• 1.0 out of 5 stars

    Frayed small cable

    I am here wondering why my charger was getting so hot and not charging my laptop. I've had my computer and charger 2 years now. I am experiencing the same thing 392 other 1 star review customers are experiencing. My cable is frayed at the base, is getting extremely hot and I am now using my wife's charger to get work done tonight. I will head to the apple store tomorrow to get a new one. We will see what they have to say about it. I just ran out of my apple care warranty I think. $90 out of pocket :(

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Ridiculous!

    I've had my MacBook Pro for less than 3 months and the adapter cord is dead. Not only to I have to have a $54+ hold on my card for them to send me a box to look at the cord, I have to wait until they inspect the BRAND NEW cord and send me another. Thanks for the $3000 paperweight in the meantime.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Breaks

    this thing breaks itself exposing the wire making you pay an extra 100 dollars every year and a half

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    MELTS THE CABLE.

    Dear Apple: MAKE A POWER ADAPTER WITH A SEPARATE DETACHABLE CABLE!!!!!!

    THREE TIMES I have had to purchase NEW power adapters all because the CABLE MELTED. Why replace the whole thing when it is only the cable that needs replacing? Why make the customer pay $80+ dollars for a whole new adapter when a cable would be less than a tenth of that cost? This is totally absurd. Pull your head out of your rear, Apple. Most professional equipment out there has SEPARATE & DETACHABLE power cables precisely for this reason!! Design a new adapter that has cables that you can replace without having to wastefully replace expensive working components just because a cheap cable melted. Sheesh....

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    HORRIBLE product: weak, delicate, flimsy, frail, fragile, etc.

    Just bought my third cord in 3 years. I now treat these things with kid gloves, but the cords *still* get frayed and stop working. [Edit: So I *did* rate it, Apple: I gave it ZERO stars. But apparently I have to be more generous and give it one to convey my displeasure.]

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Poor Design

    I've had to buy 2 of these replacement plugs since buying my MacBook in 2012. The wire keeps breaking rendering the plug useless. So strange that Apple can make such precise products but can't get a plug right. They should replace these things for free.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Frustrated by the power adapter

    It only takes a slight touch for the power adaptor to disconnect from the computer. Many times I think it's charging and I'll see the low battery warning because the magnet has let go (again!) unknown to me.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Utter garbage

    I've had two of these fail now. It is completely unacceptable that such a basic piece of equipment is so unreliable. When I was a first year engineering student we learnt how to build power supplies, they aren't rocket science.

    It's doubly galling that a 6 year old power supply on my $500 Dell laptop still works fine, yet I've had two fail on my $4000 (AUD) MacBook. No more form over function for me, hence no more Apple products.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Magnet won't stay put...lousy design

    I am extremely disappointed with the new charger for the macbook pro retina. The magnet is weak and unless you put the laptop on a hard surface and don't touch it, it pops out constantly. It is too thin and the slightest movement (even if I just switch positions in my lap it pops out) causes it to fall out. What is worse is that it is so light and flimsy, you don't even realize it has popped out...there is no sound like on the iphone and/or ipad. Apple really needs to rethink the design and implement some changes. For how much I spent on this laptop, I'm not a happy camper that the very thing that gives it power, doesn't work properly. Far too expensive to have such a simple problem.

    16 of 18 people found this useful

  • 1.0 out of 5 stars

    Terrible, needs a stronger magnet

    It charges, when it is plugged in, but don't try moving your laptop or breath on it. It falls out any chance it gets. I feel as though this will destroy my battery in the long run, which will cost me $∞ to replace. It feels like Apple is making worse products so you have to replace them more frequently.

    18 of 22 people found this useful

  • 1.0 out of 5 stars

    Does the job but breaks easily

    Ive broken 2 of these $100 dollar charges while taking good care of them. They fray very easily, come on apple.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Less than a year of use

    After less than a year of use I am already have connection problems with this power adapter. The adapter has been plugged in at my desk for the last 10 months, basically never moved and yet the cable has worn to the point where it does not charge my Macbook pro. Wonderful Apple engineering at work here.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    an almost $80 charger you will need to replace every year and a half

    Terribly designed charger that I now need to replace after only a year and a half. This charger should be recalled.

