• 1.0 out of 5 stars

    Not for serious users

    • Written by from Dickson

    Hands down, bar none, the worst networking device I've ever used. External drives become corrupted for no good reason after a few days. Printers will not stay connected for more than a few hours at a time (requiring hard resets of the entire system). It changes IP address assignments and random and constantly assigns the same address to several devices, causing collisions and general network disarray. I could go on and on. The bottom line is that it just doesn't work. Oh by the way, did I also mention that it's priced about 10 times higher than comparable equipment (that does work)?

    0 of 4 people found this useful

  • 1.0 out of 5 stars

    Not Seamless - VERY TEMPERMENTAL - Disappointed in Apple

    • Written by from Richmond

    It took me over an hour plus half an hour on the phone to set up my AirPort extreme. I was not doing anything wrong. The tech had me reset the system for the 4th time and do a bunch of convoluted things to finally get it to work with my MacBook Pro and iPhone. Then I went into the AirPort Utility to update security and the quirky system got an error and totally lost the AirPort. No way am going through the lengthy process again to reset it up. Who knows how many times the system will crash. I re-hooked my old Netgear router and everything was back to normal and speeds actually better. So disappointed in Apple!

    0 of 4 people found this useful

  • 1.0 out of 5 stars

    Turning it off - not what I had hoped for

    • Written by from Tulsa

    After 3 months of painfully sporadic wi-fi reception around my house I gave up. I turned it off for good and replaced it with a ASUS RT-AC68U. Now I get much better reception across my entire living space. The ASUS router is located in the same space as my Apple Airport Extreme was, so I chalk it up to a better radio and antenna circuit.

    I think this unit would be great for a small home or apartment. It just couldn't handle the distances I needed it to cover.

    7 of 12 people found this useful

  • 1.0 out of 5 stars

    Avoid Apple Extreme at ALL costs

    • Written by from Seattle

    I am usually a big Apple supporter, but my experience with the Apple Extreme router has been a disaster. I have spent 5 days trying to get it to work and have utilized my internet provider, AppleCare and the Apple store support team and still have not been able to get it to work. After reading the thread on Apple's website it appear that there have been problems with the airport products for years and Apple has not fixed the bug(s) yet. Shame on Apple. Shame, shame, shame. If you want a lot of headaches, by all means spend $200 on an Airport Extreme, otherwise purchase something else. If I could rate this with a negative number I most certainly would.

    15 of 30 people found this useful

  • 1.0 out of 5 stars

    Absolutely Disappointed

    • Written by from Muskogee

    I was excited about replacing my old router with this AirPort Extreme. The reviews were from one extreme to the other and with me being an optimistic individual, I chose to give the AirPort a chance. Man was I wrong!!! This router continually drops connection, streaming movies or shows are very jumpy. I could understand if I was running all of my apple devices at one time but it is absolutely sad that I can only run one device at a time and the connection is still horrible. My recommendation is to go with another brand or wait until Apple does better job in the router technology.

    11 of 15 people found this useful

  • 1.0 out of 5 stars

    It Was Work Fine..

    • Written by from Warrington

    Bought this about 6 months ago, the first 2 months works flawlessly, but then..!:

    1. After 2 months using it I have to restart about 1 to 2 times a day in order to have all my gears (1 iMac, 2 MacBook Pros, 3 iPad, 3 iPhone & 1 AppleTV) connected to it.
    2. Some times those gears are connected to the Airport"Not-So"Extreme, but they are not connected to the internet.
    3. Guess Network never work in any which way!.

    Very disappointing!.

    12 of 14 people found this useful

  • 1.0 out of 5 stars

    Don't buy this!

    • Written by from Grand Rapids

    Spent the money on this the beginning of April, 2015 and by mid May we started to notice first one printer stopped working then shortly after another printer then one of our computers (we have three different printers and five different computers for business). We reset the Air Extreme several times when the first printer stopped working which only helped for a day or two. When the second printer stopped working resetting didn't help at all. Now our main computer for our business says it is connected but won't go on line. This is so frustrating for only having this thing for 2 months. A total waste of money.

