Battery & Power
Is your iPhone battery draining too quickly or not holding a charge? Try restarting it first. You can also adjust several settings to extend the battery life of your iPhone.
Restarting your iPhone
Hold down the Sleep/Wake button on top of your iPhone, then drag the slider to turn it off. Press the button again to restart.
Request battery service
If your iPhone battery won’t hold a charge, click or tap below to start a service request. Options for battery service include chatting with Apple Support, making an in-person appointment with a Genius at an Apple Retail Store, and more.
Apple may run diagnostic tests on your iPhone to determine if the battery is defective. If your iPhone has been accidentally damaged or needs other repairs, you may need to pay an additional fee for service.
How long will it take?
After you send in your iPhone for service, you’ll receive a replacement or your repaired iPhone in three to five business days. A replacement iPhone will be new or equivalent to new in both performance and reliability.
What does battery service cost?
Your Apple One Year Limited Warranty includes replacement coverage for a defective battery, and there is no charge if your iPhone is covered under warranty or an AppleCare product. You can check your coverage by entering your iPhone serial number.
Out-of-warranty battery service cost:
|All iPhone models: $79|
|Plus a $6.95 shipping fee. Fees are in USD and exclude local tax.|