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    Frayed cord in less than 2 years

    Really disappointed with the quality of the charger considering it already frayed and now won't work at all and that I probably won't get a warranty replacement.

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    Had to buy 2 already since I bought buy macbook 2 years ago...

    Everyone has this issue. Most of my friends have had to replace their chargers and I know people who have switched over to PC laptops for this specific reason.. :(

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    Not durable; runs way too hot

    You would think that Apple would eventually realize and rectify the issues with their power cables for MacBooks, but yet another generation of laptop is accompanied by the same lousy cable design. Having owned 4 apple laptops in the past, I am cognizant of the need to be gentle with these cables; even so, this cable already needs replacing after just over a year of use. It wouldn't be so aggravating if the flimsy cables did not cost a ludicrous amount of money to replace. Also, the brick heats up to about 200º during normal use. 1 Star awarded for the magnetic-release (definitely the high point of this cable), 0 stars for just about everything else.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Time for a design change

    Its obvious this Apple product is not up to standard. So many negative reviews can't be wrong. The whole thing defeats the point of a notebook because its too heavy, runs too hot, its too big & the cable & winder clips poor quality.

    Come on Apple - change it.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    A necessary evil

    While this is probably the only viable option for a charger, Apple has done a really terrible job with this one. The cord near the end that gets plugged into the computer is unbelievably weak. I am very gentle with these cables and have frayed two of them so far. The exposed metal means there is a risk of shock if your cable ever gets to this state (and with any normal use, it will).

    Also, because the cable extends perpendicular to the natural angle it should (as opposed to the much better design of the previous adapters where the cable just goes straight to the back of the laptop) you are forced to bend the cable under most scenarios. It's almost as if Apple wanted them to break with normal use.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    MagSafe 2: Two Time Loser

    I can't put into words how badly I hate this MagSafe 2 Power Adapter. the MagSafe 1 was great: it hugged the body of my MacBook Pro 13...never got in the way...was always attached to the laptop...was only a ¼ inch footprint...I forgot it was even there except for the occasional glance to check its status by the LED.

    Bought a new MacBook Pro 15 this summer, and the first time I sat in my chair...put the laptop on my lap...the adapter popped off. If I have to itch my foot? Off. Reach for my water? Off. Cat jumps up for some love? Off. Sneeze? Off. I'd LOVE to shove this thing in the designing engineer's ear, and all the bureaucrats following that put their hands on this and approved it. Not all of us use laptops on desks...we use them on LAPS! If I want this power supply to stay put I have to sit uncomfortably in my chair like I've got on a mini-skirt...and I'm not a mini-skirt kinda guy.

    So nobody thought about the possible negative ramifications from having a sleek ¼ inch device that hugs the machine to this growth that sticks out an inch at least...with the leverage of a stiff cord on top of that? Apple designers make sure you have to charge your phone 2 times a day because of tiny batteries...so you have an 'elegant' looking device...but they thought this mutant Lego thing hanging off the side of the machine was alright?

    You're slipping, Apple. The wonderful momentum Jobs left us with is rolling to a stop. I've had more software issues the last year than in the 10 years before that. I would rather stick screwdrivers in my eyes than deal with the bloated iTunes. Music? Give me a break: sudden WARP volume...waiting for music to load from the cloud...songs ending prematurely...icons reduced to sesame seed size. Playing games with accessing my ripped music...like if I can't find it I'm going to buy it again. Meticulously tagging photos just to search for them at a later date, and they're nowhere to be found. Updates that magically reset EVERY SETTING ON THE DEVICE! You aren't smart enough to make that -not- happen? All the things that led up to me leaving other non-Apple OS's are happening now. We don't want the latest and greatest you push out to satisfy your shareholders. We want something that WORKS!

    15 of 17 people found this useful

  • 1.0 out of 5 stars

    Broke in less than an year

    The chord wore out at the end connecting to the base. Poor quality and design.

    13 of 13 people found this useful