• 2.0 out of 5 stars

    Looks gorgeous but fatally flawed

    I had my first 27" TBD swapped out but the replacement is the same. On my late 2011 MBP 17" the display does not always wake from sleep unless I unplug and plug it back in. I had to junk my FireWire Alesis mixer because it didn't wake from sleep when plugged into the TBD (but worked flawlessly when plugged into the MBP itself). Suddenly from nowhere my laptop is running like a dog, if I unplug the TBD it speeds up, plug the TBD back in and it crawls. I notice that kernel_task's CPU usage tracks this plugging in and out. Would I buy another? Never. The picture is fabulous but I cannot use my Mac for media creation any more, it is too slow. Oh, and when plugged into my other 2009 MBP 17", the TBD doesn't wake up at all. It's out of warranty, it's a £900 paperweight at about 18 months old. The two stars are both for the picture only. Sad and angry. My advice? Buy a Dell.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Failed after 14 months

    I put up with all the "quirks" of this monitor as listed in many of the above reviews, but at 14 months (two months after warranty expiration) a 5-inch wide green-ish band appeared on the middle of the screen from top to bottom. Substituted other Macbook Airs to rule out a graphics card problem, changed the monitor power cord, etc and the green pixelation band kept reappearing. So now I have an expensive and worthless piece of junk. Not since I had a Time Capsule that turned into a brick have I had such a poor quality product from Apple. I will look elsewhere for a replacement.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Worst Investment Ever

    It saddens me to write this review, but it must be done. I purchased my Apple Thunderbolt Display in late 2012 to improve my photo editing on my Mac Book Pro. I loved the large screen, clarity and color. The monitor worked great until late 2015 (3 years later). I would be in the middle of working and the monitor would suddenly go black. After unplugging everything and restarting, it would eventually come back, but it did this randomly for months. At other times, the monitor would suddenly dim and I could not get it to go brighter even with the brightness setting all the way up. After troubleshooting tips from online forums, I decided it was time to take it into the Apple Store for repair. They ruled out the power supply first, then the logic board, which left one thing; the LCD Display. The cost to replace this is almost $800!! I would be an idiot to pay $800 to repair a $1000 monitor. When one pays $1000 for a monitor, you expect it to work longer than 3 years. I own so many Apple Products and have been happy with them up until this incident. This monitor is not worth the money. Do some research online and you will find that there are a lot of complaints/requests for help in the forums. I am a small business and expenses like this are not taken lightly. I will be replacing my Thunderbolt display with a much more affordable non-Apple product. Thanks Apple!

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Big Fail, Apple

    I have a 27" non-Thunderbolt display. It's four years, two months old. It failed, with the power supply buzz that's been so widely reported. The Apple Geniuses told me it would be $700 to repair it. Seriously, guys, that's a $175 part. The shiny screen looks good if you don't have to work on it all day long. I love the design of this display, but the technology is outdated, and poorly designed. Many reports of these displays failing. I did not buy another one. I bought a cheaper Asian display, with a matte screen. The color is as good, the design of the unit is not up to Apple's standards, but it cost less than half of the Apple monitor.

    Apple needs to up their game with this monitor. It should be 4k, with a matte screen, more suited to professional use. But this isn't their core market anymore, so they really don't give a rip. Unfortunate. I've been an Apple fanboy since 1985, and have many Apple machines both past and present. This is the worst Apple product I've ever owned. My old 20" Cinema Display is still working after 12 years. 'Nuff said.

    31 of 37 people found this useful

  • 2.0 out of 5 stars

    Good, but needs urgent update!

    This is a great monitor, but it is due for an update urgently. I own one and was thinking to get a second one, but I'm still waiting for an update to not only the resolution but also to the vessel which is unacceptable thick for a 2016 monitor, specially from a company like apple that cares so much about design.

