• 1.0 out of 5 stars

    One of the worst investments I've ever made

    I've spent hours and hours on the phone with tech support, I've extended the warranty, I've tried everything. I have made some great friends through our constant interactions with tech support, but can't get it working consistently. I have two time capsules and an airport express with a new Macbook Pro 15. I've been trying to get the network to work glitch free for years, but it's down as often as it's up and again, we've tried everything.

  • 5.0 out of 5 stars

    my 2008 model saved my bacon

    When my older iMac died an inglorious death, this little older Time Capsule saved my life, so to speak. When the new one arrived, the time Capsule proceeded to go to work and restore every single thing just as it was, so that using the new iMac was no different than using the prior one. It put every siingle item back where it had been and it was just like having my old computer...except in a sleek new package. I will not ever be without one of these. That one crash was enough to make me a fan for life.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Worked for just over a year

    Worked for just over a year, then, began making a loud whining noise. It still works, but I can't be in the same room with it. Took it to the Apple Store who said it couldn't be fixed and would likely stop working in the near future. I did not purchase Apple Care because the product was not likely to be abused. it just sits still on a desk top and does its thing. This product should last longer than a year especially for $300. Definitely, not worth the money.

    17 of 20 people found this useful

  • 1.0 out of 5 stars

    This is the worst thing I've ever bought

    I wanted to invest in a decent set of Wifi kit for my new home, so I bought the 3TB airport time capsule and an airport express extender to satisfy all of my wifi needs.
    For the first month or so things seemed to be fine. Then my Time Machine backups could no longer find the 3TB drive - and when I tried to access it from my finder I found it was there, but really slow to access folder, and would often come back with errors saying the drive was no longer available.
    So I switched off time machine and just used it as a network extender (and bought a cheap - but very reliable external Disk Drive that I plug into my mac).
    That worked for a couple of months, then I and my family started getting intermittent connectivity issues with the wifi. Sometimes while I was at work the wifi would be inaccessible all day. I tried powering down the airport time capsule and voila! any device that was in range of the other airport express worked perfectly.
    This is a massive disappointment - considering how overpriced these items are.
    I think my desire to remain entirely in the Apple eco-system is on the wane. Im off to buy some better/cheaper networking kit, and Ive replaced my new IPhone 6 plus with a Nexus 6P

    Couldnt be happier

    17 of 19 people found this useful

  • 1.0 out of 5 stars

    Worst Apple product

    Definitely the worst Apple product I've ever owned. I only bought it for the wireless time machine backups. It worked fine for awhile. Forgot that it was on regular backups (which is the point!) and came back to check one day and it hadn't been backing up. Can't get it to backup wirelessly anymore. Forced to use it as a USB hard drive now. Bought it brand new less than a year ago.

    18 of 20 people found this useful

  • 1.0 out of 5 stars

    Warning - Do Not Buy - Hard Disk Fails !!! (READ THIS)

    READ THIS BEFORE PURCHASING.... Have been using TCs since they were first introduced. First unit: Hard disk failed. (after 2 years) Second unit: Hard disk failed. (after 1-2 yrs) Third unit: hard disk failed. (after 1-2 yrs) Apples worst product. (read the reviews!)

    But I want to believe that their latest TC is better. Today I was at Apple Store ready to purchase 2 brand new TC's. (one for my office, one for home) While at the store I started reading the reviews, and see that NOTHING HAS CHANGED...

    HARD DISK FAILS ON CURRENT MODEL, AS HAS BEEN THE CASE ON MY 3 PREVIOUS TC's.

    So now I'm on my way to Walmart to purchase hard disk drives (one drive for each iMac) which can be plugged directly into USB port of my iMacs. Fyi at $100 per drive, buying 4 hard drives is same price as buying a 4gb TC. Fyi Time Machine (software that comes with Macs) works with external drives.

    APPLE SHAME ON YOU FOR CONTINUING TO SELL AN INFERIOR PRODUCT !!!

