 monitor you got for $150 on Black Friday a few years ago. I don't think it's acceptable on a $1,000 monitor by Apple or anyone else. Also, this and other glitches seem to be the product of just plain old bad code writing. What's up? Lastly, as mentioned above, the monitor's speakers, which used to come on when connected to my computer, don't even show up in the system preferences "sound" choices any more. So I have to listen through my MacBook Air speakers with the laptop closed--very quiet, as you can imagine.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Beautiful monitor, several weaknesses.

    Image quality and housing aesthetics are fine. However, really hard to recommend, due to the weakness of the cable assembly. The thunderbolt cable is a captive part, permanently incorporated into the monitor, and is subject to failure over the course of time. I have also found the integrated usb and peripherals to be unreliable, and prone to disconnect, or not connect at all.

    21 of 22 people found this useful

  • 2.0 out of 5 stars

    USB ports stop working on sleep

    Shocking that Apple is selling this monitor, and at a premium price, when it has such a fundamental flaw. Right now, if you put it to sleep, the ports stop working. Keyboard becomes unresponsive. Drive ejects improperly. Many, many examples available online of this happening. Knowing what I know now, I would have bought a monitor from a competitor. Totally unacceptable!!

    30 of 32 people found this useful

  • 2.0 out of 5 stars

    Known connectivity issue RUINS user experience

    This is an expensive piece of equipment, and I expect it to work properly. Unfortunately, it does not, and after scouring internet message boards, I've discovered that many people experience the same persistent issue with connectivity that I face on a weekly basis. The problem is that when my computer goes to sleep, the connection between the iMac and the Thunderbolt display is regularly lost. It can be re-engaged by unplugging the cable and plugging it back in, but frankly that is very annoying to do several times a week. Apple should be embarrassed about this, and offer a free recall to fix the problem. All of the hardware I'm using, including cables, was purchased from the Apple Store.

    46 of 49 people found this useful

  • 2.0 out of 5 stars

    nice product if it lasts

    Approximately 18 months after purchasing, the power supply and cord for one of my two Thunderbolt displays had to be replaced ($173). Three months later (now), the display failed; estimated replacement cost is over $800. If you buy this display, don't make my mistake--pay even more for the extended warranty.

    56 of 58 people found this useful

  • 2.0 out of 5 stars

    Good quality but blur fonts

    Having a Macbook pro retina 13'' 2015 model, yesterday i bought a 27'' thunderbolt display for my office. I am an eshop administrator man, so full of time i am working with safari browser. It's an amazing monitor, excellent quality construction, amazing colours but i have problem with the fonts. The fonts are blur so i am disappointed with this monitor. I try to find information about it on the internet but i found that many people have the same problem with blur fonts. I paid 1000 euros and i would be happy with this Apple product but suddenly i am not. If i could solve this problem i will be very happy with overall performance, but the truth is that my windows PC is looking far away better with the fonts performance.

    13 of 15 people found this useful

  • 2.0 out of 5 stars

    Outdated And Glitchy

    When I initially got this monitor in 2011, it was everything advertised, when connecting my macbook, it was totally reliable. Then with each update Apple put out, it started to develop more and more glitches. By the time Mavericks came out, the monitor would regularly crash my Macbook.

    After claiming Applecare 5 times, Apple provided me with a replacement. I thought it would fix a lot of the issues, especially since I upgraded to a 2014 Macbook Pro. Unfortunately, many of the same problems exist, my computer still crashes sometimes when I connect it in the morning, I get screen blackouts when connecting, The wireless mouse gets glitchy and erratic depending on which port I have it connected to, USB ports will randomly stop working, and sound will randomly jump to the internal Macbook speakers.

    Apple seriously needs to upgrade this outdated technology. At this point it is way, way past its prime.