    32 of 34 people found this useful

  • 2.0 out of 5 stars

    Excellent screen, everything else mediocre

    First the good: Screen resolution and colors are excellent. No degradation in the four years I've owned mine. Now the bad: The speakers are ordinary, when they work (see below). Pretty disappointing for a $1000 monitor. The power connector was outdated within about a year of this monitor's release, yet if your computer is not plugged in to the monitor's power connector, the screen will not come up (i.e. plugging your MacBook Pro into the wall with its own power cable and then connecting the Thunderbolt cable to your computer will not get anything to come up on your Thunderbolt Display). Lastly, I have had a series of software problems with this monitor in the four years I've owned it. For the last few months, every time my computer goes to sleep with the monitor plugged in, when I wake it the monitor does not come back on. Instead, I have to open my computer, unplug the monitor, replug it, wait 30 seconds for the mirroring to start, and then close my laptop to get the monitor to work again. It's become such a normal part of my routine that I barely even notice it any more. But again, this would be acceptable in the pretty good $400 monitor you got for $150 on Black Friday a few years ago. I don't think it's acceptable on a $1,000 monitor by Apple or anyone else. Also, this and other glitches seem to be the product of just plain old bad code writing. What's up? Lastly, as mentioned above, the monitor's speakers, which used to come on when connected to my computer, don't even show up in the system preferences "sound" choices any more. So I have to listen through my MacBook Air speakers with the laptop closed--very quiet, as you can imagine.

    38 of 38 people found this useful

  • 3.0 out of 5 stars

    Outdated

    Just one month after the guarantee expired, I noticed humidity stains behind the screen. It's beyond me why after all these years, it's still expensive and thicker than the full-featured iMacs.

    27 of 27 people found this useful

  • 4.0 out of 5 stars

    Fantastic, Convenient But Aging

    I use this display with both my Mac mini and my Late 2011 MBP. The image quality is fantastic along with the convenience of only plugging in the Thunderbolt and MagSafe (on my MBP) and subsequently being connected to the web via hardwire and all of your USB accessories like a keyboard and Hard drive. There is a Thunderbolt port on the back as well so you can daisy chain two monitors together or still use your Thunderbolt accessories. The few things that slightly bother me are that while the resolution and quality are impressive I am surprised that they haven't moved to retina displays yet (not really a bother as I prefer speed and the display quality is still fantastic) and that it doesn't have USB 3.0 or a DVD drive (which I'm sure they could squeeze in). Finally the speakers are more than sufficient for the average user and it would be nice if you could easily replace the Thunderbolt/MagSafe cable that is instead permanently fixed to the display.

    14 of 16 people found this useful

  • 5.0 out of 5 stars

    4 years later - still a great display!!

    I was an early adopter of the Thunderbolt display; purchased in 2011 along with a CTO Macbook Pro with hi-res matte screen. I travel often for my job and it is a perfect laptop-as-desktop solution when I am in my home office. It functions great as a dock for wired ethernet and my other firewire/USB devices so that I don't have to continually swap a bunch of cables. When calibrated properly (I used xRite i1) the color match is spot on with my laptop display, so that I can use it dual screen or clamshell. My only complaint would be that, although the built in speakers are adequate, it doesn't have audio in/out. After 4 years with absolutely no problems I can safely say that it is one of my favorite Apple purchases. Considering even the best alternatives at the same resolution still utilize only mini displayport (no dock, no speakers), are less bright, and cost just as much if not more, there really is no competition. I've noticed quite a few negative reviews here, which makes sense because unhappy people are more motivated to write a review, but I wanted to add my own positive thoughts to the mix. Surely Apple is cooking up an upgraded 4K Thunderbolt 2 display for the next generation, and hopefully they will add audio to the hub! I'll buy one for sure.

    15 of 21 people found this useful

  • 1.0 out of 5 stars

    Wow...

    I have been through 3 of these monitors under warranty. Issues with black screen of death on a number of occasions. Audio via logic board has died on 3 different monitors...

