• 1.0 out of 5 stars

    Do not buy it!

    • Written by from Cliffside Park

    Time capsule is a really horrible product, this is not a bad product, but really bad product.

    The drives are extremely slow, the router is also very slow and you will need to restart this device on daily bases.

    I strongly recommend that you look elsewhere, and I know the good looks of this product might make you want to buy it, but please don't if you looking for something reliable.

    1 of 5 people found this useful

  • 1.0 out of 5 stars


    • Written by from JACKSON HEIGHTS

    This is the first apple product that I am really disappointed about. I wanted to upgrade my existing airport extreme to a Time Capsule so that I would have a wireless router with wireless HDD functionality. I spent 3 hours trying to overcome the self-assigned IP address issue but couldn't so I gave it back. I exchanged it for a regular Airport Extreme, which had the exact same issue, although I was able to fix it. Apple please fix this.

    10 of 12 people found this useful

  • 1.0 out of 5 stars

    Always turns off

    • Written by from Hemet

    Can I please get a refund? I tried to give this product multiple chances, over the year it constantly goes offline and turns off, and is seriously unreliable. For the price and compare to the quality Apple provides in products, this is by far one of the worst products and needs to be recalled. I love Apple, and have been loyal with iPhones, iPad, Apple TV and my Mac Book Pro, but this was the biggest disappointment, I've lost data and wasted my money. Can I trade it in or something? It's been almost a year, now it fails every day.

    36 of 43 people found this useful

  • 1.0 out of 5 stars

    Failed after just over a year

    • Written by from Killeen

    I purchased this $300 time capsule brand new in Sep 2014 and everything was working fine. I am not a power user, I do not demand a lot from my devices, however this Time Capsule stopped working just outside of the warranty coverage, and apple will not do anything about it. I paid over $300 considering tax and expected something this expensive to last more than a year. I am extremely disappointed and urge you to not purchase this and take your money elsewhere.

    43 of 46 people found this useful

  • 1.0 out of 5 stars

    Easy to use just not for as long as you would think.

    • Written by from Tucson

    Bought the airport, set it up easily, used it with no problems for over a year, then totally dead. No warning of impending failure. It just went kaput. I expect more out of a device that paid more than three hundred dollars. I love apple and most of their products but reading up on this device I realized I made a mistake.

    35 of 36 people found this useful

  • 1.0 out of 5 stars

    Bad Choice

    • Written by from Petaluma

    After years of Airport Extreme use, I replaced my working device with this Time Capsule. Big mistake. It interferes with my micro-cell device and slows my internet speed by 30%. No amount of re-jiggering with Apple Care techs fixes the problem. Very disappointing. It seems to be an Apple firmware problem but it is not possible to down-grade the firmware to an earlier, workable version.

    23 of 23 people found this useful

  • 1.0 out of 5 stars

    Expensive piece of worthless junk

    • Written by from Toronto

    It is super slow to transfer and even browse files. Horrible Wi-Fi, iPad and iPhone could not connect to the network, had to revert to my old Airport Express.

    25 of 30 people found this useful

  • 1.0 out of 5 stars

    Product Defective

    • Written by from Racine

    I really wanted the device to work, but that was not the case. I could not set up the device through the Airport Utility, it continued to say that there was an unexpected error. I was able to connect with my iPhone and set it up, but only the WiFi worked. Sent hours trying to figure it out. Worst Apple product experience I've had, and I've had a lot of Apple products. It was returned today.

    16 of 19 people found this useful

  • 1.0 out of 5 stars

    A colossal (and expensive) piece of junk

    • Written by from Deerfield

    2TB Time Capsule: Wireless capabilities disappeared shortly after purchase (were intermittent for a while) and now it doesn't even connect when physically plugged in via an ethernet cable to my MBP. Extremely disappointed in such an expensive HDD. Save your money and buy something else!

    28 of 30 people found this useful

  • 1.0 out of 5 stars

    Can't even get it to work

    • Written by from Chicago

    I followed the set up instructions. The computer can be connected to the Airport Time Capsule but there is no internet connection, despite all the green lights. I waited for more than 20 min and tried resetting. Finally, I had to switch back to the older Airport Time Capsule and back to internet. What is the usual set up time once you connect the WAN port cable? Thanks.

    14 of 16 people found this useful

  • 1.0 out of 5 stars


    • Written by from Fort Worth

    This thing is useless in all aspect except maybe as a network router (and not even wireless). First it will back-up your info but you can never ever restore from it actually. Good for storing versions of documents, but if you ever try to recover a computer or upgrade to a new computer, it will never work. I've had 2 different Time Capsules and tried both to upgrade to a new computer and both times it failed so I just had to manually transfer my data. The wireless is slow and terrible. The router constantly will disappear from the network making time machine backups impossible until you restart the router by unplugging and replugging. Just get another router and attach a NAS.

