• 1.0 out of 5 stars

    This is junk

    I hooked up my brand new Time Capsule and my Time machine took 24 hours to give me a disk error message. It is not as good a router as my AirPort extreme, so I disconnected it. I found that Apple has a 14 day return policy! Who does that? Is it even legal? I am disabled so this entire process was difficult, considering all of the set-up. Then I had to reverse the process to watch my Apple TV, etc. Everything about this purchase has been screwed up.

    47 of 56 people found this useful

  • 1.0 out of 5 stars

    Died after a year, just after warranty expired

    I should have learnt my lesson with my first time capsule in grad school which was finicky and crashed once every 4-5 months. It lasted me through 4 years before dying, so when I got a new job, I conveniently forgot how terrible the device was in light of automatic backups.

    However I'm really annoyed that just shy of 12 months, the device crashed and no matter how much I reset it, it won't even show up on my computer. $300 wasted!

    53 of 68 people found this useful

  • 1.0 out of 5 stars

    Not reliable

    I had an older version (2012) of the 2TB Air Port Time Capsule (the square flat one) and it just failed without warning after about a year and a half. Took it to the Genius Bar for diagnosing and they asked me "you have this all backed up, right?" ha ha ha, the Time Capsule WAS the back up!!

    I could feel the unit was working (could feel heat and hum) but no light on the front. No way to recover data. It just bricked one day. Had to pay to replace the whole thing, no recovery, no apple care, no replacement.

    I'd recommend another brand based on their inability to even apologize that all my archived data just disappeared.

    92 of 146 people found this useful

  • 1.0 out of 5 stars

    Internet & Squeezebox problems

    Great idea to have router and backup on one place, but it unexpectedly drops internet connection. The Express side works fine until I set up a network to use Time Capsule then it will not connect with my Logitech players. Customer service could not solve problem.

    45 of 53 people found this useful

  • 1.0 out of 5 stars

    Beware of disk failures

    this is my 2nd TC device. Each has failed in the first two years. The disk died on my present device after 1 year. I have one of almost every apple product which mostly work well. But I think this device seems to be flawed. And of course working with apple stores to get it replaced is a real pain. I would recommended a NAS or OS X server solution instead.

    38 of 40 people found this useful

  • 1.0 out of 5 stars

    Product Defective

    I really wanted the device to work, but that was not the case. I could not set up the device through the Airport Utility, it continued to say that there was an unexpected error. I was able to connect with my iPhone and set it up, but only the WiFi worked. Sent hours trying to figure it out. Worst Apple product experience I've had, and I've had a lot of Apple products. It was returned today.

    40 of 44 people found this useful

  • 1.0 out of 5 stars

    not to recommend

    After 2 years my TC 2TB stopped to boot/work. Seems that the HD got some problems so the wifi part will also stop to work. Apple takes a huge amount of money for repair and I have the feeling this product is not made for 24/7 use.
    Buy a "normal" airport and use standard backup solutions. I still see a point using airport as a router especially if you want to extend your network, but the use of time capsule is just wasted money.
    // a very disappointed user

    40 of 45 people found this useful

  • 1.0 out of 5 stars

    DOES NOT JOIN EXISTING NETWORKS - RUBBISH!

    The new TC doesn't join existing networks. I only found this out when I opened the box and read the instructions. I already have an old 2TB version and expected this to work just the same . Rubbish concept. I am NOT going to plug this into my decent and excellent third party router and change over 3x iPhones, 3x iPads, 2x MacBook Airs, 2x ATVs, one additional speaker and an iMac because Apple decided to mess around with the specifications of originally an excellent concept.

    46 of 57 people found this useful

  • 1.0 out of 5 stars

    Didn't work

    I received the 2TB Airport Time capsule for a Christmas gift. Setup was very easy, but it would not read an external hard drive. I tried three different hard drives, the unit would not detect them. When I left the range of the wifi with my iPhone or iPad, I could not reconnect without restarting the Airport. I was very disappointed with the unit. I had it for four days and had to restart it over ten times.

    51 of 71 people found this useful

  • 1.0 out of 5 stars

    Time capsule = JUNK

    I have been a mac/apple fan boy since the late 90's and have had nothing but good things to say; repeated referrals; and constant upgrades. My time capsule is the biggest waste of money ever spent on technology; and to make it even worse no support from apple. Investing several hundred dollars on something that quits far before my cheap external hard drive is an embarrassment.

    63 of 96 people found this useful

  • 5.0 out of 5 stars

    The best router I've used

    I went through my fair share of WiFi routers. All of them that I've used, from Belkin, Linksys, D-link, etc were all painful to setup and had options I'm sure their makers don't even understand. They also got super slow as time went on, need to be restarted every now and again to keep things running optimally. Yes, they were cheap, probably the only good thing about them.

    Enter Time Capsule. I bought this along with my Retina Macbook Pro two years ago now in 2013. It's 2015 and is been well over 2 years, I I thought I would at least share my experience. First, it's so simple to use! The setup was painless, just open Airport Utility on Mac or iPhone and enter the network name and pretty much done! Airport Utility is one simple app as well. Not a lot of options but that's a good thing for me (not that I'm not technologically savvy -- heck I'm a software developer, but I have no patience with hard to use hardware/software).

    I also use Time Machine to back it up and encrypt my backup. Two other people in my house also back up to the same time capsule. 2TB is plenty for us. The Time Capsule automatically cleans up older backups and pretty much takes care of everything.

    After setup, there is 0 maintenance that I've had to do on it, aside from the fact that there were 1-2 software updates, which again, was painless. I don't even remember ever restarting the Time Capsule outside of power outages. Folks, this is one product that I don't mind saying, It just works ™.