    This is sad because I love apple :(

    47 of 47 people found this useful

  • 1.0 out of 5 stars

    FAIL

    I own 8 Apple products. I love every one of them except for my Thunderbolt Display. These displays are beautiful and compact, work flawlessly with your Apple computers, but they WILL stop working for no reason in a few years. Give it time, but eventually, they will stop working, and nothing the Genius Bar can do will fix it. I have yet to find/hear of a solution for this displays issues. If you want to spend $1,000 on a monitor, plan on spending it again in a few years because it won't work anymore.

    69 of 73 people found this useful

  • 1.0 out of 5 stars

    Why has this not been updated?!

    The tech on the display is not up to date. If you get the display and put it next to a new imac you will notice that it is half the quality and twice the size! very disappointing apple

    89 of 98 people found this useful

  • 4.0 out of 5 stars

    Product works Great

    The product works as advertised and Thunderbolt is always a great way to add peripherals and transfer data. The best thing is that the ports behind the monitor continue to work even when computer is asleep or turned off. I have the settings set for power nap, so anyone experiencing problems, might try turning that feature on on your Mac.

    My only complaint is that the monitor should have USB 3.0 ports. I don't understand why they would add USB 2.0.

    14 of 18 people found this useful

  • 1.0 out of 5 stars

    Black screen of death

    I too have experienced the black screen of death just months outside of the warrantee. After reading all the horror stories of expense involved in trying to repair the problem (internal thunderbolt cable seems a common thread) I'm coughing up another $1K today. Just when I thought I was getting ahead...

    56 of 57 people found this useful

  • 5.0 out of 5 stars

    Love it!

    Fantastic!

    1 of 18 people found this useful

  • 2.0 out of 5 stars

    Beautiful monitor, several weaknesses.

    Image quality and housing aesthetics are fine. However, really hard to recommend, due to the weakness of the cable assembly. The thunderbolt cable is a captive part, permanently incorporated into the monitor, and is subject to failure over the course of time. I have also found the integrated usb and peripherals to be unreliable, and prone to disconnect, or not connect at all.

    36 of 37 people found this useful

  • 2.0 out of 5 stars

    USB ports stop working on sleep

    Shocking that Apple is selling this monitor, and at a premium price, when it has such a fundamental flaw. Right now, if you put it to sleep, the ports stop working. Keyboard becomes unresponsive. Drive ejects improperly. Many, many examples available online of this happening. Knowing what I know now, I would have bought a monitor from a competitor. Totally unacceptable!!

    49 of 51 people found this useful

  • 2.0 out of 5 stars

    Known connectivity issue RUINS user experience

    This is an expensive piece of equipment, and I expect it to work properly. Unfortunately, it does not, and after scouring internet message boards, I've discovered that many people experience the same persistent issue with connectivity that I face on a weekly basis. The problem is that when my computer goes to sleep, the connection between the iMac and the Thunderbolt display is regularly lost. It can be re-engaged by unplugging the cable and plugging it back in, but frankly that is very annoying to do several times a week. Apple should be embarrassed about this, and offer a free recall to fix the problem. All of the hardware I'm using, including cables, was purchased from the Apple Store.

    59 of 62 people found this useful

  • 3.0 out of 5 stars

    great but...

    great product overall, but come on apple! A 4K monitor is a MUST in 2015! please make one!

    53 of 60 people found this useful

  • 1.0 out of 5 stars

    Apple price but definitely not Apple quality

    In order to put this review in prospective, you need to know that I have been a loyal Apple customer for many years. The quality of their products are second to none. But in the case of the Thunderbolt Display, Apple has clearly lowered its quality standard.

    Despite some hesitations after reading some recurrent reviews on reliability issues, I have purchased the Thunderbolt Display in April 2015.
    In August, I had the 661-6048 power supply replaced due to a constant and annoying buzzing noise it was making. Now, I have to bring it again to repair because it won't turn on: it's powered but the screen remains desperately black.

    Yes it's beautiful but that's pretty much it. Apple price but definitely not Apple quality.
    I am not recommending this product.

    109 of 115 people found this useful