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Troubleshooting
iPod shuffle not appearing in iTunes
When you connect your iPod shuffle to your computer, an iPod shuffle icon should appear in iTunes in the left column under Devices. But if it doesn't, this troubleshooting assistant can help.
iTunes Support
Learn how to launch and use iTunes, sync to your iPod shuffle, back up music, rebuild your library, and more.
iPod shuffle Discussions
Discuss iPod shuffle topics with fellow users.
More Troubleshooting solutions