• 1.0 out of 5 stars

    Airport Extreme - Limited Range

    • Written by from Laguna Niguel

    I replaced a Time Capsule (5 years old) that worked pretty good but thought I go for a more up to date product. The range on this is not good and much worse than a Time Capsule. From Home Office to Family Room (50 feet) it is very slow. Laptop wi-fi poor and hardly streams a movie. I had to move to the Family Room...problem solved. I'm very disappointed.

    4 of 6 people found this useful

  • 1.0 out of 5 stars

    I echo everything said here.

    • Written by from Chicago

    I was so excited to add AirPort Extreme as a new router and use my older Airport Express as an extender. I was able to get the New AE connected properly once. As I tried to add the older Airport Express to extend the connection AND have access to AirPlay which the Extreme does not support I lost the connection and it never worked again. talked to Xfinity and read multiple articles. It will not talk to the modem. I invested close to five hours on this. Will move on and search a different option. It's going back to Apple next week.

    5 of 8 people found this useful

  • 1.0 out of 5 stars

    Disappointing, aggravating, unreliable

    • Written by from CARMEL

    I've been a HUGE Apple fan for over twenty years. The latest Airport Extreme, unfortunately, has been nothing but a huge source of frustration. Have spent long hours on phone with tech support, weekly resets/restarts/reboots.........etc....etc.....Wifi reliability has been an ongoing issue that Apple has failed to acknowledge or address. Check the Apple forums if you need further evidence.
    For now, I've switched to a Motorola/Arris product, which is yet to have issue. Am hopeful that Apple can correct their wifi woes at some point, but am not holding my breath.

    6 of 10 people found this useful

  • 1.0 out of 5 stars

    Be Warned Airport Extremes have a long history in Apple Support forums.

    • Written by from Phoenix

    I bought an Airport Extreme expecting the normal web based integration interface and like the Airport analogy of.

    1. Windows is a Boeing 747 with generous amounts of space, but goes boom mid-flight.
    2. Apple is a silver concorde where the air stewards are all precogs and know what you want before you want it.
    3. Linux, FreeBSD; everybody assembles the aircraft on the runway, and after a bumpy start you are up to SCRAMJET speeds on your way to the nearest solar system.

    My Findings with 7.7.3 firmware.

    1. The airport extreme does not support NAT with other existing infrastructure such as a DHCP server of your own like Active Directory one. In order to get around this you have to go down a path of sticking a square in a round hole. i.e. The Device will even warn you that you have done this. Double NAT is the term it uses. But if you ask around its the only way around the problem because apple link NAT to what you want you NAT addresses to be.
    2. The firmware is so buggy that without setting IP6 settings to local-link only you will get iOS wireless devices dropping consistently even on the latest 7.7.3 firmware.
    3. There is no Web interface, like all apple utilities currently on OS X apple cannot keep there man pages consistent with the actual commands they rewrite from open source.
    4. The package documentation a little square pamphlet in the very ecologically unsound box is worthless. As a networking expert in IPv4 and IPv6 its well worthless.

    iOS devices will not like the Airport extreme in a ActiveDirectory network. It simply will not work.

    I am doing some further testing and if things continue to be unstable its back to BEST BUY with this as a record of my testing efforts.

    23 of 60 people found this useful

  • 1.0 out of 5 stars

    I'm throwing away my Apple router

    • Written by from Charlottesville

    I'm going to buy a new non-apple router.
    I purchased a new modem but it wouldn't talk to my AirPort Extreme and extensive and long hours talking to Apple tech service ended with the same result, no connection.
    I was conveniently disconnected and was thwarted from making the connection to the tech person again.

    Don't buy Apple products if this is an example of their tech support.

    18 of 85 people found this useful

  • 1.0 out of 5 stars

    Not for serious users

    • Written by from Dickson

    Hands down, bar none, the worst networking device I've ever used. External drives become corrupted for no good reason after a few days. Printers will not stay connected for more than a few hours at a time (requiring hard resets of the entire system). It changes IP address assignments and random and constantly assigns the same address to several devices, causing collisions and general network disarray. I could go on and on. The bottom line is that it just doesn't work. Oh by the way, did I also mention that it's priced about 10 times higher than comparable equipment (that does work)?

