• 1.0 out of 5 stars

    Really unacceptable

    I have had so many of these power adapter fail over the last 4 years, I can almost make the leaning tower of Pisa. The strain reliefs break, they burn out. This is something that Apple has to address, but its probably part of their revenue stream controlled obsolescence. Other than that I love my Mac's.

    21 of 22 people found this useful

  • 1.0 out of 5 stars

    Charging problem!

    I just bought a new MacBook Pro with Retina Display a week. It ran out of battery 3 days ago and I couldn't recharge it. Everytime I plug into AC outlet, the green light of the MagSafe 2 connector appeared just half a second and ...dead! Of course my McBook Pro can't return to life... Unfortunately, I'm out of the US (Vietnam), so I can do nothing untill going back home.
    (I did everything Apple recommend in Trouble Shooting like plug out, clean connector....).
    I'm very disappointed!

    22 of 24 people found this useful

  • 1.0 out of 5 stars

    Inconveniently wack.

    Seriously having 3 laptops in the house that dont all use the same power cord is about the most annoying thing apple ever came up with. Paid a lot of money for these computers, work with me a bit here.

    I sympathize with everyone who is carrying multiple kinds of power cords everywhere. At least make one that is interchangeable with different cords. its that bs.

    24 of 28 people found this useful

  • 1.0 out of 5 stars

    TERRIBLE

    Magsafe 2 is awful. Disconnects from my computer on even the slightest movements. The old L-Shape was much better. Just an awful design for $2400 machine!

    27 of 34 people found this useful

  • 1.0 out of 5 stars

    Charger is too fragile

    Had this charger for less than 1 year before it frayed (daily basic use). It's my 3rd charger in 3 years - come on Apple! So far it's the only downside to my Macbook.

    20 of 21 people found this useful

  • 1.0 out of 5 stars

    Bad design

    I've been through 3 of these. The wire wears out where it connects to the box. This is poorly designed and $79 every time I need one is killing me!

    20 of 21 people found this useful

  • 1.0 out of 5 stars

    Horrible

    Like others, I've had to replace my cable 3 times despite taking care of it properly. The only "rough" thing I do to the cable is transport it to and from school in my backpack. This is just plain bad design and Apple support refuses to be of any help or claim any responsibility. They simply tell you to take better care of your next cable which you'll have to pay another $100 for next year.

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    Apple should be embarrassed for this failure of a product

    One year now, I think I have had to re-apply this adaptor about 3 or 4 times per day because it falls off so easily. Do I want to plug my computer in 1,000 times per year? No. It's annoying as anything.

    And this one frays too. Just like the one before. And the one before. And the one before. 20 years of using laptops and never have I had a single manufacturer make a bad cable. Toshiba, Dell, etc. But Apple? Every cable frays after about 1 year. If you're not in the USA ... TOO BAD FOR YOU BUY A NEW ONE.

    This product only gets worse every year, I don't know how they can't fix this fraying issue and also make a plug that doesn't fall out if you tap the laptop. Really, for shame, for what you charge for these things you need to come up with some basic engineering solutions. The page on Apple support is a major joke... basically "how to use your power cord". Show me any other manufacturer that has to have a dedicated web page for how to use their power cord. It reminds me of the iPhone problems with shorting out the antenna and Apple's response was "hold your phone correctly."

    No Apple, how about you design us a product that does not have major flaws in the design? Give us something that works. You shouldn't need to put up 20 photos showing "poor use" of the power cable. Power cables have been around for 100 years and you can't make one that lasts more than 6 months without utterly failing, let alone one that will stay plugged into the computer? What a joke.

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    Replaced Twice

    I am a college student and I carry my charger around in my backpack with me to and from classes. My second charger just broke and tomorrow I will need to purchase another one for $80. On two different occasions, the wire closest to the battery pack has become frayed to the point where my computer will no longer charge. Laptops are supposed to withstand being transported and their chargers should too.

    20 of 21 people found this useful

  • 1.0 out of 5 stars

    Silly design decision

    The previous magsafe with the 90' cable angle was perfect, why change it? With Magsafe 2, every time I work with my mac on my bed it unplugs the cable.... FAIL

    22 of 25 people found this useful

  • 1.0 out of 5 stars

    Poor design

    So glad I didn't purchase additional adapters - I'm having more luck with my original MBP adapter and the Magsafe (1) to Magsafe 2 converter. At least the cable then leaves at a sensible angle.

    Have the 27" Thunderbolt display so needed to buy some converters - so glad I did. The Magsafe 2 power unit spends most of it time gathering dust.