    45 of 55 people found this useful

  • 5.0 out of 5 stars

    Great product

    I've had this for two and a half years. Have never had a problem with it. Does what it is supposed to do. Don't think I've ever had to even re-boot it. Would buy it again.

    10 of 12 people found this useful

  • 5.0 out of 5 stars

    Amazing

    It set itself up! Didn't have to do anything to it, just plugged it into my Mac and Ethernet port. Super fast, and I can create a guest network. Highly recommend.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Works as intended/Has more potential

    I just purchased this product, I've had no issues so far but I think it could be so much better as a file sharing device between all apple products that i own. I have a mac book pro an iPad and an iPhone I was thinking this was some sort of server between the devices I own. I'm not asking to share with anyone else I just want to store photos or videos here and be able to access them from anywhere I love my MacBook but it has such a small hard drive and I thought this was a solution but I may be returning it seeing as all it serves for is a backup. This is the first Apple product I'm disappointed in. So for unused potential I subtracted 4 stars.

    25 of 77 people found this useful

  • 5.0 out of 5 stars

    Works easily, reliably and fast

    Bought this a couple years ago and we have had no issues until today (more on that later). Easy set up. Easy back ups. Ease of mind since we have had other laptops hit the ground (two boys) with memory potentially lost with no back ups since we never get around to that. Now everything is regularly backed up and we hardly notice (a few minutes of slow work when this is happening).
    Brought home and up and running in minutes. First backups were done and took a while, but since then they go very quickly.
    Now regarding speed. I was curious to see why people were giving one star and noticed many referred to slower speeds. I don't get it. I did speed tests today to compare the Comcast wifi signal (under 20mbs up and download) to the AirPort speeds (125Mbs download and 20 upload). We have the Xfinity Blast service. Not sure why the wifi provided by Xfinity/Comcast is so slow, and glad we bought this one or would have no benefit from the Blast we are paying for.
    The only "problem" we've had was today when I tried to backup my laptop and it wasn't finding the backup disc. Went to apple website to trouble shoot and it said to ensure they were both on the same network. I went right by that recommendation thinking of course I was on the right network. But after futzing around for 30 mins with no success I checked and found my lap top for some reason was set to the unlocked comcast wireless network in our house meant for guests. Fixed that and easily backed up.

    17 of 18 people found this useful

  • 5.0 out of 5 stars

    oustanding

    love it very good speed and good range

    7 of 10 people found this useful

  • 4.0 out of 5 stars

    Great as a Time Machine & Router but USB 2?

    I bought this in February of 2015 so roughly 6 months ago - it's still working great.

    Time Machine: three days after setting this up I accidentally wiped my hard drive (my own fault, messing around with the Root account) and was able to network book (over WiFi no less) to the TC and restore from a backup automatically made about 3 hours earlier. FANTASTIC!!!!

    WiFi: I routinely connect at 850+ Mbps which is great. Connection is reliable and covers my house (about 1,000 sq feet) and back yard. I scanned the airspace in my home and manually set the WiFi channels to avoid interference with neighbors. The auto channel selection sometimes picked overlapping frequencies...

    Internet Router: does the basics BUT if you're looking for advanced features like dynamic DNS look elsewhere. The TC follows the philosophy of "It just works" - yep it does, with simple features...

    Ethernet Switch: seems to work just fine. I have an AirPort Extreme in my basement for kids to connect to for LAN parties connected with a wire. Updating security settings on the TC automatically updates the Extreme - very nice feature

    USB 2: WTH?!?! Why not USB 3 ? Sure you can connect an external drive but it's SLOWWWWWWWW. This is the one thing that really disappointed me... the TC should not only have USB 3 but also Thunderbolt - Apple has it on ALL but one of it's computers - why not here?

    17 of 18 people found this useful

  • 1.0 out of 5 stars

    disappointed

    This is the first apple product that I am really disappointed about. I wanted to upgrade my existing airport extreme to a Time Capsule so that I would have a wireless router with wireless HDD functionality. I spent 3 hours trying to overcome the self-assigned IP address issue but couldn't so I gave it back. I exchanged it for a regular Airport Extreme, which had the exact same issue, although I was able to fix it. Apple please fix this.

