• 2.0 out of 5 stars

    This product needs to be FIXED!

    • Written by from Hastings

    The Airport Extreme goes off to LA LA land. It has a green light and looks normal but devices on wi-fi or wired will not go onto the internet. This happens when devices have been connected a while or overnight. As an example my iPhone will be connected and working on Wi-Fi and then the next morning I have to turn off and back on Wi-Fi on the phone to use the internet. Very frustrating.
    My older Airport Extreme works great. I upgraded with hopes of a stronger signal to reach my garage. FAIL.

    I am hoping Apple will release an update to fix this issue.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Airport Extreme - Limited Range

    • Written by from Laguna Niguel

    I replaced a Time Capsule (5 years old) that worked pretty good but thought I go for a more up to date product. The range on this is not good and much worse than a Time Capsule. From Home Office to Family Room (50 feet) it is very slow. Laptop wi-fi poor and hardly streams a movie. I had to move to the Family Room...problem solved. I'm very disappointed.

    4 of 7 people found this useful

  • 1.0 out of 5 stars

    I echo everything said here.

    • Written by from Chicago

    I was so excited to add AirPort Extreme as a new router and use my older Airport Express as an extender. I was able to get the New AE connected properly once. As I tried to add the older Airport Express to extend the connection AND have access to AirPlay which the Extreme does not support I lost the connection and it never worked again. talked to Xfinity and read multiple articles. It will not talk to the modem. I invested close to five hours on this. Will move on and search a different option. It's going back to Apple next week.

    5 of 9 people found this useful

  • 1.0 out of 5 stars

    Disappointing, aggravating, unreliable

    • Written by from CARMEL

    I've been a HUGE Apple fan for over twenty years. The latest Airport Extreme, unfortunately, has been nothing but a huge source of frustration. Have spent long hours on phone with tech support, weekly resets/restarts/reboots.........etc....etc.....Wifi reliability has been an ongoing issue that Apple has failed to acknowledge or address. Check the Apple forums if you need further evidence.
    For now, I've switched to a Motorola/Arris product, which is yet to have issue. Am hopeful that Apple can correct their wifi woes at some point, but am not holding my breath.

    6 of 10 people found this useful

  • 5.0 out of 5 stars

    Best Router I've used

    • Written by from Austin

    I own quite a few Apple products so far (Apple TV, MacBooks, iMac, IPhones) and this is one of the best apple products. I was having trouble with my modem and router from Time Warner. It kept disconnecting ever time my iMac went to sleep and would disconnect from my Apple TV. I finally bought this and a different modem. The set up was easy, less than 5 minutes. My computer hasn't disconnected and it's been faster than ever. Worth the investment!

    4 of 4 people found this useful

  • 4.0 out of 5 stars

    Extremely fast, USB connection is BS

    • Written by from Ottawa

    What do you expect, the rating is 802.11ac. This router is naturally fast. The sad thing is, Apple upgraded the antennas and stuff to 802.11ac, but forgot to upgrade the USB port on the router, which is a huge bummer. If the USB port was 3.0, things would run a lot faster when using a shared disk, but apple says no. USB 2.0 is still present on this base station and using the shared disk is very slow and gimmicky. It takes a whopping 5 DAYS to transfer 2 GB of pictures onto the shared disk. If I directly plug the disk into my Mac it would take only a single minute. APPLE SERIOUSLY YOU ARE KILLING SO MANY USEFUL POSSIBILITIES WITH A SINGLE USB PORT! Upgrade it please!

    4 of 5 people found this useful

  • 5.0 out of 5 stars

    Great buy

    • Written by from JACKSON HEIGHTS

    I upgraded my old Airport Extreme to Apple Time Capsule that didn't work, so I bought the new Airport Extreme which was wonderful but decided to get back to Time Capsule and give it another try and it worked beautifully. They are essentially the same product, the difference is of course the wireless HDD on the time capsule. Both work very well as routers, very fast and reliable. True, they have a history of trouble but I hope Apple has worked out the glitches. Very satisfied.

    2 of 3 people found this useful

  • 5.0 out of 5 stars

    Easiest most awesomely fast network ever!

