• 1.0 out of 5 stars

    not to recommend

    After 2 years my TC 2TB stopped to boot/work. Seems that the HD got some problems so the wifi part will also stop to work. Apple takes a huge amount of money for repair and I have the feeling this product is not made for 24/7 use.
    Buy a "normal" airport and use standard backup solutions. I still see a point using airport as a router especially if you want to extend your network, but the use of time capsule is just wasted money.
    // a very disappointed user

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    DOES NOT JOIN EXISTING NETWORKS - RUBBISH!

    The new TC doesn't join existing networks. I only found this out when I opened the box and read the instructions. I already have an old 2TB version and expected this to work just the same . Rubbish concept. I am NOT going to plug this into my decent and excellent third party router and change over 3x iPhones, 3x iPads, 2x MacBook Airs, 2x ATVs, one additional speaker and an iMac because Apple decided to mess around with the specifications of originally an excellent concept.

    22 of 28 people found this useful

  • 1.0 out of 5 stars

    This is junk

    I hooked up my brand new Time Capsule and my Time machine took 24 hours to give me a disk error message. It is not as good a router as my AirPort extreme, so I disconnected it. I found that Apple has a 14 day return policy! Who does that? Is it even legal? I am disabled so this entire process was difficult, considering all of the set-up. Then I had to reverse the process to watch my Apple TV, etc. Everything about this purchase has been screwed up.

    25 of 30 people found this useful

  • 1.0 out of 5 stars

    One of the worst investments I've ever made

    I've spent hours and hours on the phone with tech support, I've extended the warranty, I've tried everything. I have made some great friends through our constant interactions with tech support, but can't get it working consistently. I have two time capsules and an airport express with a new Macbook Pro 15. I've been trying to get the network to work glitch free for years, but it's down as often as it's up and again, we've tried everything.

    17 of 21 people found this useful

  • 1.0 out of 5 stars

    Worked for just over a year

    Worked for just over a year, then, began making a loud whining noise. It still works, but I can't be in the same room with it. Took it to the Apple Store who said it couldn't be fixed and would likely stop working in the near future. I did not purchase Apple Care because the product was not likely to be abused. it just sits still on a desk top and does its thing. This product should last longer than a year especially for $300. Definitely, not worth the money.

    34 of 39 people found this useful

  • 1.0 out of 5 stars

    This is the worst thing I've ever bought

    I wanted to invest in a decent set of Wifi kit for my new home, so I bought the 3TB airport time capsule and an airport express extender to satisfy all of my wifi needs.
    For the first month or so things seemed to be fine. Then my Time Machine backups could no longer find the 3TB drive - and when I tried to access it from my finder I found it was there, but really slow to access folder, and would often come back with errors saying the drive was no longer available.
    So I switched off time machine and just used it as a network extender (and bought a cheap - but very reliable external Disk Drive that I plug into my mac).
    That worked for a couple of months, then I and my family started getting intermittent connectivity issues with the wifi. Sometimes while I was at work the wifi would be inaccessible all day. I tried powering down the airport time capsule and voila! any device that was in range of the other airport express worked perfectly.
    This is a massive disappointment - considering how overpriced these items are.
    I think my desire to remain entirely in the Apple eco-system is on the wane. Im off to buy some better/cheaper networking kit, and Ive replaced my new IPhone 6 plus with a Nexus 6P

    Couldnt be happier

    30 of 35 people found this useful

  • 1.0 out of 5 stars

    Worst Apple product

    Definitely the worst Apple product I've ever owned. I only bought it for the wireless time machine backups. It worked fine for awhile. Forgot that it was on regular backups (which is the point!) and came back to check one day and it hadn't been backing up. Can't get it to backup wirelessly anymore. Forced to use it as a USB hard drive now. Bought it brand new less than a year ago.

    28 of 32 people found this useful

  • 1.0 out of 5 stars

    disappointed

    This is the first apple product that I am really disappointed about. I wanted to upgrade my existing airport extreme to a Time Capsule so that I would have a wireless router with wireless HDD functionality. I spent 3 hours trying to overcome the self-assigned IP address issue but couldn't so I gave it back. I exchanged it for a regular Airport Extreme, which had the exact same issue, although I was able to fix it. Apple please fix this.

    31 of 47 people found this useful

  • 1.0 out of 5 stars

    Always turns off

    Can I please get a refund? I tried to give this product multiple chances, over the year it constantly goes offline and turns off, and is seriously unreliable. For the price and compare to the quality Apple provides in products, this is by far one of the worst products and needs to be recalled. I love Apple, and have been loyal with iPhones, iPad, Apple TV and my Mac Book Pro, but this was the biggest disappointment, I've lost data and wasted my money. Can I trade it in or something? It's been almost a year, now it fails every day.