    21 of 73 people found this useful

  • 1.0 out of 5 stars

    Not Seamless - VERY TEMPERMENTAL - Disappointed in Apple

    • Written by from Richmond

    It took me over an hour plus half an hour on the phone to set up my AirPort extreme. I was not doing anything wrong. The tech had me reset the system for the 4th time and do a bunch of convoluted things to finally get it to work with my MacBook Pro and iPhone. Then I went into the AirPort Utility to update security and the quirky system got an error and totally lost the AirPort. No way am going through the lengthy process again to reset it up. Who knows how many times the system will crash. I re-hooked my old Netgear router and everything was back to normal and speeds actually better. So disappointed in Apple!

    15 of 49 people found this useful

  • 1.0 out of 5 stars

    Turning it off - not what I had hoped for

    • Written by from Tulsa

    After 3 months of painfully sporadic wi-fi reception around my house I gave up. I turned it off for good and replaced it with a ASUS RT-AC68U. Now I get much better reception across my entire living space. The ASUS router is located in the same space as my Apple Airport Extreme was, so I chalk it up to a better radio and antenna circuit.

    I think this unit would be great for a small home or apartment. It just couldn't handle the distances I needed it to cover.

    25 of 39 people found this useful

  • 1.0 out of 5 stars

    Avoid Apple Extreme at ALL costs

    • Written by from Seattle

    I am usually a big Apple supporter, but my experience with the Apple Extreme router has been a disaster. I have spent 5 days trying to get it to work and have utilized my internet provider, AppleCare and the Apple store support team and still have not been able to get it to work. After reading the thread on Apple's website it appear that there have been problems with the airport products for years and Apple has not fixed the bug(s) yet. Shame on Apple. Shame, shame, shame. If you want a lot of headaches, by all means spend $200 on an Airport Extreme, otherwise purchase something else. If I could rate this with a negative number I most certainly would.

    30 of 62 people found this useful

  • 1.0 out of 5 stars

    Absolutely Disappointed

    • Written by from Muskogee

    I was excited about replacing my old router with this AirPort Extreme. The reviews were from one extreme to the other and with me being an optimistic individual, I chose to give the AirPort a chance. Man was I wrong!!! This router continually drops connection, streaming movies or shows are very jumpy. I could understand if I was running all of my apple devices at one time but it is absolutely sad that I can only run one device at a time and the connection is still horrible. My recommendation is to go with another brand or wait until Apple does better job in the router technology.

    19 of 30 people found this useful

  • 1.0 out of 5 stars

    It Was Work Fine..

    • Written by from Warrington

    Bought this about 6 months ago, the first 2 months works flawlessly, but then..!:

    1. After 2 months using it I have to restart about 1 to 2 times a day in order to have all my gears (1 iMac, 2 MacBook Pros, 3 iPad, 3 iPhone & 1 AppleTV) connected to it.
    2. Some times those gears are connected to the Airport"Not-So"Extreme, but they are not connected to the internet.
    3. Guess Network never work in any which way!.

    Very disappointing!.

    17 of 25 people found this useful

  • 1.0 out of 5 stars

    Don't buy this!

    • Written by from Grand Rapids

    Spent the money on this the beginning of April, 2015 and by mid May we started to notice first one printer stopped working then shortly after another printer then one of our computers (we have three different printers and five different computers for business). We reset the Air Extreme several times when the first printer stopped working which only helped for a day or two. When the second printer stopped working resetting didn't help at all. Now our main computer for our business says it is connected but won't go on line. This is so frustrating for only having this thing for 2 months. A total waste of money.

    24 of 30 people found this useful

  • 1.0 out of 5 stars

    Lots of trouble

    • Written by from Colorado Springs

    I have been an Apple fan for many years now, I bought this as a replacement to the Airport extreme that went belly up. This thing has been a constant source of trouble, it need constant rebooting and reconfiguring, I am sooooo sorry I bought this this. IMHO not worth the money.