    Sure it's about $100-$200 more expensive than the rest of the guys, but you know what? It's worth it, just for the experience alone. You can get a decent AC wifi router for $100 less than this. But they would be more painful to use, harder to maintain, have way lower quality of customer support, and they would need replacing after 1-2 years because somehow they manage to slow down as time goes on.

    This is hands down a 5/5 product for me. Couldn't be happier.

    30 of 33 people found this useful

  • 1.0 out of 5 stars

    Bad by design

    Be aware - device will last 2 years, then start overheating and you are done. I'm not a first one and you will be next. Apple do not provided any service or repair for this device. Best you can - 15% discount for new one. No another complains.

    26 of 32 people found this useful

  • 1.0 out of 5 stars

    Wouldn't recommend

    Love Apple, love Apple products. I've been using them professionally and personally pretty much my whole life. I believe that I haven't felt the level of frustration and disappointment with another single product, not only with Apple, but with much of the technology I use. The AirPort Time Capsule has failed on many different levels and now the hard drive has died. The throughput on it has pretty much killed my fast Internet connection. Now, I've wasted many hours troubleshooting a failed hard drive . . . hard drives fail . . . it happens. But, it seems to have happened to so many people, I have to question Apple's choice of hardware they put inside it. We pay a premium to buy Apple product, we expect more. Not only has it failed, it's virtually impossible to get to the drive to replace it. It's slowly becoming a $300 paperweight . . . steer clear of this one. Apple, shame on you!

    27 of 35 people found this useful

  • 5.0 out of 5 stars

    my 2008 model saved my bacon

    When my older iMac died an inglorious death, this little older Time Capsule saved my life, so to speak. When the new one arrived, the time Capsule proceeded to go to work and restore every single thing just as it was, so that using the new iMac was no different than using the prior one. It put every siingle item back where it had been and it was just like having my old computer...except in a sleek new package. I will not ever be without one of these. That one crash was enough to make me a fan for life.

    19 of 20 people found this useful

  • 4.0 out of 5 stars

    Easy, Quick

    Have been using for about two months with no issues.

    Very easy to set up. AC speeds are very good. Backup works seamlessly and easily. It just works.

    The range is not quite as good as some new routers, but it is a solid combination of features and is much easier to set up than the other routers. Using in a 3500 square foot house with good coverage.

    The only reason I rated four stars instead of five is because I think we ought to be able to set aside some of the drive space for our own use as a home server so that we do not have to rely on cloud services.

    Despite that, I would definitely buy this again.

    19 of 20 people found this useful

  • 1.0 out of 5 stars

    Useless almost immediately for storage; great as a (not needed) router

    In support of another reviewer who wrote: "The network visibility suddenly went away, leaving both backup and now restore without function. Absolutely frustrating device, stay away." I am having the exact same issue. The Airport Time Capsule is not visible, via Utilities --> Airport. I have tried plugging it in, reconnected the cords. Futile. It does not work wirelessly to back up and it no longer works. Period. 3TB of unused storage. $$$ down the tubes. Bravo Apple. Another useless product in my living room. Exasperating!

    21 of 25 people found this useful

  • 1.0 out of 5 stars

    Device not visible anymore, restore impossible

    One of the worst Apple products I owned.
    The network visibility suddenly went away, leaving both backup and now restore without function.

    Absolutely frustrating device, stay away.

    22 of 27 people found this useful

  • 5.0 out of 5 stars

    Best wireless router/storage device I've used to date, highly recommend!

    I have been through quite a bit of wireless routers over the years from D-Link, Netgear, Linksys, Cisco. These routers would work for some time but then would eventually start failing and required reboots fairly often. I moved from a two story home to a three story home and wanted adequate wireless coverage. Immediately after moving to my new home, the wireless issues started. After quite a bit of frustration, I decided to try the Time Capsule since I use quite a bit of Apple devices. I set this unit up over a year ago and have not had to do much with it since. I have rebooted it only recently for a firmware update. This unit is a work horse and maintains wireless coverage and connectivity throughout my home without issue. Having the ability to manage the Time Capsule from my iPhone, iPad and other Apple devices is a very nice feature. The Time Machine backup feature has been used on many occasions to restore an entire system back to a new Mac device. Having peace of mind knowing that your systems are always backed up and can be restored with a click of a button is just priceless. It is basically a set it and forget it type of system. You set up your wireless network, set the Time Machine options on your Mac devices and you're done. My only regret is not having this unit sooner. Frustration and hassle could have been averted many years prior.

    17 of 18 people found this useful

  • 1.0 out of 5 stars

    very disappointed

    i have bought the air port time capsule to replace seagate media center.
    the seagate was a loot better.
    i was able to access it from tv without computer and able to do east tm backup.

    really bad that its not accessible from tv-dlna or iPhone app.
    cant access to my go pro video easily like the seagate.

    apple should add dlna support and iOS app to make this killer

    49 of 82 people found this useful

  • 1.0 out of 5 stars

    Awful

    This is the first apple product I have ever bought that doesn't cooperate with all of my other apple products. If iPhone and iPad backup can be made on iCloud, how come it is unavailable on Time Capsule?!?! Why can I not save my most important data like documents, photos, movies on time capsule HDD and share them with my other devices? Why there are so many limited options for this product?

    To sum up: high price for a pretty product with poor and limited possibilities. I cannot understand why they don't implement simple software to their own products.

    Apple please make apple great again and start doing software right.

    27 of 40 people found this useful