• 1.0 out of 5 stars

    Cables are terrible quality

    Cable frayed to the point of not working anymore after 3 years of use. Apple, please make better cables!!!!!

    21 of 22 people found this useful

  • 1.0 out of 5 stars

    Terrible Quality

    I'm surprised how cheap and fragile the Macbook pro charger is. Brand new computer and after 6 months had a tape on the cord. Apple should reimburse as a defective part

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    Falls Apart

    I seriously resent being made to shell out for a new charger every year. The rubber on the cable between laptop and power unit comes apart at both ends - both where it meets the laptop and where it meets the power unit. After that the metal shielding comes apart, after that you start worrying that your children are going to get electrocuted or the power cable will stop working.

    If you can't fix it, then at least don't gouge the customer on the cost of the replacement. Why not provide detachable cable so that only the part of the cable from power unit to laptop requires replacement? Why not put the customer first?

    21 of 22 people found this useful

  • 1.0 out of 5 stars

    Buying third charger in 4 years

    It's a laptop. Which means its portable. Which means I take it to work and bring it home every day. I am buying a third charger in four years. Apple says the charger is designed to be unplugged and wrapped every day. Seriously???? Maybe you should design it to be!

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    Charger is too fragile

    Had this charger for less than 1 year before it frayed (daily basic use). It's my 3rd charger in 3 years - come on Apple! So far it's the only downside to my Macbook.

    21 of 22 people found this useful

  • 1.0 out of 5 stars

    Had this charger for five months before it frayed and became unusable

    Title says it all

    22 of 24 people found this useful

  • 1.0 out of 5 stars

    Bad design

    I've been through 3 of these. The wire wears out where it connects to the box. This is poorly designed and $79 every time I need one is killing me!

    21 of 22 people found this useful

  • 1.0 out of 5 stars

    Horrible

    Like others, I've had to replace my cable 3 times despite taking care of it properly. The only "rough" thing I do to the cable is transport it to and from school in my backpack. This is just plain bad design and Apple support refuses to be of any help or claim any responsibility. They simply tell you to take better care of your next cable which you'll have to pay another $100 for next year.

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    Why, Apple? Why?

    This charger frays so easily, and you expect me to pay $79 for another one? Why don't you just make your products so that they last?

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    On my third

    What an awful shoddy piece of equipment. How could a charger to a computer be made so poorly!? The MacBook Pro Retina is by far the best laptop this company has ever made but seriously this is just poorly made charger (I don't know how strongly I can stress this sentiment, they should honestly replace the first for free). Apple should be ashamed at the overall rating of this product, or at least they would of been under the Steve Jobs regime. Maybe I'm being a bit too cynical here, but as a long standing customer and advocate I guess I just expect better from this company.

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    Constantly falls off

    This new power charger is terrible, it falls out of the computer at the slightest bump, which happens all of the time with the t design. The older L charger has a stronger magnet and is less in the way, I wish they would change the design of this! It's absolutely the worst part of the MBPr!!

    21 of 22 people found this useful

  • 1.0 out of 5 stars

    Really unacceptable

    I have had so many of these power adapter fail over the last 4 years, I can almost make the leaning tower of Pisa. The strain reliefs break, they burn out. This is something that Apple has to address, but its probably part of their revenue stream controlled obsolescence. Other than that I love my Mac's.

    21 of 22 people found this useful

  • 1.0 out of 5 stars

    Charging problem!

    I just bought a new MacBook Pro with Retina Display a week. It ran out of battery 3 days ago and I couldn't recharge it. Everytime I plug into AC outlet, the green light of the MagSafe 2 connector appeared just half a second and ...dead! Of course my McBook Pro can't return to life... Unfortunately, I'm out of the US (Vietnam), so I can do nothing untill going back home.
    (I did everything Apple recommend in Trouble Shooting like plug out, clean connector....).
    I'm very disappointed!

    22 of 24 people found this useful

  • 1.0 out of 5 stars

    Inconveniently wack.

    Seriously having 3 laptops in the house that dont all use the same power cord is about the most annoying thing apple ever came up with. Paid a lot of money for these computers, work with me a bit here.

    I sympathize with everyone who is carrying multiple kinds of power cords everywhere. At least make one that is interchangeable with different cords. its that bs.

    24 of 28 people found this useful

  • 1.0 out of 5 stars

    TERRIBLE

    Magsafe 2 is awful. Disconnects from my computer on even the slightest movements. The old L-Shape was much better. Just an awful design for $2400 machine!

    27 of 34 people found this useful

  • 1.0 out of 5 stars

    Horrible Charger.

    This charger has been the bane of my existence! It breaks quickly and easily and its frustrating that apple hasn't released a better alternative.

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    broken cable...

    After only a year of normal use, the protective rubber of the cable broke, exposing the wires and quickly screwing up the charger... This charger, and many chargers Apple makes, slam right in the face of their quality values.

    22 of 25 people found this useful

  • 1.0 out of 5 stars

    Terrible Charger

    Worst charger ever. The thin white wire is too delicate and it tears off very easily from the base of the adapter. 80$ is way too big a price for such a terribly designed product.

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    Apple should be embarrassed for this failure of a product

    One year now, I think I have had to re-apply this adaptor about 3 or 4 times per day because it falls off so easily. Do I want to plug my computer in 1,000 times per year? No. It's annoying as anything.

    And this one frays too. Just like the one before. And the one before. And the one before. 20 years of using laptops and never have I had a single manufacturer make a bad cable. Toshiba, Dell, etc. But Apple? Every cable frays after about 1 year. If you're not in the USA ... TOO BAD FOR YOU BUY A NEW ONE.

    This product only gets worse every year, I don't know how they can't fix this fraying issue and also make a plug that doesn't fall out if you tap the laptop. Really, for shame, for what you charge for these things you need to come up with some basic engineering solutions. The page on Apple support is a major joke... basically "how to use your power cord". Show me any other manufacturer that has to have a dedicated web page for how to use their power cord. It reminds me of the iPhone problems with shorting out the antenna and Apple's response was "hold your phone correctly."

    No Apple, how about you design us a product that does not have major flaws in the design? Give us something that works. You shouldn't need to put up 20 photos showing "poor use" of the power cable. Power cables have been around for 100 years and you can't make one that lasts more than 6 months without utterly failing, let alone one that will stay plugged into the computer? What a joke.

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    Replaced Twice

    I am a college student and I carry my charger around in my backpack with me to and from classes. My second charger just broke and tomorrow I will need to purchase another one for $80. On two different occasions, the wire closest to the battery pack has become frayed to the point where my computer will no longer charge. Laptops are supposed to withstand being transported and their chargers should too.

    20 of 21 people found this useful