Apple - Support

NEW! iMac (Flat Panel) - Order Replacement Parts Online!

Now you can order replacement parts for your iMac (flat panel) online. If you're experiencing any of the issues listed below, simply follow the troubleshooting steps that best match the symptom. The steps might resolve your issue immediately, and if not you might need a replacement part.

Troubleshoot an iMac issue
General	My iMac won't turn on I need help with an iPod and iMac (Flat Panel) issue My FireWire ports aren't working correctly How do I reset PRAM and NVRAM on an iMac?
Mac OS X	I need help with a printing issue I need help with an Internet connection issue My iMac has a startup issue More Mac OS X support...
AirPort	I can't connect wirelessly with AirPort My AirPort signal seems weak More AirPort and AirPort Express support...
Mouse	My mouse doesn't work at all My mouse works intermittently My mouse is slow to respond
Keyboard	None of the keys on my keyboard work Certain keys on my keyboard don't work My keyboard keys are sticking or slow to respond When I type, unfamiliar characters appear on the screen The USB port on my keyboard doesn't work
Cables	My modem cable doesn't work My power cable doesn't work

Additional information about your iMac

Looking for iMac Software Support?
You've come to the right place. We've compiled links to software support for each application that ships with your iMac.
Note: Some software products are not manufactured by Apple.