    29 of 38 people found this useful

  • 1.0 out of 5 stars

    Will never buy another Apple router

    • Written by from Sacramento

    I would not recommend this to anyone other then someone who is more concerned about looks, rather then function and quality. I purchased this a little over a year ago, worked well for several months then nothing but problems; HOURS Spent trying to resolve self assigned ip issues and getting it to play nice with NAS, etc. Part of the issue is that Apple believes that anyone buying their products is a moron and need generic configuration interfaces, so you can't adjust anything only what Apple wants you to adjust. Also, what's up with requiring a reviewer to agree with their EULA before submitting a review? Haven't I agreed to several hundred EULAs over the past 20 some odd years. Just goes to show where their heads are at.

    33 of 81 people found this useful

  • 1.0 out of 5 stars

    I regret buying this router, it has not worked correctly since day 1

    • Written by from Los Altos

    I've had to replace this router twice. I really regret buying this router. I've had to reset it and my iMac numerous times just to get a connection and it doesn't want to work with my ATT modem. This router is now assigning wifi addresses that are not even on the network. I'm going to Apple store tomorrow and get my money back and buy anything but an Aport Extreme.

    30 of 55 people found this useful

  • 1.0 out of 5 stars

    First Apple product that has frustrated me so much that I returned..

    • Written by from Seattle

    it in a day.

    For all the fancy features it claims to have, it simply does not work. If the ethernet LAN connections work then the wireless network does not work while the yellow light on the Airport Extreme(AE) keeps blinking. If I manage to get the green light on AE then there is no internet connection. After shifting through a swath of user forums - interestingly enough Apple support does not even bring up this issue - that discusses this problem at length, I am giving up. I followed the same steps to connect the old AE - turn everything off (modem, AE and laptop), hard reset AE, turn on modem, wait for 10-15 minutes, turn on AE and wait for it to turn green and then turn laptop/PC on - and the old AE worked as usual without any problems.

    In coming up with fancy design and big feature set, Apple seemed to have forgotten Steve Jobs mantra "It simply works" while designing the new Airport Extreme. That is a shame.

    35 of 53 people found this useful

  • 1.0 out of 5 stars

    Unreliable. Do NOT buy!

    • Written by from SAN RAFAEL

    Failed multiple times within 1 year of moderate usage. Lost connection to HP printer; could not re-establish connection after inexplicable severance months after successful setup. Will never buy Apple accessories after this overpriced rip-off. Seeking reliable products elsewhere.

    21 of 48 people found this useful

  • 1.0 out of 5 stars

    Stay away!

    • Written by from Patterson

    I purchased my unit from Apple Online in January 2014. Worked great for 4 weeks, until it started shutting down for no reason. Returned it to the Apple store in mid February, and they gave me a new one. Now, it is November, and the unit keeps dropping the internet connection. Wifi signal is great on both 5 and 2.4GHz channels, but NO connectivity. Airplay became useless. Pulled it out, and put back my old 4th gen AirPort Extreme. Yeah, signal strength is a bit less, but everything works so much better. Oh, and the Bonjour Share name problem with OS X Yosemite? ...it stopped!!! Everybody futzing around with their Macs, troubleshooting problems? More than likely it is their 6th gen AirPort Extreme or Time Capsule. I am going to try and return my unit. I do not have high expectations of any satisfaction, but hey... I have to try.

    32 of 41 people found this useful

  • 1.0 out of 5 stars

    Horrible Product - will not connect to internet

    • Written by from CRANBERRY TOWNSHIP

    This was a total disaster of a product. We have a house full of apple products, 2 mac book airs, 2 iphones, 2 ipads and an apple TV. figured this would be a great new router. This device will not connect to our less than 1 year old cable modem. We had reset the cable modem multiple times as well as left it unplugged for a good 15 minutes before plugging it back in. at one point i was able to get access to the internet through the device, but only on my macbook air. the iphones said they were connect to the network, but they had no internet access. Seriously Apple, this is unacceptable.

    37 of 64 people found this useful

  • 1.0 out of 5 stars

    AirPort Extreme Extremely dissapointing!!!!!!

    • Written by from Wandsworth

    Brought this to replace an ancient Cisco router , read the reviews and thought great will get a better signal upstairs. What a dissapointment where my old Cisco gave outstanding performance , airport does not even manage to give me a signal. Only place I get full signal is in the room it is located and in the room above, I now now have more dead spots then I ever encountered with the cheapest of routers . Yes airport is extreme , extremely dissapointing will be investigating returning for a full refund. Would give zero stars if I could .

    37 of 53 people found this useful