    19 of 26 people found this useful

  • 2.0 out of 5 stars

    Weak and overpriced

    It's Apple, so it looks great out of the box but unfortunately that's where it stops.
    There is a constant hissing noise over the speakers due to some kind of interference (which Apple knows about, because they've even coded in a suppressor to turn off all audio when not in use for more than 30seconds). This is impossible to get rid of, even when using alternative sound output. It is widely documented throughout mac forums.
    There is substantial backlight bleeding and uneven tone.
    After a month or so, a partial line of pink pixels has appeared.
    USB ports work intermittently.
    Sure there's a fair amount of desktop space and it's a crisp, lovely image but exactly the same result with fewer problems could be had for half the price elsewhere. The fact that there are built-in problems Apple have failed to properly address in its entire production life is a sad show of the times we're living in. Bitterly disappointed.

    15 of 17 people found this useful

  • 2.0 out of 5 stars

    Works for some time, then fails

    I've had this Cinema Display for two years giving it normal use (the same as with the last model of the display which still works great). But nowadays this display it turns off and disconnects every 10 minutes. They're not designed to work for more than one or two years.

    13 of 20 people found this useful

  • 2.0 out of 5 stars

    Some good, but mostly bad, poor value for the money

    First, the positives:

    The display is gorgeous. The colors are sharp and crisp and the contrast is nice. So long as you position the display in an area where you won't get glare or reflections, you'll love the way it looks.

    Now the bad:

    I dock my Macbook Air with this display and it routinely gives me trouble waking from "sleep" mode. I've tried absolutely everything to troubleshoot this issue and nothing seems to work. The display is simply not reliable when it comes to waking when it's supposed to. Sometimes I just get a blank grey screen. Sometimes I get my background image, but without my dock or icons, sometimes nothing happens at all. At least once every two or three days, I have to restart my Mac to get the display to recognize it. At least once every other day I have to unplug the thunderbolt cable from my Mac and then plug it back in to get it to wake up. My trackpad doesn't always wake the display when it's supposed to either. It's maddening.

    For a $900 screen, things like this should be addressed and fixed by Apple, either through firmware updates or software updates for the Macbook Air itself. I really don't know what the solution is, but frankly, I'm not happy. This is one of the only Apple products I've ever owned that gives me this sort of trouble, and it just so happens to be one of the more expensive ones as well.

    My advice, stay away until they figure these buggy problems out. This product is simply not worth the money given the amount of trouble it causes me.

    34 of 40 people found this useful

  • 2.0 out of 5 stars

    No matte option. Glare unbareable.

    The matte screen protectors don't help. They make the monitor look blurry because there is a thick layer of glass in front of the screen. Matte films need to be part of the design.

    18 of 23 people found this useful

  • 2.0 out of 5 stars

    GLOSS is horrible

    Cool monitor....but if you actually have to work on it it is brutal on your eyes. The gloss is terrible if you work in a room with any light whatsoever. It's like staring in a mirror.

    I don't understand why they didn't make this a matte finish.

    18 of 22 people found this useful

  • 2.0 out of 5 stars

    Loved it until it died after just 1 year.

    Monitor is solid, color is great. But I cannot recommend anyone spend this much money--significantly more than monitors of similar size and features from competitor brands-- when it has not lasted 13 months and now needs a new logic board (which incidentally costs almost as much as a new competitor monitor would).

    If you are considering this item, please read the customer forums carefully and don't just rely on these reviews. Seems like this is a common problem people have with with this monitor.

    24 of 24 people found this useful

  • 2.0 out of 5 stars

    Horrible Monitors

    I have two of these monitors. Purchased them along with a new MBP 15" Retina that was fully loaded. I do not understand what Apple was thinking or doing when they put these monitors on the market. And, I purchased them out of loyalty to Apple. Big mistake!

    Find another monitor, you will not regret it. Pay $1000 a piece for these and you will kick yourself for a very ling time to come. It takes a long while to get past a $2000 expense for dual monitors, when so many others are out there for less money. The CONS of these monitors are well documented from reliability to inability to customize and control the monitors to a ridiculous amount of reflection. I should have followed my intuition when I looked them over in the store and made the purchase anyway because it was, well, Apple. I was stupid, and I am taking the time to write this in hopes I can save someone the same plight.

