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Need help? Save time by starting your support request online and we'll connect you to an expert.
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OS X Mountain Lion purchased from the Mac App Store
OS X Mountain Lion purchased from the Mac App Store includes complimentary support for the first 90 days of product ownership. After that time, support coverage is based on the Apple hardware product on which you are using OS X Mountain Lion. Depending on your product's coverage, you may need to pay for support. We recommend that you check your coverage before contacting us.
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OS X Mountain Lion bundled with a Mac purchase
Coverage for Mac OS X Mountain Lion that comes with the purchase of a Mac is based on that Mac's coverage status. Telephone support is free during your hardware product's complimentary support period or with an AppleCare Protection Plan. Depending on your product's coverage, you may need to pay for support. We recommend that you check your coverage before contacting us.
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