    16 of 19 people found this useful

  • 1.0 out of 5 stars

    Lots of trouble

    • Written by from Colorado Springs

    I have been an Apple fan for many years now, I bought this as a replacement to the Airport extreme that went belly up. This thing has been a constant source of trouble, it need constant rebooting and reconfiguring, I am sooooo sorry I bought this this. IMHO not worth the money.

    23 of 29 people found this useful

  • 1.0 out of 5 stars

    Will never buy another Apple router

    • Written by from Sacramento

    I would not recommend this to anyone other then someone who is more concerned about looks, rather then function and quality. I purchased this a little over a year ago, worked well for several months then nothing but problems; HOURS Spent trying to resolve self assigned ip issues and getting it to play nice with NAS, etc. Part of the issue is that Apple believes that anyone buying their products is a moron and need generic configuration interfaces, so you can't adjust anything only what Apple wants you to adjust. Also, what's up with requiring a reviewer to agree with their EULA before submitting a review? Haven't I agreed to several hundred EULAs over the past 20 some odd years. Just goes to show where their heads are at.

    29 of 72 people found this useful

  • 1.0 out of 5 stars

    I regret buying this router, it has not worked correctly since day 1

    • Written by from Los Altos

    I've had to replace this router twice. I really regret buying this router. I've had to reset it and my iMac numerous times just to get a connection and it doesn't want to work with my ATT modem. This router is now assigning wifi addresses that are not even on the network. I'm going to Apple store tomorrow and get my money back and buy anything but an Aport Extreme.

    27 of 50 people found this useful

  • 1.0 out of 5 stars

    First Apple product that has frustrated me so much that I returned..

    • Written by from Seattle

    it in a day.

    For all the fancy features it claims to have, it simply does not work. If the ethernet LAN connections work then the wireless network does not work while the yellow light on the Airport Extreme(AE) keeps blinking. If I manage to get the green light on AE then there is no internet connection. After shifting through a swath of user forums - interestingly enough Apple support does not even bring up this issue - that discusses this problem at length, I am giving up. I followed the same steps to connect the old AE - turn everything off (modem, AE and laptop), hard reset AE, turn on modem, wait for 10-15 minutes, turn on AE and wait for it to turn green and then turn laptop/PC on - and the old AE worked as usual without any problems.

    In coming up with fancy design and big feature set, Apple seemed to have forgotten Steve Jobs mantra "It simply works" while designing the new Airport Extreme. That is a shame.

    33 of 48 people found this useful

  • 1.0 out of 5 stars

    Unreliable. Do NOT buy!

    • Written by from SAN RAFAEL

    Failed multiple times within 1 year of moderate usage. Lost connection to HP printer; could not re-establish connection after inexplicable severance months after successful setup. Will never buy Apple accessories after this overpriced rip-off. Seeking reliable products elsewhere.

    19 of 42 people found this useful

  • 1.0 out of 5 stars

    Stay away!

    • Written by from Patterson

    I purchased my unit from Apple Online in January 2014. Worked great for 4 weeks, until it started shutting down for no reason. Returned it to the Apple store in mid February, and they gave me a new one. Now, it is November, and the unit keeps dropping the internet connection. Wifi signal is great on both 5 and 2.4GHz channels, but NO connectivity. Airplay became useless. Pulled it out, and put back my old 4th gen AirPort Extreme. Yeah, signal strength is a bit less, but everything works so much better. Oh, and the Bonjour Share name problem with OS X Yosemite? ...it stopped!!! Everybody futzing around with their Macs, troubleshooting problems? More than likely it is their 6th gen AirPort Extreme or Time Capsule. I am going to try and return my unit. I do not have high expectations of any satisfaction, but hey... I have to try.