    Having looked at this, there are two design faults - and it's not the magnet strength. If you try and pull the cable out using pure horizontal force, it's really difficult - a vote for the magnets. It's just that the MS2 adapter plug is twice the depth of the MS1 barrel-shaped unit and by the laws of physics - levers and all that, the slightest downward pull (including the cable weight) will pull the darn thing out.

    Apple don't need to redesign the MacBook and for goodness sake don't give us MS3 - just go back to the barrel shaped connection with right angle cable. Is that too difficult?

    Oh - and offer an adapter swap for those loyal customers who are hacked off. For free.

    20 of 21 people found this useful

  • 1.0 out of 5 stars

    MAGNET TOO WEAK!

    This new power cord is terrible - it falls out if you look at it funny, think its name three times or if the dog barks particularly loudly. It's driving me crazy. Please come up with a fix for this!!

    22 of 25 people found this useful

  • 1.0 out of 5 stars

    Problems within the first two weeks.

    I thought we were done with the t-shaped design, for starters the magnet is significantly weaker and the design causes the cord to be ripped out much to easily. I get that it's a safety feature but me moving my laptop from one side of the desk to the other is not going to break the cord therefore the cord should not fall out.

    Also the cord itself is incredibly thin and fragile a friend stepped on it and the outer casing tore completely open. This is not ok, Apple is beginning to make very poor decisions about the quality of there products, something which the entire company is based on. I think that Steve would be disappointed.

    20 of 21 people found this useful

  • 1.0 out of 5 stars

    broken cable...

    After only a year of normal use, the protective rubber of the cable broke, exposing the wires and quickly screwing up the charger... This charger, and many chargers Apple makes, slam right in the face of their quality values.

    20 of 22 people found this useful

  • 1.0 out of 5 stars

    Replacing yet another power adapter.

    Frayed! Frayed! Frayed! Frayed! Frayed! Frayed! Frayed! Frayed! Frayed! Frayed! Frayed! Frayed! Frayed! Frayed! Frayed! Frayed! Frayed! Frayed!

    All they have to do is extend the protective shoe about to 3-4 inches and it would stop the cord from fraying. I am on my fifth cord that has frayed. Apple!! Come On Man!!

    ~Gary

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    Obviously designed to fail

    I bought a 15'' Macbook Retina in 2012, and have since gone through FOUR different MagSafe Chargers. I've run into two different issues: the common fraying of the cord, as well as failure for no apparent reason. Somehow, these chargers tend to fail scant weeks after the warranty runs out. I must admit, this is brilliant engineering, but it screws the customer pretty hard.

    Well done, Apple

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    CHANGE YOUR CORD MATERIAL

    Why do I have to buy a new laptop charger every year? It frayed at the power brick like my first one. Step up and finally fix this obvious issue that EVERYONE has!

    19 of 20 people found this useful

  • 1.0 out of 5 stars

    very disappointed about the material used on the cord

    The magsafe 2 power adapter works well except that the cord from the adapter to the T shape connector to the laptop uses the kind of material that disintegrate within several months under normal use condition.

    This is not just the quality issue any more. It is a fire hazard that is common to many mac users. Replacing the power adapter once a year, even with the warranty service, is not good enough. I used to recommend my friends and family members buying macbook/air but I no longer do so knowing that this serious defect can cause lives.

    19 of 20 people found this useful

  • 1.0 out of 5 stars

    Poor build

    Like most people on here my Macbook Pro Retina charger barely lasted a year. It's been hanging on for deal life with tape wrapped around either end of the charging cable. By the mag connector it has frayed and you can see the bare wires underneath. It has now decided to stop charging if though I have disturbed the charger or laptop, so time to buy a new one.

    I've had 3 previous Mac laptops, one with the Mag connector, all three had noticeably stronger cables and I never needed to replace any of them. Its been the same problem with my iPhone charging cable, never had a problem until I bought a new phone in 2014.

    It seems that Apple is cutting back on quality. I have several friends who have been suffering from bad changing cables for both their Macbbok and iPhone and had to replace them.

    Apple if you read any of your reviews and I hope you do and they aren't just for your customers, please start making more durable chargers, I think you can see from the reviews here that they are failing pretty badly.

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    Like everyone else - 14 months old, overheating, fraying

    Sadly these power supplies just don't hold up. The wire starts to come apart at the point it enters the power brick, and everything starts to get worryingly hot.

    While mine still works, I'm going to replace it (again) as I think it's becoming a fire risk :(

    18 of 18 people found this useful