    • Written by from Prairie Village

    I bought the Airport Extreme today after my old (not apple) router keeled over. In five minutes, I plugged my cable modem, printer, and one wired computer in, plugged in the extreme, it walked me through setup, and in 2 minutes flat I was up and running on all 10 devices in the house. My speed is topping out at 60mps download, only because my older cable modem is limiting me. Time for a new modem!

    Being in IT, I know the hardest thing still even in the middle of all our wonderful tech options is the communications/networking piece. Usually, after turning the air blue and working for hours, I can finally bring up a network. Well, as usual, Apple streamlined everything, put it in a pretty package, and made it simple simple simple. I can't say enough good things!

    If you are hesitating because it seems hard to set up a network, go straight to apple for this little beauty. Merci beaucoup Apple!

    ps I am in no way affiliated with Apple. Just a very satisfied multiple times customer

    6 of 7 people found this useful

  • 5.0 out of 5 stars

    Fantastic Product

    • Written by from Payson

    I had been renting a NetGear router/modem combo from Comcast for the last few years and it was seriously struggling to reach all the corners of my house. I had to use my phone's 4G network in my room because it was so weak. On top of that, airplay was problematic with my apple tv's and I would need to reset my whole system almost every week. I bought this product, plugged it in to the wall, connected it to the modem with an ethernet cable, set it up in about 2 minutes, and all of my wifi problems were SOLVED! My internet speeds are literally three times faster and I the range has extended from about 30 feet to easily over 60 feet. Airplay always works perfectly now and I haven't had to reset my media server or anything in several weeks. I am so incredibly happy with this product.

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    By Far The Best!

    • Written by from Somers

    I live in a house with a very long floor plan. I have struggled for years paying for the latest and greatest routers to cover entire home with no luck or at best intermittent coverage. After I bought apple TV I decided to open up the wallet and get one of these AirPort Extremes. I am glad I did! Simple to install if you follow the directions... Once up and running I have EXCELLENT wireless connection throughout the entire house! Highly recommend this product.

    12 of 13 people found this useful

  • 1.0 out of 5 stars

    Be Warned Airport Extremes have a long history in Apple Support forums.

    • Written by from Phoenix

    I bought an Airport Extreme expecting the normal web based integration interface and like the Airport analogy of.

    1. Windows is a Boeing 747 with generous amounts of space, but goes boom mid-flight.
    2. Apple is a silver concorde where the air stewards are all precogs and know what you want before you want it.
    3. Linux, FreeBSD; everybody assembles the aircraft on the runway, and after a bumpy start you are up to SCRAMJET speeds on your way to the nearest solar system.

    My Findings with 7.7.3 firmware.

    1. The airport extreme does not support NAT with other existing infrastructure such as a DHCP server of your own like Active Directory one. In order to get around this you have to go down a path of sticking a square in a round hole. i.e. The Device will even warn you that you have done this. Double NAT is the term it uses. But if you ask around its the only way around the problem because apple link NAT to what you want you NAT addresses to be.
    2. The firmware is so buggy that without setting IP6 settings to local-link only you will get iOS wireless devices dropping consistently even on the latest 7.7.3 firmware.
    3. There is no Web interface, like all apple utilities currently on OS X apple cannot keep there man pages consistent with the actual commands they rewrite from open source.
    4. The package documentation a little square pamphlet in the very ecologically unsound box is worthless. As a networking expert in IPv4 and IPv6 its well worthless.

    iOS devices will not like the Airport extreme in a ActiveDirectory network. It simply will not work.

    I am doing some further testing and if things continue to be unstable its back to BEST BUY with this as a record of my testing efforts.

    23 of 61 people found this useful

  • 5.0 out of 5 stars

    Best router ever...

    • Written by from Chicago

    Similar to many this router is the best I have ever used. Very easy to set-up (about 5 minutes). Internet with this router is 25x faster than our old router! Definitely recommend to anyone looking for a great router, definitely worth the money.

