• 1.0 out of 5 stars

    Intermittent shutdown problems...Latest version has engineering problems!

    • Written by from Anchorage

    I have had Apple routers and Time capsules for many years and until recently the experience has been mostly good. However, that said, I am very disappointed with the performance of my second 3TB TC purchased in late 2014. I have had to return and exchange it twice now and am currently "testing" the third unit.

    It would appear there is a serious hardware or firmware problem that leads the device to power down intermittantly. It can power down once or twice a day sometimes, or may go for a week or more just fine then quite. The only way to reset it is unplug and replug the power cable and it sputters back to life.

    The sign of failure, apart from the obvious is the LED light goes off (while still plugged in).

    Apple have been pretty good and quick about providing a new unit. I am surprised though they cannot seem to read or access the TC diagnostics on board which supposedly get sent back to the mother ship also? Looking into the logs it is, and should be possible for the techs to see if thermal or other factors tripped the unit OFF.

    Oh well..I'll continue testing #3 and hope for the best this time. I think its most likely the latest engineering version thats at fault. Its worth noting my original 3TB TC purchased in 2010-2011 works just fine and has never given any problems.

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Bad product

    • Written by from Cliffside Park

    AirPort Time Capsule is the worst product apple makes, I lost all the data and now to backup my laptop again, I need to have it connected to it over 24 hours. It's extremely slow! If I had the option to return it, I would do it in a heart beat. I do not recommend this product to anyone.

    7 of 10 people found this useful

  • 5.0 out of 5 stars

    The best router

    • Written by from New York

    this it the best router in the world!

    2 of 6 people found this useful

  • 5.0 out of 5 stars

    The Best router I've Owned. Seamless Backup.

    • Written by from Prescott

    I've never been inclined to skimp on routers because people in my house spend a lot of time behind their computers and iPads. I need something that is fast and reliable, even with more than a dozen devices talking at once. The Airport Time Capsule is the fourth router I've had and although all the previous ones would crash or bog down, I've had no such experience with the AirPort Time Capsule. It's the only router I've been remotely satisfied with. While part of the reason for the speed is the fact that the entire house is wired with ethernet and almost every device is plugged into that network, the same was true of previous routers. My experience is that the Wi-Fi range is slightly better than that of any previous router.

    There are three of these devices in my home, two of which are dedicated backup machines. Each is more than a year old and I've had no problems with them. This does not prove that they are always highly reliable, but it does suggest that they can be. Backup is seamless, invisible, reliable, simple. I've found these to be much easier to set up than previous versions of Apple's Time Capsule devices.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    I'm an Apple Fan, but good grief. This is garbage.

    • Written by from Highland

    Shame on me for buying these over and over. I've owned 4 and all have gone back in too short of time. I saw one guy saying his went bad in a year. Mine seems to be just a little longer than that. Bottom line, run the other way and take your money with you. You'll be better off!

    15 of 18 people found this useful

  • 1.0 out of 5 stars

    Don't waste your money

    • Written by from Fort Myers

    I bought this product and we couldn't get it to work properly. After troubleshooting with Apple and getting nowhere, we finally brought it into the Apple Store. They determined that it was defective and sent us a new one. The new one worked for a little more than a year and then it completely quit working. We used it as our primary router for about 5 months of that year and when it worked, it worked great but it did not last long. When I bought this, I was under the impression that I would be also use it as a storage device but that wasn't the case. This is only designed to back up your existing storage. I think that if this were configured to also be a supplementary storage device and be a little more user friendly, it would be a great concept but I think the product quality definitely needs to be improved first. I would not recommend purchasing this product until they improve it.

    11 of 15 people found this useful

  • 1.0 out of 5 stars

    Speed problem

    • Written by from Los Angeles

    What I've learned is that TWC wifi modem is much faster than the airport time capsule 3TB, but to perform a wireless backup, a TWC wifi modem has to be in a bridge mode and airport time capsule (wifi) host. When TWC wifi modem setup as a host wifi modem-router the speed of the Internet is as promised even when I'm 50 feet away from the router, unfortunately the time capsule will not perform a (wifi) backup because it has to be the host router according to apple tech support recommendation. I would never buy this airport time capsule 3TB if I knew that its so slow. I pay for a fast internet connection 100 Mbps but because of the slow airport time capsule I'm getting around 20-30 Mbps.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    What happened? I thought products were improving. Terrible Wifi.

