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PayPal FAQ

If this information does not answer your question, please email us by clicking on the Email Us button at the bottom of page.


How do I pay for music using PayPal?

To configure iTunes to use your PayPal account to pay for music, follow these instructions:

  1. Click this link to launch iTunes and view your Account Information screen.
  2. Click Edit Credit Card or Add Credit Card to access your payment method preferences.
  3. Select PayPal from the payment options at the top of the page.
  4. Click "To validate your PayPal account and verify that you'd like it to be used for iTunes store purchases, click here."
  5. A browser window will open and you will be taken to the PayPal website to authorize preapproved payments to iTunes. Enter your email address and password and click "Log In."
  6. If you agree to PayPal's terms of billing agreement, check "I Agree" and click "Continue." Note: You can cancel this agreement at any time. You will receive an email confirmation of your billing agreement within 72 hours.
  7. Review the confirmation page and click "Return to Merchant" to close the browser window.
  8. Return to the iTunes application and enter your name and address and click "Done."

Note: If clicking the Return to Merchant link doesn’t allow you to complete the PayPal sign-up process in iTunes, please try following these steps again using a different web browser.


Can I use existing PayPal funds to pay for music?

Yes. When you set up pre-approved payments with iTunes, any existing PayPal funds will automatically be used first. Like most PayPal purchases, your PayPal stored balance will be your default payment method.


Do I need a credit card to pay for music using PayPal?

A credit card is not required. However, if you do not wish to add a credit card, you must add a debit card or add and confirm a bank account before you can send money with your PayPal account. Learn more about adding funding sources.


Can I prevent some funding sources from being used for Preapproved Payments?

Yes. If you do not want some of your funding instruments to be used for your Preapproved Payments billing agreements, you may edit which funding sources are to be used from the Preapproved Payments funding sources page in your PayPal account.


How do I cancel a Preapproved Payment billing agreement?

Log into your PayPal account on www.paypal.com and follow these steps:

  1. Click the My Account tab.
  2. Click the Profile sub-tab.
  3. Click the Preapproved Payments link in the Financial Information column.
  4. Find the merchant whose agreement you want to cancel.
  5. Click on the merchant's name or email address.
  6. Click Cancel Agreement.

Still need help?

  • Ask a question and get a response within 48 hours to the email address you provide.