• 1.0 out of 5 stars

    I can't believe I'm joining the crowd but they were right.

    After a year of HUMAN usage the cable frayed at the end that plugs into the laptop. I didn't abuse it. I didn't stretch and I was gentle. It frayed nevertheless.

    17 of 19 people found this useful

  • 1.0 out of 5 stars

    Awful

    I have had to buy two (NOW THREE) of these chargers in the past 2 years. The charger design is awful. The cord is far too thin and not nearly as durable as other apple products. It heats up to an extreme temperature. I have spent over $180 repairing something that was never my fault to begin with. Very unhappy that I now have to go and fork out another $80 for my THIRD charger.

    17 of 19 people found this useful

  • 1.0 out of 5 stars

    Apple over-engineering at its worst

    I have bought 5 of these in my lifetime, only 2 are still safely operating. They don't stand up to normal life usage. There is a computer inside this power supply that adjusts the voltage upwards to increase the power output when it detects certain models of Apple of laptop and downwards for others. Looks to be about 16V-18V adjustment range. This is just stupid. Make a fixed output supply (like every other device maker on the planet) and sell it for $15 (like every other device maker). It would actually work, be easy to replace in remote parts of the world (if you happen to be on vacation or work trip), and withstand normal wear-and-tear. We've all already bought the computer, do you have to gouge us here too?

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    I have to drop money on a new one every few months

    It's not that they don't stay in, or that they stay in when they shouldn't. It's that they fray. They always fray. I wrap electrical tape, but it only lasts so long. Really, it may even last longer than the original sheathing. And it's awfully expensive to be so predictably lousy!

    16 of 17 people found this useful

  • 1.0 out of 5 stars

    Ruins really fast

    The cable that connects to the computer is so fragile, I think they should redesign the charger or at least look for a better material than just a simple plastic

    17 of 19 people found this useful

  • 1.0 out of 5 stars

    Simply Awful.

    The DC side of cord overheated at the base of the inverter and frayed away from it. This happened right after my warrantee ran out. Why in the world does apple not make this a standard DC plug? Then at least I could replace the cord instead of the entire assembly.

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    No Quality

    I am writing this review with 3% battery on my Macbook Pro. After this review, my laptop will have to be charged by its new owner because $320 in charge cables is absolutely asinine. I can't do it anymore. It is becoming completely redundant, and using my Macbook is now a hassle. It is a shame that I have to switch to WINDOWS to avoid unnecessary charger fees. You would think that after so many negative reviews, Apple would get a grip and redesign a defective model.

    The Pros: This cable did not set my house on fire when it burned

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    Burned my office down

    This charger caused a house fire, my home office desk made of wood caught fire in the middle of the middle of the night. My macbook pro was placed on my clean desk around 8:00pm and left to charge overnight as I can't bare to constantly reattach the weak magnetic connection between the charger and device. It was 2:30am when the smoke alarms awoke me and my family and as we scrambled to get everyone out of our home I noticed the smoke was coming from my office, I quickly grabbed the extinguisher and headed to the office, my desk was in flames, my chair melted and the wooden floor was charged, I quickly was able to put out the fire and open windows for ventilation. My daughters bedroom is next to my office and she is 2 years old. The apple charger was block that was plugged into the wall was completely melted and there was nothing left but dripping remnants of melted plastic, and I had suspected it was the charger from the beginning as the day prior it had blown my fuse to the office twice and it sparked and smoked but I figured apple would have designed a safety electrical current shut down but after insurance adjusters and the fire dept conducted an investigation it was clear from their conclusions the fire was cause by the plug.

    I contacted apple and was told that they would have to images in which I supplied to a senior adviser and they referred me to an apple retail center to have the laptop evaluated. The retail store refused to replace, fix or even work on my MacBook Pro because AppleCare does not cover computers with foreign debris and since there was smoke damage my apple care was null and void. The senior tech I had submitted the images to said he was forwarding the info on to engineering department and once he received a response he would get back to me. I have yet to receive a response and it has been 47 days. I have left numerous voice messages with no response.

    CAUTION! CAUTION! CAUTION!
    I was fortunate to have caught this fire in time but I stress DO NOT use the charger unless you are able to supervise the functioning 100% of the time. I will NEVER purchase anything from apple ever again. I'm disgusted with the quality, unprofessionalism and lack of integrity this company stands for.

    17 of 19 people found this useful

  • 1.0 out of 5 stars

    Absolutely Terrible. Apple Should be Ashamed

    I've been a loyal Apple computer user for over 15 years. Based on my preaching the greatness of Apple's products, I've converted at least 10 of my family and friends to shell out the extra money for Apple computers. Starting 5 or 6 years ago, the quality of the power cords Apple was offering with its laptop computers have declined precipitously.

    I've owned my MBP Retina with this power adapter for less than a year. I am careful with my power cord. Despite this, the plastic cover to the cord is falling apart in several places, exposing the metal wires and making the cord dangerous and unreliable. I shouldn't have to break out electrical tape and hope the cord can give me another month or two of use before I have to shell out $80 for a new one that I might get 10 months of use out of.

    If Apple doesn't address this issue with its next computer release, I'm afraid I won't be able to justify the premium I pay for Apple products any longer. Apple will be losing a loyal customer because it apparently can't sacrifice a minuscule portion of its profit margin to provide durable power adapters with its $1500 laptops. I just feel badly for convincing my family and friends all to buy Apple computers over the years. Now they're stuck with these annoying and expensive issues because I sang Apple's praises. What a shame.