    23 of 36 people found this useful

  • 5.0 out of 5 stars

    Use As Intended

    I purchased my first Time Capsule in 2011 and just replaced it with the current model. Yes the old one still works and has been backing up three macs hourly since it was new. It has never been turned off. It's currently a back up for the current Time Capsule. This is what I know. Do not put the Time Capsule in an enclosure, make sure you have good air flow around it, set up the time capsule as Apple instructs don't think you know better and use the equipment as intended. This is a durable product don't be afraid of the reviews by those who mean well, but may be legends in their own minds

    33 of 36 people found this useful

  • 1.0 out of 5 stars

    Always turns off

    Can I please get a refund? I tried to give this product multiple chances, over the year it constantly goes offline and turns off, and is seriously unreliable. For the price and compare to the quality Apple provides in products, this is by far one of the worst products and needs to be recalled. I love Apple, and have been loyal with iPhones, iPad, Apple TV and my Mac Book Pro, but this was the biggest disappointment, I've lost data and wasted my money. Can I trade it in or something? It's been almost a year, now it fails every day.

    61 of 72 people found this useful

  • 1.0 out of 5 stars

    Failed after just over a year

    I purchased this $300 time capsule brand new in Sep 2014 and everything was working fine. I am not a power user, I do not demand a lot from my devices, however this Time Capsule stopped working just outside of the warranty coverage, and apple will not do anything about it. I paid over $300 considering tax and expected something this expensive to last more than a year. I am extremely disappointed and urge you to not purchase this and take your money elsewhere.

    69 of 73 people found this useful

  • 2.0 out of 5 stars

    I'm a Fanboy But Disappointed

    So far - not great, not terrible, but definitely disappointing. Some aspects work great, others are nonfunctional. Backup is great. Wireless router is great. Ethernet out is terrible. Which is really strange, right? How does the automatic backup work well, wireless work well, and the least difficult aspect (from an engineering perspective) work terribly? All three ethernet ports don't work well at all. Whether it's plugged into a smart tv or a printer, it doesn't matter, the ethernet has been barely operative from day one.

    I willingly pay a premium for Apple products because I expect that the product will be worth the extra expense. Sadly, this one isn't.

    36 of 41 people found this useful

  • 1.0 out of 5 stars

    Easy to use just not for as long as you would think.

    Bought the airport, set it up easily, used it with no problems for over a year, then totally dead. No warning of impending failure. It just went kaput. I expect more out of a device that paid more than three hundred dollars. I love apple and most of their products but reading up on this device I realized I made a mistake.

    56 of 59 people found this useful

  • 4.0 out of 5 stars

    This one works great!

    My first TC (purchased about 2 years ago) had some mating issues with my other equipment - likely the Comcast modem. So I returned the TC. I am still with Comcast, but have purchased my own (ZOOM) modem and decided to try another TC. Hooked it all up, and it works great! Fast wifi connections all throughout the house, whether on our MBA's, iPhones, Wii U, XBOX, TV set or DirecTv. Plus, we can now back our MBA's up wirelessly! Granted this is still a new set-up, so longevity is still TBD, but initially, it is working great!

    (Also, to note, this time I bought one from Amazon. It was used, so I returned it and bought it from Apple instead. I would not suggest buying from anyone other than Apple unless you can physically see that it is indeed a brand new unit you will be bringing home.)

    13 of 15 people found this useful

  • 1.0 out of 5 stars

    Bad Choice

    After years of Airport Extreme use, I replaced my working device with this Time Capsule. Big mistake. It interferes with my micro-cell device and slows my internet speed by 30%. No amount of re-jiggering with Apple Care techs fixes the problem. Very disappointing. It seems to be an Apple firmware problem but it is not possible to down-grade the firmware to an earlier, workable version.

    37 of 39 people found this useful