    71 of 82 people found this useful

  • 1.0 out of 5 stars

    Failed after just over a year

    I purchased this $300 time capsule brand new in Sep 2014 and everything was working fine. I am not a power user, I do not demand a lot from my devices, however this Time Capsule stopped working just outside of the warranty coverage, and apple will not do anything about it. I paid over $300 considering tax and expected something this expensive to last more than a year. I am extremely disappointed and urge you to not purchase this and take your money elsewhere.

    79 of 83 people found this useful

  • 1.0 out of 5 stars

    Easy to use just not for as long as you would think.

    Bought the airport, set it up easily, used it with no problems for over a year, then totally dead. No warning of impending failure. It just went kaput. I expect more out of a device that paid more than three hundred dollars. I love apple and most of their products but reading up on this device I realized I made a mistake.

    66 of 69 people found this useful

  • 1.0 out of 5 stars

    Bad Choice

    After years of Airport Extreme use, I replaced my working device with this Time Capsule. Big mistake. It interferes with my micro-cell device and slows my internet speed by 30%. No amount of re-jiggering with Apple Care techs fixes the problem. Very disappointing. It seems to be an Apple firmware problem but it is not possible to down-grade the firmware to an earlier, workable version.

    40 of 42 people found this useful

  • 1.0 out of 5 stars

    Expensive piece of worthless junk

    It is super slow to transfer and even browse files. Horrible Wi-Fi, iPad and iPhone could not connect to the network, had to revert to my old Airport Express.

    41 of 47 people found this useful

  • 1.0 out of 5 stars

    Product Defective

    I really wanted the device to work, but that was not the case. I could not set up the device through the Airport Utility, it continued to say that there was an unexpected error. I was able to connect with my iPhone and set it up, but only the WiFi worked. Sent hours trying to figure it out. Worst Apple product experience I've had, and I've had a lot of Apple products. It was returned today.

    33 of 36 people found this useful

  • 1.0 out of 5 stars

    A colossal (and expensive) piece of junk

    2TB Time Capsule: Wireless capabilities disappeared shortly after purchase (were intermittent for a while) and now it doesn't even connect when physically plugged in via an ethernet cable to my MBP. Extremely disappointed in such an expensive HDD. Save your money and buy something else!

    44 of 46 people found this useful

  • 1.0 out of 5 stars

    Can't even get it to work

    I followed the set up instructions. The computer can be connected to the Airport Time Capsule but there is no internet connection, despite all the green lights. I waited for more than 20 min and tried resetting. Finally, I had to switch back to the older Airport Time Capsule and back to internet. What is the usual set up time once you connect the WAN port cable? Thanks.

    29 of 32 people found this useful

  • 1.0 out of 5 stars

    Useless

    This thing is useless in all aspect except maybe as a network router (and not even wireless). First it will back-up your info but you can never ever restore from it actually. Good for storing versions of documents, but if you ever try to recover a computer or upgrade to a new computer, it will never work. I've had 2 different Time Capsules and tried both to upgrade to a new computer and both times it failed so I just had to manually transfer my data. The wireless is slow and terrible. The router constantly will disappear from the network making time machine backups impossible until you restart the router by unplugging and replugging. Just get another router and attach a NAS.

    37 of 47 people found this useful

  • 1.0 out of 5 stars

    Had to take it back - useless

    So I had the last version, but I don't think these problems have been fixed.
    It backs up every hour - you cannot tell it to just back up at night. Every hour, it slows your internet to a crawl for every internet machine in the house. Horrifying. And you cannot tell it to just back up once a day or once a week. I went to the genius bar in person to check on this. Horrible. So your internet keeps going slow every hour. It cannot back up without slowing the connection. It is a useless machine. I returned it - got an Airport Extreme (good) and got a backup hard drive elsewhere.

    Do not buy this!

    49 of 65 people found this useful

  • 1.0 out of 5 stars

    Failed me when I needed it

    Do not trust this product. I needed to restore from backup and it took 36 hours. Then it lost the start-up disk. I had to reinstall OS X, and now all sorts of things are missing or are different from what they were supposed to be.

    This product is supposed to revert your system back to a point of time. It completely failed me when I needed it to work. I regret trusting it.

    46 of 55 people found this useful

  • 1.0 out of 5 stars

    Ready to give up on time capsule!

    I am not really enjoying my time capsule! The 1st one that I purchased the Wi-Fi was faster than the cable modem that came with my service but as soon as I tried to back up one of my Mac it stop at 15% and said hard disk is damage and needs repair. I took that one back the next day to my local Apple store where they swapped it out when I told the associate what had happen she stated to back up my Mac’s for the first time via Ethernet. Once I set up the new time capsule it had a hard time staying connected with my internet and I got the say error again (hard disk needs repair) even with me trying the Ethernet back up.
    So back to the Apple store I go!!!!

    38 of 47 people found this useful