    • Written by from Rushville

    I was very excited to upgrade my old Time Capsule to the sleek new 3TB, but I was in for a rude awakening. I had lots of problems from day 1 with dropped connections and devices not even picking up the new Time Capsule. Support assumed I had a bad antenna and had me drive 2 hours to the nearest Apple Store. They exchanged it with no problems. The 2nd try was EXACTLY the same as the first. Dropped connections and devices not able to access the TC. I even bought a new Wifi printer. As soon as I plugged in my old TC, everything worked great. There won't be a 3rd try. This thing is garbage. It's like having a PC again...

    14 of 18 people found this useful

  • 5.0 out of 5 stars

    Setup and forgot about

    • Written by from Long Island City

    I set up the Time Capsule, set up time machine and then forgot about it. That's how dam good this thing is!!!

    7 of 9 people found this useful

  • 5.0 out of 5 stars

    LOVE IT!!!

    • Written by from Brooklyn

    Absolutely love it!! WiFi range is insane! Data rates are incredible! Super easy setup and I love the AirPort app on iOS devices in addition to the AirPort Utility app on my iMac. Wireless Time Machine backups!! No more plugging in an external hard drive every few weeks.

    One tip: I suggest manually setuping a 5GHz network, because more often than not, the AirPort Time Capsule will default you to 2.4GHz which is much slower, though has a broader range (good for large houses). I live in a railroad apt in Brooklyn, and the 5GHz is full bars throughout.

    8 of 8 people found this useful

  • 5.0 out of 5 stars

    Great Range

    • Written by from Indianapolis

    We live in a large multi story older house with internal masonry walls. WiFi very difficult to reach all parts of house so we have Netgear powerline devices which are not 100% reliable.

    We installed the Airport 3TB in a home office at the far end of our home about 150 feet from a back enclosed brick-walled porch where we have a smart TV.

    The device is a giant improvement and now we can get uninterrupted hi-def service in all parts of the house. No fades or drops.

    It took about 20 minutes for the setup to complete and the indicator light to turn green. So be patient.

    15 of 18 people found this useful

  • 5.0 out of 5 stars

    Love it

    • Written by from Orland

    My Time Capsule arrived in the afternoon just before I left for work. The next morning I hooked up all the cables and started it and my iMac. Set up took only a few minutes. I waited until after supper to start the back ups. My iMac backed up, via Ethernet, 101 GB in just over an hour. The MBP ( my 3 year old developer machine ), via WiFi, backed up 194 GB in just under 7 hours. I checked WiFi range with my wife's iPhone 5s and it's about 50% more coverage.
    I am a little disappointed, I expected to set up seperate passwords for main network & Time Capsule settings but see no place for that. Also for some reason my sister's Kindle Fire will not connect to my guest network but will to the main.
    Over all, so far, very pleased.

    11 of 12 people found this useful

  • 1.0 out of 5 stars


    • Written by from Roseville

    First unit died inside of 3 months. I have been through TWO MORE units and BOTH of these simply decide to drop internet or power down. Requires a manual unplug to get it back up and running. Totally unreliable. Shame on you Apple. Next I will try to get my money back and buy a real wifi router....

    25 of 37 people found this useful

  • 5.0 out of 5 stars

    Twice the Internet Speed!

    • Written by from North Hills

    We just installed our Time Capsule last night and I used it to create a new wireless network. I checked the speed of our old wi-fi modem (Motorola Surfboard) and we were getting 52.34Mbps download speeds. Checked the new Time Capsule network and got a whopping 106.52Mbps! We're finally getting the speed we're paying for.

    10 of 10 people found this useful

  • 5.0 out of 5 stars

    Great product!!!

    • Written by from Jesowka

    I had a router and the range was good, but i had problems of stability. i purchased Airport Time capsule 3TB, without knowing all the details and full potential…. I am amazed on the speedy and ease of set-up. the back of my daughter mac book air is so intuitive. just had to activate the back up option on her mac book… should have purchased it long ago.
    i love it… Well done Apple!!!

    8 of 8 people found this useful

  • 4.0 out of 5 stars

    Almost Perfect — Not Quite

    • Written by from Denver

    This is a great product. Period. What I find frustrating is the lack of an all-in-one solution, which is what you should get at this price-point. This product lacks an audio port, which means if you want AirPlay support, you have to spend another $100. You can use the USB port to charge your iPhone, but not to back it up. You can plug in a hard drive OR printer, but you can't do both.