    9 of 13 people found this useful

  • 5.0 out of 5 stars


    • Written by from Ottawa

    We bought an Airport 5 years ago and it worked flawlessly for five years. Now time to upgrade for more power in a big house with solid walls, and the upgrade took exactly 30 seconds. For those who can't figure out how to do it, just select it from the Airport Utility under Other Wifi Devices. Once installed the boost in speed is huge. Congratulations Apple another amazing device and now I look forward to another 5 trouble-free years.

    11 of 16 people found this useful

  • 5.0 out of 5 stars

    Well worth the price

    • Written by from Hamilton

    Very pleased. Finally I can stream videos and watch shows online without the stopping and starting.
    Setup on the MacAir took just a couple of minutes.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    I'm throwing away my Apple router

    • Written by from Charlottesville

    I'm going to buy a new non-apple router.
    I purchased a new modem but it wouldn't talk to my AirPort Extreme and extensive and long hours talking to Apple tech service ended with the same result, no connection.
    I was conveniently disconnected and was thwarted from making the connection to the tech person again.

    Don't buy Apple products if this is an example of their tech support.

    18 of 86 people found this useful

  • 5.0 out of 5 stars

    Excellent performance!

    • Written by from Sugar Land

    Setup takes less than 5 min! Range is excellent. Beam tech actually works!

    12 of 15 people found this useful

  • 5.0 out of 5 stars

    What's all the fuss !!??

    • Written by from Church Hill

    There's pros and cons to everything in life, period. Ordered my Extreme on 8/5/15 and was on my doorstep 8/7/15. Opened the box, plugged in power and signal, followed the setup on my Mac (2011 OS X 10.7.5), and was surfing in 5 min. Have Charter internet, self tested at 59.11 Mbps. Hope this helps in your decision.

    20 of 21 people found this useful

  • 5.0 out of 5 stars

    Amazing Wireless Router

    • Written by from Marietta

    I rarely write reviews but I just had to write a review for the Airport Extreme. I've had so many different brands of wireless routers (Asus, Linksys, D-Link, Netgear, etc) and they all begin to fail around the 9 month time frame. On many of them I was resetting them once or twice a week by the time they'd reached a year. I've now had my Airport Extreme over a year and a half and I've only ever reset it once (outside of a couple power-outages). This device is incredible, even without any AC devices connected to it. I usually have 10-15 devices connected at a time and never once experienced bad performance/signal. Always keeps up with everything going on and gives me the full 60mbps I pay for from Comcast, even wirelessly. Never going back to any of those cheap brands again! Apple delivers again!

    20 of 21 people found this useful

  • 5.0 out of 5 stars


    • Written by from Mount Lawley

    I have recently purchased an Airport Extreme. I live in a medium sized brick and tile house and have often experienced extensive buffering whilst steaming HD movies over the Wi-Fi. I was initially apprehensive largely due the initial cost outlay but I now regret not buying one much earlier. It has made such big improvement to the home Wi-Fi speed particularly when streaming movies via LeLe and apple TVs. The modem/router I'm using is a Netgear DGN2000. I had always thought that the 802.11n Wi-Fi performance was OK but using the extreme just blows it away. The extreme is positioned a good 30 feet away (in a separate room with brick walls and corridor/doorway) from the apple TV but the performance increase is truly remarkable. I would definitely recommend the investment if you are considering upgrading your Wi-Fi performance. There is also a new 2015 MacBook pro in the house and the 802.11ac connection is very strong and fast. The set up was also very easy (5 mins). The Netgear DGN2000 is now just acting as modem feeding into the Airport Extreme. I'm very happy with the purchase. Regards

    16 of 17 people found this useful

  • 1.0 out of 5 stars

    Not for serious users

    • Written by from Dickson

    Hands down, bar none, the worst networking device I've ever used. External drives become corrupted for no good reason after a few days. Printers will not stay connected for more than a few hours at a time (requiring hard resets of the entire system). It changes IP address assignments and random and constantly assigns the same address to several devices, causing collisions and general network disarray. I could go on and on. The bottom line is that it just doesn't work. Oh by the way, did I also mention that it's priced about 10 times higher than comparable equipment (that does work)?

    21 of 75 people found this useful