What is a valid proof of purchase?

What is not a valid proof of purchase?

Did you purchase the software from the Apple Store online?

Did you purchase the software from an Apple Retail Store?

Did you purchase the software from an Apple Reseller?

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First name *
Last name *
Email address  Based on your Apple ID Preferred Contact Email Address
Pro Application Support ID Web Order Number  View order history
Case ID Apple Retail Store Receipt Number
Sales Order Number Apple Retail Store  View a List of Apple Retail Stores
Approximate Date of Purchase Select SKU (Retail, Upgrade, etc...)
Select Pro Application * Reason for Replacement Request *
Details *