    21 of 30 people found this useful

  • 1.0 out of 5 stars

    Had to take it back - useless

    • Written by from alameda

    So I had the last version, but I don't think these problems have been fixed.
    It backs up every hour - you cannot tell it to just back up at night. Every hour, it slows your internet to a crawl for every internet machine in the house. Horrifying. And you cannot tell it to just back up once a day or once a week. I went to the genius bar in person to check on this. Horrible. So your internet keeps going slow every hour. It cannot back up without slowing the connection. It is a useless machine. I returned it - got an Airport Extreme (good) and got a backup hard drive elsewhere.

    Do not buy this!

    32 of 46 people found this useful

  • 1.0 out of 5 stars

    Failed me when I needed it

    • Written by from Atlanta

    Do not trust this product. I needed to restore from backup and it took 36 hours. Then it lost the start-up disk. I had to reinstall OS X, and now all sorts of things are missing or are different from what they were supposed to be.

    This product is supposed to revert your system back to a point of time. It completely failed me when I needed it to work. I regret trusting it.

    34 of 43 people found this useful

  • 1.0 out of 5 stars

    Ready to give up on time capsule!

    • Written by from Dallas

    I am not really enjoying my time capsule! The 1st one that I purchased the Wi-Fi was faster than the cable modem that came with my service but as soon as I tried to back up one of my Mac it stop at 15% and said hard disk is damage and needs repair. I took that one back the next day to my local Apple store where they swapped it out when I told the associate what had happen she stated to back up my Mac’s for the first time via Ethernet. Once I set up the new time capsule it had a hard time staying connected with my internet and I got the say error again (hard disk needs repair) even with me trying the Ethernet back up.
    So back to the Apple store I go!!!!

    28 of 36 people found this useful

  • 1.0 out of 5 stars

    Do Not Recommend

    • Written by from Apo

    Well, I'll keep this short and professional. I have owned my Time Capsule for one year and eight months. Last month it started haveing a error code saying it was overheating, I took it into Apple they looked at it told me the fan was out and can't be fixed. Of course it is past the one year; I do not feel this product is a wise investment. I would also say I am a huge Apple fan but haveing some bad luck with their products lately losing faith in Apple.

    60 of 68 people found this useful

  • 1.0 out of 5 stars


    • Written by from beaconsfield

    2nd capsule and same intermittent problem powering down no back up no internet.

    21 of 30 people found this useful

  • 1.0 out of 5 stars

    Don't buy it!

    • Written by from Recife

    I bought mine 9 months ago and now it has so much problem that I don't know what to do anymore. The wi-fi works fine, but the back up just give headache.

    36 of 52 people found this useful

  • 1.0 out of 5 stars

    Wifi is great, time capsule is flaky

    • Written by from Toronto

    I bought the time capsule for the convenience of wireless backups, but instead ended up with a very cumbersome device.

    Backups frequently stall and end up incomplete, going unnoticed for days. The only solution I've found is to reboot my Macbook Air, which isn't really a solution at all, and is only effective for a day or two.

    Save your money and get an Airport express and stick to a USB backup. A very poor experience.

    30 of 36 people found this useful

  • 1.0 out of 5 stars

    Its ok but beware of surprises

    • Written by from Kitchener

    I have had my time capsule for almost 8 months now. Normally when the time capsule doesn't connect properly I can just turn it off and turn it back on and everything works fine, but tonight it forced me to delete my old backup and start from scratch. There were no other options, I couldn't even put my old backups in another location on the time capsule and start a new backup. I have lost total faith in this product not to mention access to 8 months of backups which was the primary reason I bought this. Really disappointed.

    40 of 43 people found this useful

  • 1.0 out of 5 stars

    Poor performance

    • Written by from Lelystad

    Wifi signal is horrible, I have 2 of them to have signal in my home.
    Performance is horrible, I tried to use it for iTunes, but due to performance issues iTunes will not download to that location.
    Backup doesn't work on the Timecapsule due to performance issues.
    I used the time capsule as router.... Well it brings back old times, just like a dial up connection..
    Apple TV streaming.... nah, forget it.
    Apple support??? HA, I would be better of asking my wife.

    This all on a stable internet connection of 200Mbits. Got my old router back and my old NAS, all problems are over.

    26 of 45 people found this useful