    Look elsewhere for monitors. Apple has made excellence in this particular area a bygone emphasis. It is so very disappointing.

    19 of 27 people found this useful

  • 2.0 out of 5 stars

    Beautiful, unreliable display. Wish I hadn't bought it.

    The visual quality of this display is amazing. It gives me an incredible amount of joy to use it... when it works. The frustration of dealing with it makes me wish I had just spent the money on a non-Apple HDMI or DVI display.

    My first display burnt out after a year (right before the built in warranty expired). Apple replaced the tube with a new one... that had a dead pixel in it, and trapped dust—right in the middle of the screen. The Apple store graciously replaced it with a brand new packaged display, but the new display still has the same unreliable connectivity issues with my MacBook in terms of the display dropping USB connectivity and overall connectivity to the laptop (e.g., not waking from sleep).

    15 of 16 people found this useful

  • 2.0 out of 5 stars

    Thunderbolt uneven in performance

    I was excited to get my Thunderbolt display and have it work seamlessly with my MacBook Pro, which it did for the first few months. Now it is temperamental and sometimes goes on, sometimes not. Sometimes the USB ports work, sometimes not. I called AppleCare and they suggested that I just bring it back to the store and perhaps get a new one. I did notice that the Thunderbolt cable gets warm when the screen goes out. And I have to plug it in several times before the display goes on. Oddly, the Thunderbolt display does NOT work with Apple TV -something they couldn't explain to me at my local Apple store. When it works, I am happy with it for the most part. Perhaps I just got a lemon and need to return it.

    12 of 15 people found this useful

  • 2.0 out of 5 stars

    Unfortunately unreliable

    I have purchased two of these displays and to date have had to return both of them for repair. Since then they have been plagued with connection issues in the form of non-responsiveness to the point of having to hard reset the display to achieve connectivity. I had hoped that these displays would make for a great dual display setup, which when they work is great. The unreliability however is truly unforgivable considering that it is only apple hardware that these displays run with.

    10 of 10 people found this useful

  • 2.0 out of 5 stars

    Not what I thought it was going to be

    I bought this large, expensive display because I do a lot of computer work, my eyes are not as good as they used to be and I'm constantly on the internet doing research. I'm terribly disappointed with this display. Everything gets automatically compressed on this display - web pages, Numbers, Pages, Text Edit - everything! The compression on some programs and websites is so bad I can't even display them on the Thunderbolt because they're impossible to see.

    I've tried going into Settings to change the display settings and you can't. You only get the settings that Apple gives you. Terrible, terrible set up for $1,000.

    And, oh yes. Don't call Apple and talk with a sales associate before you buy. They'll tell you that this screen is just what you need for displaying large print. Not true.

    So, if you need a good display for reading, just stick with the Macbook with Retina Display. Nothing else is needed.

    12 of 21 people found this useful

  • 2.0 out of 5 stars

    Seriously needs an update

    Very nice and handy monitor but for the price it should be more up to date. It should be thinner and have USB 3 and Thunderbolt 2.

    23 of 26 people found this useful

  • 2.0 out of 5 stars

    Almost good

    I've owned one of these for almost 18 months.
    Hate the glossy screen. Really hard to see true blacks and grays with it. I have to move everything over to an older 23" LCD to really see them.
    Monitor color isn't quite true, a bit Red for starters.
    Thunderbolt hub died after only 18 months, and best I can tell from other web sources, this is not uncommon. It is the weakest link by far in the Apple workflow.
    Not much thunderbolt support or choices. When monitor dies you don't have many options. I can't find a thunderbolt hub with 3 thunderbolt ports (1 for computer, 1 for monitor without a TB daisy chain port, and 1 for storage) which is what I need now to keep up and running.
    No USB 3 support in the hub.
    This monitor was a nice first stab at it, but I can't recommend this honestly to a friend. Look elsewhere, or wait and hope the Apple designers will implement a more satisfactory solution. This monitor and thunderbolt support has been lacking too much for too long.

    23 of 25 people found this useful