• 2.0 out of 5 stars

    Design review

    • Written by from Columbia

    We use about 10 rMBPs (2012) at work and have yet to have a power supply failure. Many of these are used for field work, so they are not babied. I have also used mine at home as a true LAPtop for years. Overall, I love the Magsafe concept. The power port on most laptops is their Achilles' heel. That said, it is amazing how tone-deaf Apple is to their customers. It's actually been my primary issue with Apple as a company and one of the factors keeping me (and I suspect, many others) away from Apple products. That said, just in case anyone at Apple is listening at all (ha!).

    1. An "L" shaped magsafe connector seems an obvious choice. As pointed out, the added leverage of a straight connector will overcome even a very strong (for its size) magnet too easily.
    2. I've encountered the issue of heavy usage outracing the charger. A charger should be able to keep up with, if not outpace, a system at peak load.
    3. The many comments suggesting a design that allows for easy power supply -> computer CORD replacement is a ridiculously easy fix. (It is so ironic that the heavy-duty outlet->power adapter cord IS replaceable.) Since Apple is so determined to lock users in to their own power supply with proprietary/DRM methods, why not make the quality and modularity worth the fiefdom?

    This really does stink of a company abusing their customers rather than listening to them. But then again, given Apple's history and attitude, this is not surprising to me at all.

  • 1.0 out of 5 stars

    Doesn't charge

    • Written by from Eden prairie

    My mac doesn't charge even though its plugged in for hours. May be the magnet doesn't fit properly.

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    Falls off too easily

    • Written by from Short Hills

    The plug is constantly falling off. No matter how carefully I move my laptop, any movement of any kind results in the plug falling off. Very frustrating. This did not happen with the previous generation.

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    Absolute junk ... disposable quality!

    • Written by from Salem

    Apple's power adapters are awful quality, it's a running joke in our family they are so disposable. We've had a couple dozen MacBook's in the past few years for business and personal use, and every one of them has required at least 2-3 adapter replacements. The white cord splits, frays and inevitably fails - and we are very easy on them (they stay stationary and aren't traveled with) ... the only wear is plugging it into our machines. Our latest casualty actually looked like a fireworks show as it finally gave out and started sparking and flashing in a very dangerous way. SO disappointed that Apple hasn't addressed the quality issues here!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    What? How can a 2000 € computer have a cable as wimpy as this?

    • Written by from Düsseldorf

    My MacBook & cable are exactly 1 year and 5 months old. And yesterday the cable just stopped working. No signs of damage. Everything still nice and neat and perfect - except - it stopped working. WHY oh WHY must Apple do this to me? Thank goodness I spent a fortune on a cover-all guarantee for 500€. I would have gone stark raving mad if they had asked me to pay for the new one. Actually one of the salesmen even thought so, but he was corrected by his colleague. This is unacceptable for a machine this expensive. There has to be at least one other way of charging the MacBook as a backup solution. The MagSafe comes with a little cap which I obviously lost at some stage, my new resolution is to always put that cap on when the charger is not in use. But somehow I have an inkling feeling that its going to be kaputt again next year - no matter what. I don't want to speculate - but - I don't think Apple is interested in selling MacBooks that last forever - so maybe they can deactivate the chargers from a distance??? This is the kind of nonsense people conjure when Apple fails them. Make it go away!

    2 of 3 people found this useful

  • 1.0 out of 5 stars


    • Written by from Greenbrier

    Absolutely hate this charger. The design is just terrible. Unplugs if you cough too hard. Unplugs if you breath on it incorrectly.
    Also, the cord is cracking and destroyed at the end near the base and I have to buy a whole new charger for $80. Worthless.

  • 1.0 out of 5 stars

    Very Poor Product - Money Maker for Apple

    • Written by from Houston

    I'm on my third charger, a total of ~$270 wasted due to the thin white cord getting damaged from light use. The white coating breaks down and exposes the wires and then I have to fiddle with the cable to get it to charge until it eventually fails. Surely there is alarm for fire hazard. I'm now looking at going back to a windows machine because Apple insist on making lame chargers that they know will fail so we have to keep buying them. Discusted! I dont like the Mac Book over a Window Box enough to have to keep dumping money on chargers.

    2 of 2 people found this useful

  • 1.0 out of 5 stars


    • Written by from Coldstream

    The magnet is WEAK and detaches from the computer with next to no movement. At the point where the cord enters the collared section on the side of the adapter it has given way, the wires have frayed, and the adapter no longer works. I have two other adapters that are considerably older that still work beautifully (I've added mag adapters in order to use them).

  • 5.0 out of 5 stars

    Before you review, do you have a REAL Apple product?

    • Written by from San Jose

    I recently had a MacBook Pro 85W charger fail completely. I used it interchangeably with a second charger. The unit that failed worked reliably for a while but after a year, I noticed the magnetic connector would get, and I mean, really hot while charging. Also sometimes its orange/green indicator light would work sporadically. The other unit had no such issues. After the charger stopped working, I grabbed the other one and noticed some subtle and not so subtle differences. The failed unit had a slightly thinner cable, the machining on the connector was poorly done, the markings on the "brick" was slightly different and didn't mention "Liteon Technology Corporation." The biggest difference, though, was that the bad one didn't have the Apple logo molded into its case. Yessir, the bad one is a fake. Or at least it was sold to me by a third party as an Apple supplied (not simply "works with Apple") charger. I'm replacing the bad unit with one I'll buy from the Apple Store.