    Additionally, when the TC first came out, one of the selling points was the "server grade" hard drive. That line no longer appears and inside there is now a fairly cheap, consumer grade drive. As long as it doesn't fail, I really don't care, but it's worth mentioning.

    Setting aside these rather nit-picky points, everything else is top-notch.

    19 of 21 people found this useful

  • 5.0 out of 5 stars

    AirPort Time Capsule

    • Written by from Bakersfield

    This is a great product and easy to install. I was using in 20 minutes. I think setup is easier with a Mac computer.

    7 of 7 people found this useful

  • 3.0 out of 5 stars

    Works well if on Mac, but little ability on IOS, including file Sharing!!!

    • Written by from Gardner

    WTF Apple... You don't have an app or native IOS integration with Time Capsule for file sharing, or really anything beyond configuring a network connection?

    Yeah, yeah, yeah, back up IOS to iTunes on your Mac, then back up to the Time Capsule is a hack way of addressing backups (and you know this is a hack way that won't poach on your iCloud business). So, backups are kinda, sorta, taken care of but not really the nice 'Apple way' we would expect here.

    Either way, without a 3rd party app, you can't access files on the Time Capsule. Works great when you're isolated to a Mac.

    Come on Apple, step up here.

    18 of 22 people found this useful

  • 2.0 out of 5 stars

    Not the best

    • Written by from Indianapolis

    My experience with this has not been the best, I expected better for the price (I bought the latest redesigned model)

    I've just started logging every issue I have, but haven't collected enough data to use in in this review, but wanted to share my experience to date.

    The odd thing is that I bought this to replace my airport extreme router, which I was very happy with. I assumed this would be at least as good, but where my last one was very stable, this one needs to restarted every two weeks, either because it can't be found, or internet is having issue. A reboot typically fixes it, but for a $400 device, its ridiculous to walk up to it to do a manual reboot so frequently.

    Especially the 5GHz radio band (the fast band), seems to be less robust.

    Also, shortly after I had bought it, I lost a good bit of data which I was not happy about. My computer had reported that the backup had completed successfully, but when upgrading a drive and doing a restore from the Time Capsule (which was another headache), I discovered problems with my music and photo backups (I spent significant time cleaning up, integrating, and organizing these libraries, and I completely lost those and still trying to recover from that), . Any backup I do to a regular USB drive i've never had a problem (and they are easier to restore from). Its still a little mysterious to me how or why these were not successfully backed up.

    If I hadn't giving my old Airport Extreme to my sister, I would have sent this back, but now i'm kind of stuck with it. If I could do over, I would switch back to my airport extreme for a router, and just get a normal USB drive and plug that my Mac. One upside of this device over a regular USB drive is that my laptop and desktop macs can both wireless backup (hopefully next time my data will be there if I need it).

    Lastly (not my last issue, just the last one I will write about) is that i've disconnected my Nest thermostat from using this router and put it back to my AT&T 2-wire router, because I would frequently lose the ability to adjust the thermostat remotely when on the Apple network.

    So, needless to say, not my favorite apple product. The concept is great, its compact, it looks create, its wireless. If you want something that works well, I personally can't recommend this.

    17 of 19 people found this useful

  • 1.0 out of 5 stars


    • Written by from HOLLIDAYSBURG

    Purchased this unit from a third party electronic store. Arrived very quickly and setup was a breeze. I was especially excited about the increased speeds, etc. I had had no problems with my little Airport Extreme, but thought the major step up would be a good idea. Well, after about 6 months, I am seriously regretting my purchase. I have Atlantic Broadband as my cable and internet provider. Well, I had just re-installed the ATC-3TB three days ago. Things have been going fairly smoothly... the usual difficulty in recognizing the ATC by my Mac BookPro Retina, and a seemingly reluctance to do backups, for whatever reason. But, over looking that minor annoyance, everything else seemed to be going along swimmingly. Then IT happened again. Sunday evening, around 9:00 pm, internet service all but ceased. No Safari, no FaceBook, nada. Zip. Creeping blue progress line. Went back and re-installed the little AirPort Extreme. Voila! Service back on, everyone back on line. We are all happy. I guess I can use the ATC as a plug in backup and keep my old AirPort Extreme as my router. Pretty darn expensive hard drive.

    27 of 43 people found this useful