    18 of 21 people found this useful

  • 1.0 out of 5 stars

    Such a downgrade from the L chargers!

    I was having trouble with the original T-shaped WHITE macbook charger from a while ago, so when they released the new L-shaped chargers I was ecstatic! It worked amazingly and I could move my laptop around without the charger falling out! I recently just bought the new 13" retina display macbook pro, and I am very disappointed with this new T-shaped charger! It falls out when you pick up the laptop!! It is just flat out ANNOYING and IRRITATING! BRING BACK THE L CHARGERS!

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    Much worse than Magsafe for Macbook Airs

    I have had 3 Macbook airs and the magsafe adapters for them where all perfect. I agree with others this new Magsafe 2 on the retina MBP has two issues.

    1. The magnet is too weak
    2. The plug should be an L design, not a T. having a T exposes the cord sideways too much so that leverage is obtained by the cord to dislodge the plug!

    Apple, I expect a replacement, this adapter is simply not to your standards.

    21 of 27 people found this useful

  • 1.0 out of 5 stars

    Wow.

    A couple of problems.

    1. The L shape was great. The T shape is weak and not ergonomic at all. It gets pinched, and falls out much more than necessary.

    2. It gets hot! I mean, you can't even touch it. It's unbelievable.

    3. I haven't experienced fraying yet on it, but it sure seems possible. I understand exactly why others say that it has.

    4. The fact that the transformer's weight is so much makes it fall out of wall outlets. This doesn't seem like a major deal, but what about when you don't have a choice but the wall outlet and you don't want to extend your cable to be able to plug it in.

    These decisions make absolutely no sense. Why would you design a product with so many flaws? A beautiful machine like a Retina MacBook Pro needs a better accessory. I literally can't say anything good about it. It charges my Mac. That's about the only thing good about it. It's a pitiful product, to be completely honest. Pitiful.

    17 of 19 people found this useful

  • 1.0 out of 5 stars

    Change of size creates new headaches

    My first ever written complaint of Mac.

    We have 6 laptops at our house.

    Up until now - I did not have to drag a power adapter around - we have them all over the house.

    However, now with the Retina/MacBook Pro/MagSafe 2 - the size changed. So now I have to drag my laptop around AND the MagSafe2 cable (I can't use any of the original MagSafe power cables).

    Now I have to bring the cable home, bring it to work, bring it to every meeting...

    My work office has Mac laptop chargers in every room. We now have to have 2 in every room?

    Apple - please become a utility that I don't have to think about. I don't want to have to plan what cables I bring, I don't want to explain to my kids that they have to look at the cable and inspect it before bringing their laptop and a cable to their friends house for a sleepover. (I just see lots of little problems that are totally avoidable)...

    Heck - at least make it neon blue or something so it at least looks different.

    This is not progress.

    23 of 31 people found this useful

  • 1.0 out of 5 stars

    Lousy quality for an overpriced and even dangerous charger

    This is a device that transforms a household electric current from whatever it is in your country to 85 W and sends that electric current to the battery of your computer. It is not rocket science and the technology has been around for about a century now. Yet Apple has failed to construct a charger that holds up to normal daily use. Let's put aside that this charger has magnetic contacts that kind of work, most of the time. What blows my mind is how Apple let the focus on design compromise the usability and quality of such a premium product. The cables on this charger are way too thin and made from a material that doesn't hold up over time, eventually making this charger a death trap and fire hazard. If I were Apple I would be embarrassed. This is by far their worst innovation.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Bad design in functionality AND aesthetics

    The MagSagfe requires a lot of reworking. The lack of support at the stress points of the cord leaves it susceptible to fraying, especially when you employ the two prongs designed to pack the whole thing away. We're told that the design team chose not to implement support for these joints because they weren't aesthetically pleasing, and if a design team cannot come up with a beautiful design solution, then they aren't really doing their jobs. They chose aesthetics over functionality, but the power adapter is so awkward in design. The lower end is large and bulky whilst the path leading to the laptop is thin and flimsy. How are these two components meant to last alongside one another?

    I should not have to be the one to reinforce the cord's stress points with one of the many 'hacks' seen online addressing this issue. If people on the internet can devise a solution, surely the design team at Apple can too.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    This is getting ridiculous. PLEASE fix these chargers or drop their price.

    I have a lovely mid 2012 MBP retina and as fantastic as the machine has worked for me, i've literally gone through some 3-5 of the Magsafe 2 chargers since ive had it.
    This is straight up ridiculous.
    Im at the point where i take extra specific care with ANY manipulation of the wire or charger and let it cool down before wrapping or putting it in a bag and it STILL breaks. My sister who lives in the same building has a similar macbook and has gone through 3 or so as well.
    This wouldnt be such a HUGE issue for as many people as it is if Apple wasnt asking €80 IN IRELAND FOR THESE CHARGERS.
    Like really? REALLY?

    PLEASE fix this. That is an OBNOXIOUS price for a PLUG to begin with and one that has so many bad reviews?
    I love my macbook but this is a major issue with using them.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    Terrible Design

    Such a poor design by apple. Wire frayed in 6 months from both ends.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    Frayed cord - same problem as everyone else.

    Have to buy a new one because the cord frayed and there is no alternative.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    Same as other - 2 in a year

    Just stopped working after less than a year. Same problem as others.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Very bad

    In two years of use and even taking all the possible cautions, I had to replace this. How can an Apple computer that costs more than 2000€ and is supposed to be one of the best of the market have such a bad power adapter? Please Apple people don't fool us no more and make a durable one.

    14 of 14 people found this useful