    The real Apple charger works exactly as advertised and I've had zero issues with it. Lesson learned.

  • 1.0 out of 5 stars

    Who designed this ? MicroSoft ?

    • Written by from Sparta

    The unit is a pain to store in a laptop case trying not to break the cable from the main powerhead. It should have been designed with a quick disconnect head, like on the other end, where you can coil the cable and store properly. Then if this wire is in need of replacement, it isn't $80.00 for the entire unit, just a cable.

  • 2.0 out of 5 stars

    Same problem as everyone else

    • Written by from Tootgarook

    Well, it’s been three years for me instead of 1.5 or two, but this adapter has finally had it. There have been breakages in the wire for some time, requiring a bit of fiddling before the charge light would come on, but now the insulation is coming off in three different places, including, as at least one other reviewer mentioned, right in the middle.

    By now I’ve actually been conditioned to expect dissatisfaction from Apple cables and adapters: a new device inevitably brings a slew of new adapters and dongles that aren’t compatible with what came before, nor with what will come after. Hopefully the USB-C that’s appearing in the new 12" Macbook heralds the end of at least some of this nonsense.

    At least I’m relatively confident now that whatever store I pop into will have a replacement in stock: Apple and their resellers must sell truckloads of these things.

    To give Apple a tiny bit of credit, sure, I’ve had to replace a bunch of faulty power adapters over the years. But before I switched from PC, I’d hardly manage to get a laptop to last more than a year or two. But Apple’s computers can actually last pretty well. My Dad’s still using a Powerbook G4 I bought more than 10 years ago.

  • 1.0 out of 5 stars

    Horrible product. I'd put zero stars if I could!

    • Written by from Brooklyn

    First of all, even if this adapter were well designed and manufactured, it shouldn't cost so much to replace it if needed. Outrageous!
    After paying so much for this computer, the last thing I want is to shell out more money for an adapter that has already proven itself to function badly and fall apart quickly.
    What's wrong with this adaptor?
    * It comes unplugged way too easily
    * It pulls out of the computer constantly. The magnet isn't strong enough
    * Within a short time, it has gotten badly frayed near where it attaches to my laptop
    This adapter gets worse reviews than most of the knockoffs, which doesn't surprise me.
    C'mon, Apple, keep up your reputation for great design and improve this lemon!

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Thank you all...

    • Written by from Chatham

    I can say, without a doubt in my mind, that the reviews on the nature of this flawed accessory are not only spot-on accurate, helpful and warranted, but also the most entertaining comedic writing I have read since 'reviews' left for the "Three Wolves Howling Shirt" (Amazon). I was going to add to the stack of complaints about this POS cord (which just fell out), but the tears of laughter made my day... and just made the cord fall out again...

  • 1.0 out of 5 stars

    Coating on the cord just falls off

    • Written by from Jacksonville

    Extremely poor build quality. 6 months after purchase the rubber coating around the cord between the computer and the AC adapter just starts falling off.

  • 5.0 out of 5 stars

    Awful Design, Terrible Job Apple.

    • Written by from Topeka

    I had a 2009 Macbook 15" I paid $2000 for and the power adapter was 100% awesome. Never had an issue, used it and abused it.

    I paid $2500 for this Late 2013 Mac. Power cord lasted less than 1.5 years before the cord frayed. This needs to be recalled for terrible quality and design. The thing not only heats up like crazy, but the cord literally melted and now the wires are exposed. Nice job apple. Nice job.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Stopped working

    • Written by from Täby

    suddenly after less than two years

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    I love the smell of burning electronics in the morning.

    • Written by from Zgierz

    My Magsafe 2 died 2 months after the warranty on my 15" Retina MBP ended. Now I have a large $80 paperweight with a cable that smells of burned electronics. It was plugged into a power-strip with nothing but a lamp and the strip was plugged into the wall directly. Didn't change anything in my setup for a long time and now this, out of the blue. Apple does not repair it even if you want to. Buy new or nothing. Magsafe from 2009 MBP still going strong.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Bad Cord Insulation

    • Written by from Venlo

    The quality of the insulation of my Magsafe adapter is terrible, it just falls apart after 1,5-2,5 years. As does the insulation of my Gigabit ethernet adapter cord.
    I'm thinking about getting other than apple next time i'm going to buy a laptop for professional use, which will be shortly, not only because of the magsafe adapter...

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Charger Cord Flimsy & Falls Out

    • Written by from Bailey

    My computer is not even 3 days old. I was surprised at how flimsy the new MagSafe power cord was in comparison to my old one that is now 7 years old and works perfectly. The new cord falls out repeatedly, so I decided to see if I was the only one experiencing this problem. Good grief! I was shocked to read such poor reviews for a product that prides itself on quality. Now I'm not only concerned about the longevity of the product but the safety as well. I've got 12 days left to decide if I keep this computer or return it and get my money back because of something that would be such an easy fix.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Falls out all the time

    • Written by from Southsea

    This is an AWFUL power adapter. I can't even move without it falling out. As for the quality of the wire I've had mine for a year and so far see no signs of wear and tear despite frequent travel. I am aware of how flimsy and cheap it is so I'm extra careful when packing it. Please please change this flimsy little adapter...we expect more after having spent a bomb on a laptop.

    6 of 6 people found this useful