    28 of 35 people found this useful

  • 1.0 out of 5 stars

    Horrible Product - will not connect to internet

    • Written by from CRANBERRY TOWNSHIP

    This was a total disaster of a product. We have a house full of apple products, 2 mac book airs, 2 iphones, 2 ipads and an apple TV. figured this would be a great new router. This device will not connect to our less than 1 year old cable modem. We had reset the cable modem multiple times as well as left it unplugged for a good 15 minutes before plugging it back in. at one point i was able to get access to the internet through the device, but only on my macbook air. the iphones said they were connect to the network, but they had no internet access. Seriously Apple, this is unacceptable.

    34 of 59 people found this useful

  • 1.0 out of 5 stars

    AirPort Extreme Extremely dissapointing!!!!!!

    • Written by from Wandsworth

    Brought this to replace an ancient Cisco router , read the reviews and thought great will get a better signal upstairs. What a dissapointment where my old Cisco gave outstanding performance , airport does not even manage to give me a signal. Only place I get full signal is in the room it is located and in the room above, I now now have more dead spots then I ever encountered with the cheapest of routers . Yes airport is extreme , extremely dissapointing will be investigating returning for a full refund. Would give zero stars if I could .

    35 of 48 people found this useful

  • 1.0 out of 5 stars

    Couldn't deal with walls

    • Written by from Redondo Beach

    I was astounded, and not in a good way, by the performance of the Airport Extreme. With all the technology - dual-band, six antennas, beamforming (*especially* beamforming) etc., I was confident it would connect to iOS devices in my WiFi dead zones, but it did not. For three different install locations, the Extreme was outperformed by an ancient Westell DSL modem. In some dead zones, the Westell speed did degrade, but the Extreme failed to connect at all. For other zones in which the Westell worked just fine, the Extreme wouldn't connect. The Extreme didn't appear to be defective: short-range, it was fine, but through multiple walls, unsatisfactory. I returned it. I obtained adequate performance by moving the Westell to an inconvenient location.

    28 of 34 people found this useful

  • 1.0 out of 5 stars

    Not a good router

    • Written by from The Woodlands

    I don't know what the problem is with this router, but thankfully I waited before selling my previous generation Airport Extreme. This router is slooowwww. It can take up to 30 seconds to move from screen to screen, regardless of time of day or night - I'm in a small house and old router worked just fine. Buyer beware.

    25 of 46 people found this useful

  • 1.0 out of 5 stars

    Lousy, will try to return

    • Written by from Golden Valley

    Purchased this router less than 2 weeks ago. DSL modem has been placed in bridging and this is handling all of the routing. Wireless signal is good. Worked OK for a couple of days. Then increasingly this thing seems to be rebooting and locking up irregardless of what I do. Unuseable. I reinstalled my old cheapy Netgear N dual signal and configured it the same way. In 24 hours I have not had a single issue. I worked at isolating the issue by power cycles of various devices. I have iPhones, macbook pro, iPad, printer, apple TV, ROKU. They all drop out. I also completed a reset to factory defaults and the thing is rebooting regularly. This is strictly an airport issue and the product is no good.

    As I attempted to isolate the issue I was very disappointed in the Airport utility as the only means of pursuing trouble. The utility is extremely limited and is of almost no troubleshooting help. You can configure and check signal strength on devices. Beyond that the utility completely void. I do not recommend this product.

    39 of 56 people found this useful

  • 1.0 out of 5 stars

    Bad power supply on 3 different routers

    • Written by from Murphy

    The router is great except for one major issue. It can power off completely once every few days. I have bought/returned 2 of these already and now the 3rd one did the same and I will be returning for another brand. My power outlet does not seem to be the problem, tried multiple power strips and plugged directly into the wall...same result as the router keeps turning itself off. Plus, I have other devices using the same power strip/outlet and those work fine. It is a pain to continuously unplug and restart the router every time this happens. Apple does not know what the issue is, but obviously this is a major problem, so beware.

    33 of 46 people found this useful

  • 1.0 out of 5 stars

    Slow

    • Written by from antioch

    My macbook pro and atv always asking for connection with airport extreme compare to netgear. apple product now saaacks..

    27 of 70 people found this useful